Comentarios del cliente para Pic N Pac

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pic N Pac

Grado total:

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JOHN W. en

Grado:

El cliente no dejó un comentario.

Sarah C. en

Grado:

I just wanted a copy of my contract with the exact amount charged to my account which the employees made very difficult and just referred me to the U-Haul website which I had to then wait on the phone for an extended period of time.

Tonia L. en

Grado:

El cliente no dejó un comentario.

Hilary M. en

Grado:

El cliente no dejó un comentario.

Sharoon S. en

Grado:

El cliente no dejó un comentario.

Louis F. en

Grado:

Location was a convenience store with no support products. I had to go to a Lowes to buy a receiver.

Tammy A. en

Grado:

Good people

Patrick G. en

Grado:

The staff at the drop off location was friendly and helpful and a welcome change from the shoddy service that I received in trying to pick up my trailer rental

Mark P. en

Grado:

Everything that was presented to me online, on the phone with customer service and with the owner of my pickup location was wrong. This was the worst experience I have ever had with any company in my entire life. I plan on posting this sentiment on every review site I can find.

Ileana G. en

Grado:

I was able to rent the truck I needed without a reservation.

Chad B. en

Grado:

As a first time mobile pick up customer it was somewhat confusing. I did the prompts and received a code, but had no instructions that I needed to go into the mobile location to ask for keys with the code given. Next time will be a lot smoother for sure.

Terry M. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

The tank was full. This was very much appreciated. The gentleman at Pic and PAC was very efficient and helpful.

Phillip G. en

Grado:

El cliente no dejó un comentario.

rachel C. en

Grado:

El cliente no dejó un comentario.

gail J. en

Grado:

El cliente no dejó un comentario.

Christopher H. en

Grado:

El cliente no dejó un comentario.

Bryant M. en

Grado:

There was no key in the pick-up box!

Richard P. en

Grado:

dropped keys as office was closed.

BARRETT M. en

Grado:

El cliente no dejó un comentario.

MATTHEW R. en

Grado:

The store employees here barely spoke a word of English. I finally made them by saying "U-haul", the woman picked up the phone and called someone. She said that help would be here in a minute. I waited for over 20 minutes until a man drove up to me outside and I asked if he was here to help and he said yes. I followed him inside where it took another 20 minutes to get through the paperwork. He followed me back outside but he did not know how to hook up the trailer or connect the electrics. I have a plug receptacle on my truck for trailer lighting and the man said "I no have that here", pointing to my plug receptacle. I had to take apart my truck plug wiring harness and connect directly to the trailer, then connect the trailer to the hitch, compele the electrics, and all of this MYSELF in a pouring rain. I should also mention that I am a disabled veteran and was most certainly expecting a higher level of customer service. ANY customer would have been better than NO customer serice.

Dawn M. en

Grado:

El cliente no dejó un comentario.

Sara G. en

Grado:

El cliente no dejó un comentario.

ann E. en

Grado:

Very helpful made sure we understood the contract expectations. Convenient too.

Daniel K. en

Grado:

Owner was extremely helpful and pulled through for me in a pinch!

kirby S. en

Grado:

We put 25$ in gas to put it on half tank, than they charged me again stating it was not half. Horrible. Never again

Rachel R. en

Grado:

El cliente no dejó un comentario.

Albert P. en

Grado:

I tried to explain to the staff that I could not drive form the pickup location to my house to pick up the furniture, drive to furniture drop off location and back to the truck drop off location in 91 miles. He siad there was no way to adjust; however, in Nov 17 the last time I did this the staff asked how many miles it would take and I said 150 and he updated the rental. What changed?

Steven T. en

Grado:

We asked for truck in Luray and had to drive 30 miles

Kalina S. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.