Customer Reviews for Philly Beer & Soda Inc
(U-Haul Neighborhood Dealer)

592 reviews

2440 Middle Country Rd   Centereach, NY 11720
(1/4 mile west of White Castle on the left hand side of the road, 1/2 mile east of Hawkins ave in the right hand side of the road)

(631) 981-1501

Office Hours

  • Mon-Sat: 9:30 am–5 pm
  • Sun: 10:30 am–4 pm

Services at this Location:

Contact Us

(631) 981-1501

2440 Middle Country Rd
Centereach, NY 11720
(1/4 mile west of White Castle on the left hand side of the road, 1/2 mile east of Hawkins ave in the right hand side of the road)

Services at this Location:

Office Hours

  • Mon-Sat: 9:30 am–5 pm
  • Sun: 10:30 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

justin iannotto 
Rating:
5.0

Window wipers need replacing, other than that, Everything was great. Thank you !!

Mario Ruffolo 
Rating:
5.0

Customer did not leave a comment.

Sabrina Sams 
Rating:
5.0

Customer did not leave a comment.

Justin Barish 
Rating:
5.0

Bill was excellent

kathy caskey 
Rating:
5.0

Self-check-in was super easy and convenient! The truck was clean and in good working order..

SUSANA MCSWEENEY 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MASTURZO 
Rating:
5.0

Easy drop off, went in and told them I was dropping off a trailer. They asked if there was any problems with it and if I had any troubles. Then told me to drop it off around back and there was someone waiting around the building to guide me to where they wanted it placed. Got the message about 2 minutes after leaving that it was returned and everything worked out smooth.

Michael Olsen 
Rating:
5.0

Customer did not leave a comment.

Stella Schultz 
Rating:
4.0

Customer did not leave a comment.

Christopher Ottusch 
Rating:
5.0

Nothing..it was fantastic

JOHN BOESCH 
Rating:
5.0

Nothing, was very easy throughout the whole process.

wayne garofalo 
Rating:
4.0

Customer did not leave a comment.

Raymond Tool 
Rating:
5.0

Pick up was perfect

Tom Pinou 
Rating:
5.0

Customer did not leave a comment.

Robert O'Brien 
Rating:
5.0

Customer did not leave a comment.

Kevin Cox 
Rating:
1.0

operator of facility was late to open and had a poor attitude

Robert Chase 
Rating:
5.0

Have the prior renter make sure inside smell much better The interior had residue of smokes in the seats and inside

kathern karris 
Rating:
5.0

Customer did not leave a comment.

Louis Padilla 
Rating:
5.0

Great service

HENRYXAVIER RUEDA 
Rating:
1.0

We ordered a 15’ truck, got there and checked in on our phone. We were given a code for the lock box, retrieved the key and was told to go to a truck given a number and location of the truck. Went to that truck and the key didn’t work for it. I texted the help option in the check in starting key wasn’t started the truck. Looked around the lot and the number on the key matched another truck in the lot but not the number we were given or the location of the truck that we were given. We tried the other truck and the key worked. However this truck was a 10’ truck, no ramp. Caused issues for us as it was smaller than we had ordered. Had to get help from friends that we weren’t planning on needing last minute. This was my first time using uhaul and it was an awful experience. The fact that there wasn’t a number displayed on the check in to call for assistance didn’t help. This then caused issues at drop off. Overall not a good experience at all

Kyle Lucian  
Rating:
5.0

Customer did not leave a comment.

Sean Haggerty 
Rating:
5.0

Customer did not leave a comment.

Kazi Islam 
Rating:
4.0

Customer did not leave a comment.

Todd Vetter 
Rating:
5.0

Customer did not leave a comment.

Alan Kaplan 
Rating:
5.0

Customer did not leave a comment.

Dawn McCade 
Rating:
5.0

Customer did not leave a comment.

mark D'Angelo 
Rating:
5.0

Nothing. Great job!!!

Todd Cohen 
Rating:
5.0

Customer did not leave a comment.

Junior Graham 
Rating:
4.0

Customer did not leave a comment.

GEORGE VANDERHOEF 
Rating:
5.0

Very helpful staff, got me inn and out quickly. I rent trucks often, I was impressed with how easy the rental was at this location!! Will definitely use them again!

Daniel Conti 
Rating:
5.0

Very friendly service.

ROBERT SCHWAN 
Rating:
3.0

Customer did not leave a comment.

JOHN RUPERT 
Rating:
5.0

Engine had issues turning over after the first time. And an engine light came on at that point and went away.

Kevin Py 
Rating:
4.0

Customer did not leave a comment.

Nicholas Campanelli 
Rating:
5.0

The service manager was great .. had some issues with the previous renters sechedule, but it worked out. I was worried about time beacuse of the original renter. The rental did the job in about 10 hrs... wonderful experience

Randolph King 
Rating:
2.0

This location has limited in-person hours. The self check-out app is horrible. It took 45 minutes to check the vehicle out because the app was so glitchy. It kept going back to the beginning, not registering information and pictures that were input. We called 1-800-Uhaul for assistance and were put on hold for 15 minutes and then got hung up on. The person responding to the live chat eventually helped process the check-out, however no one was available through live-chat when we returned the truck. It took us another 20 minutes to go through the return process using the app. My phone had 4 bars. I don't know why the service was so bad with this app but I would not use it again!

Rosemarie Hughes 
Rating:
1.0

The customer service at the location was rude and obnoxious. It was also full of broken glass on the back of the truck that was supposed to be cleaned out. The brakes need to be changed and the transmission seems to be slipping.

Christopher Laskaris 
Rating:
5.0

No improvement necessary

SAM APONTE 
Rating:
2.0

Customer did not leave a comment.

Ryan Nimmo 
Rating:
1.0

Did not have a good experience with this location. Will not rent from them again. Found them to be very unprofessional and unpleasant. Although I had an appointment, I was ignored and priority was given to their beer customers, making me wait a very long time to be attended.

Theodore Manoussos 
Rating:
5.0

Customer did not leave a comment.

cheyne glass 
Rating:
5.0

Very friendly people to deal with

Don Valenti 
Rating:
5.0

Customer did not leave a comment.

Michael Culver 
Rating:
5.0

Nothing, it was a good service.

Luis Murcia 
Rating:
3.0

Take care of customers in order. Seems my U-Haul rental had to wait for beverage customers to be served.

John Fazio 
Rating:
5.0

They told me where to back the trailer and they took care of the rest.

Christopher Hartmann 
Rating:
3.0

Customer did not leave a comment.

Fernando pomales 
Rating:
5.0

Low Tire indicator kept stating the left rear tire was low, even after I filled the pressure to specifications.

James Vernice 
Rating:
3.0

Customer did not leave a comment.

Tiffany Salazar 
Rating:
5.0

Customer did not leave a comment.

DARIUSZ SOKOLOWSKI 
Rating:
5.0

Phil the store clerk/check in clerk was great

Isabel Flores 
Rating:
5.0

Customer did not leave a comment.

joe Martin 
Rating:
3.0

Customer did not leave a comment.

ROBERT L PARDY 
Rating:
3.0

Customer did not leave a comment.

Selcuk Donmez 
Rating:
3.0

Customer did not leave a comment.

William Murphy 
Rating:
4.0

Customer did not leave a comment.

Naveed Asghar 
Rating:
5.0

Customer did not leave a comment.

gary dunn 
Rating:
3.0

Customer did not leave a comment.

Eva Simpson-Abrams 
Rating:
5.0

Customer did not leave a comment.

Barbara Constantinides 
Rating:
5.0

Customer did not leave a comment.

Matthew Vespa 
Rating:
5.0

Customer did not leave a comment.

james lantier 
Rating:
5.0

Customer did not leave a comment.

ORLANDO OQUENDO 
Rating:
4.0

Customer did not leave a comment.

Atiq Ishrak Khan 
Rating:
5.0

Customer did not leave a comment.

ADNANSAEED IBRAH 
Rating:
4.0

Customer did not leave a comment.

Paul Sfraga 
Rating:
5.0

Customer did not leave a comment.

Dylan Mellow 
Rating:
5.0

This is my second time renting from Philys in the past few months. Always a fast and excellent experience

Kelly Schroeder 
Rating:
5.0

Customer did not leave a comment.

MARIE RICHER 
Rating:
2.0

The counter guy renting it was rude. I would not recommend this place to anyone

Fetlu Bekele 
Rating:
5.0

Great service

michael liantonio 
Rating:
5.0

The experience was wonderfully easy and pleasant. The owner is adorably sweet!

Irene velasco 
Rating:
5.0

Quick transaction, straightforward and efficient. Will call again next time. Well done.

dennis sprock 
Rating:
5.0

Customer did not leave a comment.

Mark Mokotoff 
Rating:
3.0

Customer did not leave a comment.

James Parisi 
Rating:
5.0

Scott was an absolute pleasure, he is a great credit to U-haul!!!

David Damelio 
Rating:
3.0

I placed the reservation for 9am pickup via 24/7 smartphone pickup. When I arrived at the location at 9am, I was told I could not complete my 24/7 pickup until the location opened at 9:30am and the truck could be "hand delivered". Considering that I never selected "hand delivery," this delay was extremely frustrating. Luckily I was expecting to pickup at 9am and not earlier, so it was only a 30 minute delay. Not sure why I was allowed to waste my time selecting an early time and 24/7 pickup when this is apparently NOT an option at this location.

Margaret Hall 
Rating:
5.0

Excellent location. Fast service and they know what they are doing! Thanks Philly and his team!

Kelly Schroeder 
Rating:
5.0

Was simple and easy to check in and check out

william logan 
Rating:
5.0

Customer did not leave a comment.

Funmi Ojekanmi 
Rating:
5.0

Customer did not leave a comment.

Gerard Healy 
Rating:
5.0

Customer did not leave a comment.

Peter Sterionow 
Rating:
5.0

Customer did not leave a comment.

Dean Hey 
Rating:
3.0

Customer did not leave a comment.

Dash Vaskar 
Rating:
5.0

Customer did not leave a comment.

Karl Rasmussen 
Rating:
5.0

Phill is a really nice person and helpful

FRANCYM MALDONADO 
Rating:
4.0

Customer did not leave a comment.

Michael Foster 
Rating:
4.0

Customer did not leave a comment.

Jacob Levinovsky 
Rating:
5.0

Customer did not leave a comment.

Thomas Friel 
Rating:
3.0

Too dark

Arthur Bances 
Rating:
5.0

Customer did not leave a comment.

STEPHENALEX CHEWUK 
Rating:
5.0

I was and am totally satisfied thank you

Jesse Cardona 
Rating:
5.0

Courtesy professional service

Diane Langdon 
Rating:
5.0

The whole experience was really pleasant the person who I dealt with was great ty I will rent from hi. In the future a+

Robert Wickert 
Rating:
1.0

Mobile pick up was horrible, product o requested wasn’t in the truck, nobody told me I had to pay for gas and charging $5.50 a gallon is ridiculous, they didn’t put my doley or furniture pads on truck, I called customer service and they weren’t helpful and then said they would credit my reservation $50. I didn’t get that when I returned the truck. I would like my $50 credit and gas cost back

andrew sloat 
Rating:
5.0

Customer did not leave a comment.

Joseph Campaniello 
Rating:
5.0

N/A

Patryk Kania 
Rating:
5.0

As far as this location there’s nothing you can do to provide better service as we received from Phil and his staff! Top notch excellence!

anthony perri 
Rating:
5.0

Both the counter person and yard person were a pleasure to do business with. They were a pleasure to speak with and were very willing to answer any questions.

Phillip Howland 
Rating:
1.0

The owner was rude and nasty.

Laura Merring 
No reviews have been submitted for this location.

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