Customer Reviews for Phillips Tire And Auto Service
(Distribuidor de U-Haul del vecindario)

383 comentarios

8495 S US Hwy 17 92   Fern Park, FL 32730

(407) 830-5026

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/25/2022 - 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(407) 830-5026

8495 S US Hwy 17 92
Fern Park, FL 32730

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/25/2022 - 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Very helpful!!

Tony M. 
Clasificación:
4.0

Pick up truck process took longer than necessary by not accepting the original phone provided and then trying to verify an additional people by calling them... Not smooth at all and what was supposed to be 5 minutes took like 30 minutes ‍

David R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
3.0

MAKE YOUR MOBILE CHECK IN USABLE ON ALL BROWSERS. I literally had to struggle through the stupid check in, which shouldnt be that fuckin hard anyways. IDK why I had to take ANOTHER picture of my license when I have an account and I have done all that already, but okay. But it literally refused to reliably upload photos. It could be on your end, but maybe its because your stupid website wasnt playing nice with firefox. I tried opening it in samsung browser and it didnt have as much trouble, but I shouldnt have to do that to just make your webpage function normally.

Matthew H. 
Clasificación:
2.0

Couldn't get in touch with nobody because the message box was filled after trying for the longest. At both U- Haul and the business. That's scary in case of emergency. Need better Service.

MARION E. 
Clasificación:
3.0

The rental was a little confusing at first but I was able to circumvent the delays and get the truck rented. The slow down from taken Driver's license picture was unexceptionable.

Charles B. 
Clasificación:
1.0

I dropped the trailer off early with no assistance from any staff and they charged me for an after hours fee for doing nothing. I'm completely disappointed and will not use uhaul in the future

Dean P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brayan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON T. 
Clasificación:
5.0

No problems what do ever

DEBORAH Y. 
Clasificación:
4.0

The app had so many issues. I would have rather done it with business owner in person. The app was so frustrating and would not easily scan the licenses, captcha kept being requestedâ€"seemed like a bug because it said the captcha was entered correctly but then restarted over and over again.

Roy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ESCHOL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TyAngela B. 
Clasificación:
4.0

El cliente no dejó un comentario.

geraldine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
3.0

Drop-off was after hours so I had no contact with personnel and never went inside

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEANNETTE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacey R. 
Clasificación:
5.0

Information on where to park for drop off before arrival.

Brian W. 
Clasificación:
3.0

Don't charge me for extra fees and not disclose that information at all. I was charged more after I dropped off the rental and I did exactly what they told me to do for drop off

EVAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
1.0

Very hard to park or navigate a truck anywhere and there were no directions or signs anywhere. The place and the personnel were creepy.

Justin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

I rented a 20' truck in Altamonte springs and a trailer off 1792 in Fern Park both experiences were fantastic and the drop off was just as easy..

LUKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

david V. 
Clasificación:
5.0

El cliente no dejó un comentario.

natalia N. 
Clasificación:
3.0

There was no dolly in the truck when I rented it. I had to borrow one from a friend. The service was very awkward no one really spoke to me I had to do everything through the phone

Alexandra F. 
Clasificación:
4.0

I'm glad it's a Amazing have a Uhall Business with another Company with Auto place and was across from my Home , Thank You !! Mrs Irizarry

GRISEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
3.0

Stop charging so much

Giovanni L. 
Clasificación:
4.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
3.0

The trailer must have been driven from up north through the snow to Florida. The outside of the trailer was filthy and should have been cleaned.

TERRY E. 
Clasificación:
3.0

El cliente no dejó un comentario.

KRISTEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH J. 
Clasificación:
5.0

I'm always so thankful to have this facility so close to me. I have used their services three times in the last two years and every experience went well. The staff is extremely accommodating and pleasant. I highly recommend them to anyone in need of moving services.

Jane E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
1.0

Location of this uhaul had to much traffic & had an unsafe location. Not well marked as uhaul location.

Elmer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamir D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscila H. 
Clasificación:
1.0

the location wasnt the issue. it was the app. it took us 20 mins to finally get approved and get the key

JOSE L. 
Clasificación:
3.0

Customers Aren't Double Charged For Usage!

JIMMY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
1.0

This was my first time using aU-haul truck and it must of been the guy who works at the place I picked up the truck but he didn't know or want (I don't know for sure) to walk me through the picture verification part of the renting process...Didn't take me to where the truck was...just told me it was “there” and have me a “smart answer when I told him I wasn't comfortable with how this was going. The guy seemed like he knew what he was doing but he made me feel like I was stupid that “I” didn't know what to do. How would I if I had never done that before?! The pick up part of the process was very poorly handled. The drop off went smoothly though but I did have to insist he finish up the process while I was there because he was busy doing other car things. I think it's because it's not a U-haul only facility...it's also a mechanic shop. Not renting there again.

ANGELA D. 
Clasificación:
5.0

I have rented from Phillips Tire & Auto numerous times - always a great experience.

patrick O. 
Clasificación:
2.0

Have key in lock box when customers arrive

Antyjuan R. 
Clasificación:
5.0

nothing, people were very courteous and helpful. would definelty use this location again

eddie H. 
Clasificación:
5.0

The man who checked us out was very nice. I'd definitely go back to this location

Kimberly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick R. 
Clasificación:
4.0

My experience was fine for the most part except that I had ordered a dolly and it was not in the van when I got there. The location where I picked up my van was closed so I spent 1.5 hours between communicating with UHAUL and picking up a dolly at another location before I got the work started for my move. I was annoyed about this and I also spent time trying to speak to someone who could allocate more time for my rental since I wasted so much time in the first place. There was no regional manager available for the area in Fern Park, FL where I rented my van.

Fred S. 
Clasificación:
3.0

They didn't have the dolly I ordered so gave my a appliance dolly. I was unable to use it however I am still paying for it.

Laura R. 
Clasificación:
5.0

Very satisfied

nancy K. 
Clasificación:
3.0

Veg had no rear running lights, just break lights.

Sydell S. 
Clasificación:
5.0

Customer service was excellent So smooth 1 2 3 an keys in hand Highly recommend

barbara P. 
Clasificación:
1.0

I was charged a $25 cleaning fee when i gave the van back cleaned.

paul R. 
Clasificación:
4.0

Didn't answer the uhaul phone number on the website, had to call the the tire shop

bradley S. 
Clasificación:
5.0

They did a great job of helping me hook up and got me on my way quickly! Nice work..

monty T. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nalice H. 
Clasificación:
3.0

El cliente no dejó un comentario.

don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

Nice folks to deal with!

Richard H. 
Clasificación:
4.0

El cliente no dejó un comentario.

elizabeth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando F. 
Clasificación:
5.0

Phillips is the ONLY place I go for U-haul.

tom R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
3.0

When I booked the location and went to the location shown on my confirmation I was told it was the wrong location, that I booked for the location orange ave. Ask the salesman for closest location and after pulled nearest location we were told not for sure where location was and said not for sure. When I pulled the email confirmation it showed that I was at the right location after all. When I called back to speak with the salesman I was then told that the I booked was on fern creek. As I was explaining that my email confirmation showed the location where he was i was rudely told that the computer shows a different location. I rent from the location all the time for my organization and this is the first time I was disappointed and felt that the salesman was very rude. This was very poor customer service and not acceptable at all.

Ephraim C. 
Clasificación:
5.0

The ? owner who helped us was the best. Your online and text info and ability respond needs some work. Overall very happy!!!!

janice G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alain R. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick O. 
Clasificación:
3.0

we were surprised there we were not given any paperwork as proof that we dropped off the trailer. we later received an e-mail from u-haul stating trailer was dropped off.

Al R. 
Clasificación:
5.0

Can't think of anything to improve.. Jim Phillips did a great job as usual. The trailer was just what I needed.

robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

My uhaul had a leak and soaked my furniture.

Briana L. 
Clasificación:
5.0

Mobile pick up was a nightmare! I provided my self picture and license (front and back), yet the representative could not confirm my identity. Provided two additional contacts which they never called. They explained the number was not in service, which was totally incorrect (I called them immediately and they answer). As soon as they could not reach the contacts, they kicked me out of the live chat more than once. I had to call Customer Service and get through 3 departments so somebody could help and approve the rental. This process took around an hour, it was raining and I had the worst service ever! I don't remember the lady that assisted me, but thanks to her I got my rental truck approved.. other than her, the rest was horrible. Probably never using mobile pick up ever in my life. I work at a Customer Service department (call center) and clearly what it is to give a great service... this was not! In terms of service & friendliness, I would give you a 2/10..

Jonathan O. 
Clasificación:
4.0

El cliente no dejó un comentario.

linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
4.0

Had to come here to pick a 10ft truck because the 15ft truck I had reserved with a different location (Mak Tire & Auto Repair) rented my truck to someone else. I had made reservations three days in advance and had confirmation and they still gave my truck to someone else. Phillips Tire & Auto had a 10ft truck available but that's all they had. Was happy with Phillips Tire & Auto but very disappointed with Uhaul.

Tonya S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amiko R. 
Clasificación:
3.0

Had to look for and wait 20 minutes for a customer service rep to help me...the parking is small very small and jam packed ...yes I understand that it is a dealer for UHaul but the rep never walked around truck to inspect it or check gas/mileage....I always rent from UHaul and just did in December but from now on I will rent from UHaul directly. THANK YOU FOR ALWAYS BEING THERE WHEN I NEED TO MOVE.....but this dealer and experience was not the 100% I have been used too

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip I. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott S. 
No se han enviado comentarios para esta ubicación.

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