It wasnt a terrible experience. It was easy to get keys and check in and out. However the utility and furniture dollys werent there and I still got charged for them.Antonio R.
Customer Reviews for Petys Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
U-Haul overall was a terrible experience. I was given a hard time with the U-Haul in west Springfield on union street they did not have a truck ready for me even though I had it reserved and had to call customer service. They brought me to another U-Haul in Springfield off Main Street and I was given the wrong truck and I was not even given a discount for the inconvenience. I will not be working with U-Haul again it was an awful experience. The only reason I am giving this location 2 stars is because the owner of the shop was nice.Sieanna N.
They were not prepared at all and it took over an hour to get the keys. The person who was in charge of the UHauls was not there and had to give me instructions over the phone. The UHaul I finally received was covered in dirt in the inside and I had to clean it before putting anything inside.Elijah M.