Have a better check in to verify when and what time the vehicles are returned. I clicked the link to verify the amount I was charged and noticed I was charged for twice. My rental was returned at 7 but my statwnt said 10:33 Pm. I gave the key to the clerk. I noticed that I was charged twice. I will only go to a U-Haul from now on and not a store.Shantavia B.
Customer Reviews for Petrol Trail LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dalph L.
El cliente no dejó un comentario.Hector Noel T.
El cliente no dejó un comentario.PAULA M.
I did not request insurance and it was added on without my permissionNiurka J.
El cliente no dejó un comentario.Nilson S.
I don't want to do any comment because rent before . You charge me to many.MOREL P.
El cliente no dejó un comentario.Denise L.
The van barely had any breaks. I completed my reservation online and had to wait when I arrived at the location just to pick up my keys. I was told that the truck that I reserved had to be checked and in before I could get the keys. I was also over charged and had much difficulty reaching a U-Haul representative on Saturday.Margaret F.
El cliente no dejó un comentario.DOMINICK V.
Horrible customer service. I kept being told to stand to the side with no explanation. I was never explained expectations of the vehicle, no vehicle inspection, and zero paperwork. Process took roughly 30 minutes and lady at the counter said they didn't have my reservation before somehow finding it 20 minutes later after she gave me her phone to text somebody. Very poor experience.Russell A.
had roaches crawling in the back once I opened the door and I put the gas back to were It was when i picked it up and the still charged me for gas ....not satisfiedLakeshia S.
Make sure the trailer works ( my car came off of the tow dolly in the middle of the road ) . Lights didn't work on the dolly and I have to drive to another location to get fixed. Also the employee wasn't trained on how to attach trailer. ( he was apologetic ) but didn't know how to do itAshley D.
El cliente no dejó un comentario.tatiana P.