Comentarios del cliente para Petro Canada

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Petro Canada

Grado total:

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Michael M. en

Grado:

Truck came fairly dirty in the cab and in the box. There was garbage in the back. And the interior was pretty dirty too. Cup holders had coffee spills. Floor was dirty. And crumbs on the dash. Another location I rent from frequently has the customer sweep out the back of the truck where a supplied broom. I think that’s a great idea. It keeps the trucks looking clean and cared for.

Greg R. en

Grado:

Didnt have the unit i requested.

ERIC B. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

El cliente no dejó un comentario.

John E. en

Grado:

El cliente no dejó un comentario.

elmer F. en

Grado:

El cliente no dejó un comentario.

MIKE M. en

Grado:

Very accommodating, helpful and quick

colleen M. en

Grado:

Lost key was waiting for 5 hours to get info ti cut key..there should always be a second key. It cost 75 $ to get a new key and had to drive 2hours to get it.

JIM L. en

Grado:

Fuel rip off: I paid very careful attention to filling the gas tank to at least where I received it, followed your instruction chart, from 1/4 added 16.7 L checked and added more gas 19.01L in total. I was told I had to Pay $10.00 not 3,5,7 or more L, of course I was returning it to a gas station. I will never use U-Haul again nor will I ever recommend U-Haul to anyone

Ginette B. en

Grado:

the owner? was eating his breakfast while trying to log in to the Internet. not very professional + he made us wait while he a) helped someone try to get $ from the bank machine then b) tried to log in unsuccessfully then called U-Haul

Garnet S. en

Grado:

El cliente no dejó un comentario.

RYAN O. en

Grado:

I was ripped off with gas. Drove 35 miles and put 17$ in gas in. Brought up to where it was supposed to be. The guy claims it was to low so charges me an additional $10. $27 for 35 miles in gas seems like a rip off to me

Abubaker T. en

Grado:

The owner is rude. I do not like the way they dealt with me.

Brandy R. en

Grado:

El cliente no dejó un comentario.

richard B. en

Grado:

El cliente no dejó un comentario.

Felicia M. en

Grado:

The man was rude and server people coming in before me even though I was there first . Rental was dirty and smelled bad

Jose V. en

Grado:

Fix your trucks ,that's the first thing I would recommend.

Tonya V. en

Grado:

Have an option for the cashier to convert miles to km, he charged us the price for miles we only drove 50km so it ended up costing me almost 100 bucks for the 10ft truck

John B. en

Grado:

El cliente no dejó un comentario.

cony E. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

The attendant would not come outside to help me LIFT the tongue of the 6x12 trailer off of the GROUND. Why the hell do you guys not have a crank dolly leg on the front of ALL the heavy trailers?? My wife had to help me lift it and she now has a VERY sore back from it and has to go to the doctors as soon as she can get an appointment. Why dont you get your boss and 10 other RANDOM people from your office to go out and try to pick up the tongue of a 6x12 off of the ground and put it onto a trailer hitch ball Let me know how many people can do it ?

Wayne C. en

Grado:

Very courteous and helpful. Well done.

Wayne C. en

Grado:

Very easy to drop off. Courteous service. Good job

john V. en

Grado:

My pickup location was changed from one town to another a couple hours before I was scheduled to pickup a rental. The town I was changed to was further out of my way. I had double checked my pickup location the night before and it was confirmed to be okay. What happened? Extremely disappointed as nobody would even offer me a discount on gas or mileage for this inconvenience. Due to this screw up, I will never rent from u-haul again or recommend it to anyone. Terrible customer service!!! Good day !

Pedro F. en

Grado:

El cliente no dejó un comentario.

RYAN B. en

Grado:

The first truck that was issued was filthy inside and smelled like someone just smoked a pack of cigarettes in it. The truck was used to travel a total of 6 miles. The owner implied that the fuel consumption was equal to 4 liters of fuel, which I did not agree with, and despite being a frequent user of these vehicles, a verbal argument ensued leaving me feeling like I wish I would have rented from somewhere else. I have another reservation booked for Tuesday and I have called 3 other locations to try and relocate my business.

Claudio M. en

Grado:

I would recommend in the winter when somebody has an appointment to pick up a truck at a certain time to maybe start it and clear off all the snow that would be a good service

sherry wall L. en

Grado:

Very pleased with service pick up and return. Thank you

John R. en

Grado:

El cliente no dejó un comentario.