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Steven M
Customer Reviews for Petro Canada Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had to drive farther out than the location I booked for this truck and when I arrived to pick up there was no clear instructions for picking up the keys or what process to follow. Luckily the store manager at the Petro gas station was helpful but I would’ve expected Uhaul to be more informative.
becky gShitty service, would not recommend... they don't know what they are talking about or doing, If you can drop off somewhere else do it.
William DClean truck from snow. Don't block truck in with snow.
josh bEasy drop off experience. Personnel was helpful as well.
CONNOR FNeed people to look after rental of equipment as one person can not look after cash of business and do rentals at same time
PHILIPN JThe rate was very high, poor customer service. It was like a daylight robbery. Don't go there!
Emmanuel IThey did not do anything in terms of return of the truck other than accepting the key of the truck.
Rajeenthini JVery poor experience. Gas attendant indicated he wasn’t associated with Uhaul. The automated check out website link is not user friendly. Calling into uhaul directly was a joke. Message said there was a 63 minute wait time for call to be answered. I left my number waiting for a return call….once received, the agent hung up. I will never deal with a remote location again. Not sure I would use Uhaul services again
Sesto FPut the lock box somewhere where there is light. Its hard at nighttime to hold a flashlight and unlock the lock.
Rajeet SNot change the location last minute and also make it easier to retrieve the key. It was very unorganized and inconvenient. Very poor service and would not recommend Uhaul overall to other people.
Laura N