Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I've used this location a few times and have had an excellent experience each time. The manager (owner?) is easy to work with and gets me out of there quickly.
Jerome Geisler
Rating:
3.0
Customer did not leave a comment.
Marcia Shore
Rating:
5.0
all was good
clayton laub
Rating:
5.0
Very good customer service. Trailer was clean, fully functional, and easy to use.
Jerome Geisler
Rating:
4.0
No complaints here.
mike danielson
Rating:
5.0
Customer did not leave a comment.
JACOB ALT
Rating:
3.0
Easy to drop off.
Kristen Stanton
Rating:
1.0
I was price gouged and I will never recommend to anyone to use u haull senior’s should get special rates but U-Haul is money Hungary and unfair
lester martin
Rating:
5.0
Customer did not leave a comment.
mike danielson
Rating:
5.0
Only problem I had was seeing out passenger side mirror and I could not adjust it. Looked like it had been glued in place
JUDY ZEDALIS
Rating:
5.0
Nothing really. They helped me out with a last minute rental and it went very smooth. The truck was very clan and ran great. I would recommend them to anyone.
Stephen Hicks
Rating:
5.0
Customer did not leave a comment.
Valerie Rule
Rating:
5.0
The only recommendation we would have is to provide a trailer jack to more easily raise the hitch on the trailer, as opposed to having to manually position it on the truck hitch ball.
Scott Shaffer
Rating:
5.0
Customer did not leave a comment.
gerard cantwell
Rating:
5.0
Customer did not leave a comment.
Terry Watts
Rating:
5.0
Customer did not leave a comment.
Virginia Hose
Rating:
5.0
Customer did not leave a comment.
Henry Howe
Rating:
5.0
Adam was fast and very knowledgeable. I will use this location again.
teresa yonce
Rating:
5.0
Great people to work with very helpful and experienced.
Kenton Harclerode
Rating:
5.0
Customer did not leave a comment.
Johnathan Lyon
Rating:
5.0
Customer did not leave a comment.
Micheal Haynes
Rating:
5.0
Customer did not leave a comment.
Christian Lopez
Rating:
5.0
Customer did not leave a comment.
Christian Lopez
Rating:
5.0
Offer cheaper rates for one way
David Goldizen
Rating:
5.0
Free drinks?
Lol
Kenton Harclerode
Rating:
5.0
Customer did not leave a comment.
gary goe
Rating:
5.0
Customer did not leave a comment.
cindy hevener
Rating:
5.0
The truck I picked up was muddy on the inside of the cab and the back of the truck. The engine shifted extremely hard, up or down. The steering wheel had way too much play in it, and did almost a death rattle when I got up to 60 MPH
Micah Coiner
Rating:
4.0
Customer did not leave a comment.
Erin Morris
Rating:
3.0
Customer did not leave a comment.
Sam Dongoski
Rating:
5.0
Fast and easy to rent and return, great people to deal with.
roger miller
Rating:
5.0
Customer did not leave a comment.
NICHOLASJEAN MARQUETTE
Rating:
5.0
Customer did not leave a comment.
NICHOLASJEAN MARQUETTE
Rating:
5.0
Customer did not leave a comment.
Edward Mongold
Rating:
5.0
nothing really.
Dustin Travis
Rating:
5.0
Customer did not leave a comment.
Hunter LARGENT
Rating:
4.0
Customer did not leave a comment.
brenda kessel
Rating:
5.0
Simple and easy to rent
michael mcnemar
Rating:
5.0
Customer did not leave a comment.
lester christopher
Rating:
5.0
Customer did not leave a comment.
David Kite
Rating:
5.0
Customer did not leave a comment.
Marvin Hunter
Rating:
3.0
person wouldnt check my truck in. said they would do it Monday. Charged me for extra miles when i didnt go over milesge.
Jospeh Palumbo
Rating:
5.0
Your on the right track!
MICHAELDANIEL BRACE
Rating:
5.0
Went out of their way to help me get the van needed with minimum fuss. Excellent customer service.
bonnie mcallister
Rating:
2.0
Have people at both pick up and drop off locations. This service might be simple for young people but not for elderly
Was told truck would have a lift, I now understand there are no lifts on any truck. U Haul needs to be MORE PERSONABLE.
JAMES ROYSTON
Rating:
5.0
Truck was dirty inside, mud on glove box, grass on seats, floors were very dirty ( dried mud, dirt and dust everywhere). Uhual ran smooth and inside back was very clean. Overall a good experience, just needed to have cab cleaned a little better.
Marina Swaffar
Rating:
5.0
Customer did not leave a comment.
Sydney Nazelrodt
Rating:
5.0
Good experience
Solomon Mutetwa
Rating:
5.0
Customer did not leave a comment.
halbert wratchford
Rating:
5.0
Customer did not leave a comment.
dorris mongold
Rating:
5.0
Customer did not leave a comment.
DAVID ROGERS
Rating:
5.0
Customer did not leave a comment.
Steven Williams
Rating:
5.0
Great local UHaul dealer and very helpful staff.
Melissa Earle
Rating:
5.0
Customer did not leave a comment.
jason bowen
Rating:
5.0
Customer did not leave a comment.
Randy Keplinger
Rating:
5.0
The gentleman was so very kind and welcoming. He was very knowledgeable and answered all my questions.
Tammie Smith
Rating:
4.0
I reserved a truck in Harrisonburg, VA. I had to travel 2 hours, 4 hours round trip and pay gas at $4.50/gallon to pick up the truck. I'm very dissatisfied with UHaul
Terry Caserta
Rating:
5.0
Excellent hometown friendly team
Terry Bennett
Rating:
5.0
Customer did not leave a comment.
Page Walker
Rating:
5.0
Customer did not leave a comment.
kathleen perando
Rating:
5.0
Very convenient location, staff was great.
David Tederick
Rating:
5.0
Customer did not leave a comment.
Judy Zedalis
Rating:
5.0
Good to be able to drop off after hours.
Robert Perriero
Rating:
5.0
Customer did not leave a comment.
Howard McCullough
Rating:
5.0
Customer did not leave a comment.
Les Givan
Rating:
5.0
Customer did not leave a comment.
ELWOOD EPPARD
Rating:
5.0
Customer did not leave a comment.
WILLIAM WASIK
Rating:
5.0
Customer did not leave a comment.
ALLISONSNYDER RIGGLEMAN
Rating:
3.0
Customer did not leave a comment.
JAMES BRILEY
Rating:
5.0
Customer did not leave a comment.
Frances Branham
Rating:
5.0
Drop off location was convenient and very accommodating. Friendly and helpful.
James McCabe
Rating:
5.0
Customer did not leave a comment.
DAVID MENARD
Rating:
5.0
Customer did not leave a comment.
elmer ours
Rating:
5.0
Customer did not leave a comment.
Raymond Robert Blum
Rating:
5.0
Customer did not leave a comment.
Benjamin Bunner Jr.
Rating:
5.0
The folks at the Petersburg location were friendly and helpful. My experience was positive.
Mark Flynn
Rating:
5.0
Customer did not leave a comment.
ROBERT SHOBE
Rating:
5.0
Very friendly and caring
Laura Elaine Holloway
Rating:
4.0
Customer did not leave a comment.
Larry Hitt
Rating:
5.0
Customer did not leave a comment.
Charles hill
Rating:
5.0
Customer did not leave a comment.
doug and vivian hodson
Rating:
5.0
Customer did not leave a comment.
Justin Pennington
Rating:
5.0
Our first experience with Uhaul. Excellent
Margarete Hinkle
Rating:
5.0
Customer did not leave a comment.
Allen Flowers
Rating:
2.0
Customer did not leave a comment.
Jessica Cooper
Rating:
5.0
Customer did not leave a comment.
Philip Parker
Rating:
5.0
The door on the trailer took 2 people to open. It would catch when all the way open and was hard to shut