El cliente no dejó un comentario.Steven D.
Customer Reviews for Peters True Value Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Clarence C.
Too far from homeRobert G.
This location didn't have a truck. Uhaul made me drive an hour to another location which that vehicle had a abs light on 10 miles into my drive and beeped the whole time driving. I have had bad uhaul experiences multiple times now, and I don't plan to use them anymore.Marcus P.
El cliente no dejó un comentario.Amanda M.
El cliente no dejó un comentario.Anh TU L.
El cliente no dejó un comentario.Rosheen H.
One of the tires was completely flat in less than 24 hours so clearly no one checked the equipment. This flat tire set us back several hours from leaving.Curt Z.
Not the locations fault, the tires were worn. Very little tread left.Joseph P.
The oil change light was on, needed changing...i was scared it would hurt the engine on my time.Rene K.
No need to change a thing, counter agents were very courteous, as well as, the guys assisting with hooking & unhooking the trailer. Great job, one & all. ðŸ'Scott K.
El cliente no dejó un comentario.ALAN P.
El cliente no dejó un comentario.Steven S.
Will rent here again.MICHAEL PAUL A.
El cliente no dejó un comentario.Todd H.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.Renee S.
This is my first time renting from this location and I will be definitely back. Great personnel and love the store to wonder around and find some good home items.THERESA LOUISE B.
No problemsROSEMARIE F.
El cliente no dejó un comentario.ERINPATRICIA O.
El cliente no dejó un comentario.MARY MAUREEN O.
Very well pleased with the service from this location ðŸ˜€GERALD F.
El cliente no dejó un comentario.christopher F.
We first went to fenton 3144 cooper ave , and that poor girls was left by the owner to swing in the wind !! She was not trained correctly, she xalled the owner he yelled at her , he was an ass to her she threatened to quit hopefully she did , then we were re routed to milford because fenton had a defective trailer, the Ace hardare on M-59 was fabulous the young lady who helped us was trained great and had awesome personality!! Fenton on copper ave she not be doing uhaul!!!!!MICHAELCHRISTIAN S.
Peter's True value uhaul is greatJace S.
El cliente no dejó un comentario.James M.
Great place.. will rent again at Pete's hrdwreGerald M.
El cliente no dejó un comentario.MITCHELL SAMUEL A.
Everything went well.MICHAEL DUANE S.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.RYAN W.
El cliente no dejó un comentario.Thomas G.
Absolutely awesome service! Went above and beyond to assist me! Great place. Amazing Staff!!! Very clean. Would definitely return and recommend.ROBERTTRENTON N.
Excellent service, Peter's True Value is great, awesome customer service and staff.Ryan W.
1-Tire pressure was not checked before renting the trailer to the customer. When I checked the tire pressure after arrived home all 4 tires in two axles were different, between 20 psi and 85 psi ( cold tire pressure) 2- Called U-haul service center number, they first recommended to put 36 psi in all tires. I questioned that this recommend tire pressure may be too low for a trailer tire. After me questioning the recommendation for 36 psi they told me to look for stickers on the bumpers. ( Before calling u-haul I checked for tire pressure recommendations on the tire walls for information. No information was displayed on tire walls for tire pressure. There was sticker on the mudd guard with the recommendation to look on the tire wall for recommend tire pressure. This sticker on the mudd guard was useless. Finally I fould an other sticker in trailer wall with tire pressure recommendation of max 65 psi cold pressure. I inflated and deflated all 4 tires to 60 psi. After 4 hours driving I checked the tire pressure that was still OK and above 60psi (due to warm tire pressure) The trailer was parked for couple of days after I arrived on my travel destination. During return trip the tire pressure for the same tire that initially was low dropped back to 20 psi. I increased it to 65psi and drove to a u-haul station and requested to change the one tire. Recommendations: 1-Please establish a process for checking the operation and safety of your equipment before rental. 2-Train your rental service personal to check the tire pressure before thr rental. 3- Tire pressure check should be on the mandatory safety check list. Comment: If the recommended max. could tire pressure is 65psi and two tires out of four have significantly different pressure (20psi and 85psi) this is considered unsafe for a trailer! Please do not rent unsafe trailer, because most of the customer relaying on u-haul to check the equipment and either have not the knowledge or the capabilities to check the tire pressure before the use of the trailer. The customer who has the knowledge and capabilities to check the tire pressure will be frustrated, because fixing the problem on the road can be very time consuming. I made this experience and wasted a lot of time during my trip due to problems with the defective trailer tire.Nazir K.
El cliente no dejó un comentario.RENE S.
El cliente no dejó un comentario.Jim C.
El cliente no dejó un comentario.Ray H.
El cliente no dejó un comentario.Steven S.
Service was excellent.STEVEN S.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Joshua C.
The truck was very dirty inside and out. I had to sweep the storage area. The passenger cabin was a mess and left that way from previous customer. Obviously no one checked the truck when delivered from the previous customer and no one checked the truck before giving it to me. Very bad and prevented some use of the passenger cabin. I also did not get a dolly when getting the truck. I returned shortly after picking up the truck and requested one. The employee acted "put out" that I asked for you after the fact and asked me why did I not get one when I rented the truck. I made the decision to rent one after I got it and did not expect the less than helpful response and attitude from the employee.John Y.
The vehicle was not running correctly seemed to have a missfire, so driving on anything but flat roads was difficult, the suspension was loose causing the truck to sway harder than normal during turns. The truck was not ready for pick up when requested (24/7 not setup correctly). We were able to make the move fortunately we were only going a short distance.Joseph M.
The folks at Peter's Hardware were awesome! Great advice and service. A+DENNIS P.
El cliente no dejó un comentario.KELLY M.
You need to update your computer system. I tried to add my new Ford F-250 truck as the towing vehicle and it wasn't in your system. Big hassle.Matt G.
El cliente no dejó un comentario.greg K.
El cliente no dejó un comentario.ZACHARY ALEXANDE S.
El cliente no dejó un comentario.GRAYDON ALAN R.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Joseph R.
Only problem I had was using mobile at pick up . When using my mobile to pick up the app would not work and I had to physically go into store to pick up truck. Not a big deal just thought I'd mention it.STEVEN JAY C.
Pete's always offers get service, and this time was no exception.Rodney D.
El cliente no dejó un comentario.Mike R.
Didn't notice until getting home and reviewing the receipt we were charged for additional dollies.Tina M.
El cliente no dejó un comentario.JENNIFER ANN S.
El cliente no dejó un comentario.FRANK L.
El cliente no dejó un comentario.SCOTT WILLIAM T.
El cliente no dejó un comentario.Allan K.
Well you could let renters know that a 6x12 trailer with ramps will not let you load anything wider than 4 3/4 ft. due to the frame on the back of trailer. Tried to load a 60 inch wide side by side on it and it wouldn't go on without damaging it.Terry B.
The young man came out and helped me take the trailer off my truck, and was very polite and kind!Jolyn U.
El cliente no dejó un comentario.willy H.
Peter's true value in hartland Michigan has 1 bad tire out of the set. You charge damage and expect the tires not to take damage when the tread is 80% gone. A tire repair shop wont fix a whole and would have to buy brand new set. If you go look at those trucks there would be 3 bad trucks from what I sawCOLE L.
El cliente no dejó un comentario.Matt G.
Were unable to answer my questions and charged me for an additional day wrongfullyZachary D.
El cliente no dejó un comentario.laure M.
El cliente no dejó un comentario.GERALD BAILEY R.
El cliente no dejó un comentario.Justin G.
They told me my cars was a gift card but it wasn't I had to go get cash my dad at clean the inside because it's was dirtyJordan N.
El cliente no dejó un comentario.Dennan M.
El cliente no dejó un comentario.Michael Y.
El cliente no dejó un comentario.Jay G.
El cliente no dejó un comentario.Alexis W.
When I made reservation the person had pick-up in wrong state costing me 2hrs extra time and labor .This was not Peters Hardwares faultbruce G.
They were really clear about everything. Great experience.Adam P.
Nothing. The staff here were quick helpful and friendly.Daniel L.
El cliente no dejó un comentario.RON P.
El cliente no dejó un comentario.Don R.
El cliente no dejó un comentario.Jerome W.
El cliente no dejó un comentario.JOHN M.
Everything was as they said. Very polite & professionalLAWRANCE M.
El cliente no dejó un comentario.SANDRADAWSON H.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.MArk R.
The trailer was useless and a total waste of money. We rented a 6ft wide trailer because we were transporting a 5 1/2 ft item. Even though the trailer was 6ft wide we couldn't get our item in because the back gate was only 5 ft wide. A 6 hour drive for nothing. Very upset.Stephanie G.
El cliente no dejó un comentario.Leonard W.
El cliente no dejó un comentario.RICHARD B.
Check out after hours way a pain , when closed, just because U-Haul website didn't work well with my phone internet serviceSteven T.
El cliente no dejó un comentario.Nick M.
El cliente no dejó un comentario.Jeffrey C.
El cliente no dejó un comentario.Keith T.
El cliente no dejó un comentario.John P.
Was charged multiple times for truck. Truck did not have dolly or moving pads and none were offeredDAVID ALLEN V.
El cliente no dejó un comentario.Jean D.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.DAVIDWILLIAM W.
Great quick service to get paperwork and trailer ready to go in less than 15 minutesAntonio F.
The vechile was dirty an not sanitized. Box full of garbage left in back of truck.Debbie B.
El cliente no dejó un comentario.Thomas D.