Comentarios de los clientes para Personal Mini Storage Winter Garden

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Personal Mini Storage Winter Garden

Clasificación general:

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PHILIP S.
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El cliente no dejó un comentario.

Mutaz A.
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Nice!

Joseph C.
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Hire additional help,so you don't have to put your I will be back in 15 minutes sign, with people waiting.

CELIO D.
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Excellent customer service!! Super lenient and nice people.

Richard M.
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El cliente no dejó un comentario.

ERIC T.
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Seamless experience. Friendly staff. Keep it up.

ARIEL T.
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Couldn't have had a better experience :) We were in and out quickly, we felt like Sarah explained everything well to us and was also so pleasant to talk to, and the truck was in great shape. This was the part of moving I was most stressed about, and it ended up being the easiest part of our day. Would recommend this location to anyone for sure.

STEVEN H.
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The customer service rep was first class!

Ray C.
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El cliente no dejó un comentario.

KEISER D.
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El cliente no dejó un comentario.

PATRICIA G.
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Nothing to improve. I had Terrific service and the office staff is very friendly and is very organized and know what they are doing so you are right in and on your way. Thank You Very Much ! I appreciate it!

William B.
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Convenient location, high road traffic getting in and out. Not nearly enough parking, they should park their rental trucks in the back or have overflow parking. Nice people. Probably won't rent there again due to hassle.

RAYMOND P.
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El cliente no dejó un comentario.

CHRISTOPHER H.
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Good service!

Mary F.
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Most incredibly accommodating owner/operator/manager of this location. I had challenges with the app and they worked with me to find a solution. Very genuinely friendly. They made it a wonderful experience 👍🏽

alex N.
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I was very happy with the automated service. It was clear and easy to follow.

princess B.
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El cliente no dejó un comentario.

CYNTHIA C.
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El cliente no dejó un comentario.

Thalia N.
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Extremely friendly and informative staff!!!! Wonderful experience!!!!

Jeremy R.
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The customer service was fantastic!

James M.
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El cliente no dejó un comentario.

Michael S.
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Nothing - staff was great, very easy experience

Piotr C.
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The engine had some serious issues while driving. A mechanic needs to fix all these matters. There is no reason a customer should be driving a vehicle in this condition.

Theresa H.
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Process was easy. Good experience overall.

Keiser D.
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I still can't believe that still can exist people like Danny and Sara in these world. Thank you for every time I rent a 20 dollars truck You guys make me feel like I'm spending millions of dollars that how good you are.

Cleider P.
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They don't have parking for the customers , if you rent truck there you have to find a parking nearby and walk back to get the truck. Terrible.

larry B.
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Mgr man was too forceful verbally about my mask not far enough above my nose .. Came across way too bossy, he could have said his instructions in a calmer nicer way.

BRUNO D.
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El cliente no dejó un comentario.

Ladd T.
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El cliente no dejó un comentario.

Coleman R.
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El cliente no dejó un comentario.

Melanie R.
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Employees nice and helpful

mark M.
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El cliente no dejó un comentario.

Pedro R.
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El cliente no dejó un comentario.

Keiser D.
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El cliente no dejó un comentario.

MICHAEL E.
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El cliente no dejó un comentario.

WILLIAM B.
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El cliente no dejó un comentario.

KEISER D.
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El cliente no dejó un comentario.

D Steven S.
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Let your customers know there is NO on-site parking. Clean the equipment better.

Jackie H.
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very kind and professional made it easy for me

Anil C.
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If I am booking through your mobile app I do not wish to be approached by your employee

Igor K.
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First I make the reservation by internet for July 31 at 3 pm, the web sent me to a different location at Stone Brook and they don´t have this type of pick up over there and so they sent me to a Uhaul store at Ocoee, arriving there they don´t have it too and so they sent me for the correct location, but the pick up was not ready at 3 pm, it be ready only 4:30PM! They also doesn´t have the hitcher for the pick up. I don´t be able to do checkout by internet, as sms arrived to me only on the next day so they charge me an extra fee of 20, very poor service!

Mark N.
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When I called ahead to ask if I could have someone else pick up the truck, I was told they could as long as they had my credit card and I had given my verbal approval. When my driver went to get the truck, he was told that I had to be there. They ended up putting the contract in his name and letting him have it (still using my credit card), but it was a frustrating hassle. They also told us upon picking up the truck that they were closed on Saturday so we would have to do the self-return. I had to ride with my driver back to the location so I could do the return using my phone. Once there, we discovered that they were, in fact, open (as it said on the website). The padlock on the back of the truck would not open. When we returned the truck, the attendant asked if we were the ones who had called about it. (We were not.) Then she proceeded to write it off as “oh, it's just finicky.” The driver side door was also extremely squeaky when opened. I've rented a Uhaul before From somewhere else and it was a much smoother experience than this. I won't be using the same location again.

Brian P.
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very fast, very professional, the owners were amazing

Jessica K.
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El cliente no dejó un comentario.

Lisa S.
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Sarah & Danny at Personal Mini Storage were amazingly helpful. Night and day from my first pickup experience. Understanding & kind beyond belief! If I was still in Orlando, they would be my shop of choice for all moving and storage needs. I can't say enough to praise them. Upon final return of the 10' truck to the Katy u-haul location I was overcharged for miles, but was refunded when I questioned it. But I had to go into the office to do so. Overall only Sarah & Danny at Personal Mini Storage were the only bright appts on the moving adventure.

KEISER D.
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El cliente no dejó un comentario.

LORENE C.
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Great service!

Jose A.
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El cliente no dejó un comentario.

Michael E.
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We dropped off the truck, because i was on hold for over an hour to find a drop off location

Tim D.
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The computer system to pick up the key took awhile to finally retrieve key. Returning the truck and payment was very easy.

Darren S.
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Fast and convenient!

KEISER D.
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El cliente no dejó un comentario.

Donna B.
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Excellent service friendly professional

Mark G.
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It's hidden and a little hard to find, but the service was great and the truck had ice cold air conditioning! No complaints..

Christie L.
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The truck was unmarked so I had no idea if it was the right one. Attempted to call the number on the building only to get an answering machine. Called the corporate number and was walked through the process. The truck was over due for an oil change. Upon returning the truck the key was too large to fit into the businesses key return slot. Again had to get on the phone with corporate to find out what I was supposed to do with it. I spent 30 minutes outside trying to pick up and another 30 standing outside trying to drop off. I have rented and done the self pick up before and had a great experience. This was anything but. It is right next door to my house but I will drive further to avoid using this location ever again.

Sonia R.
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El cliente no dejó un comentario.

Brandon T.
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El cliente no dejó un comentario.

Shayne S.
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El cliente no dejó un comentario.

Pascual T.
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El cliente no dejó un comentario.

KEISER D.
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El cliente no dejó un comentario.

ROBERT W.
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Husband and Wife Team. Very friendly and personable. Would rent again from them.

MIRIAM E.
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Nothing at this time. The service was great

Juan G.
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El cliente no dejó un comentario.

SAHRA M.
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WOW!!! Such wonderful service from excellent staff members. I was late picking up the truck, but they held it for me and were super nice about it. THANK YOU!!!

Gilson D.
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El cliente no dejó un comentario.

AGUINALDO C.
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El cliente no dejó un comentario.

Claudia T.
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El cliente no dejó un comentario.

alpha B.
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Nothing

Keiser D.
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El cliente no dejó un comentario.

Susan F.
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Pick up was really quick

Keiser D.
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El cliente no dejó un comentario.

Lora L.
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El cliente no dejó un comentario.

Joseph S.
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How is it one location can charge one rate while another location less than 3 miles apart charges a different rate for the same vehicle?

Ricardo P.
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El cliente no dejó un comentario.

gregg L.
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El cliente no dejó un comentario.

Carlos R.
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Be ready to walk. The parking lot has 3 spots for 10 minutes of parking. If your intention is to left your vehicle there until the end of the rental, forget about it. They will gently ask you to leave your car somewhere else.

Natasha M.
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Awesome customer service !!!!! Super friendly !

Deborah R.
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Service was great, So I really can't think of anything to improve

Eboni S.
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El cliente no dejó un comentario.

Christian F.
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El cliente no dejó un comentario.

Abimael R.
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Muy amables y servicio de primera los recomiendo. Very friendly and top service I recommend

Fernando M.
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Sara and Daniel really knows how to run a business. Very polite and efficient services. It was a pleasure to do business with them. Than you.

Scott F.
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Outstanding service. I will say that $1 per mile is a very expensive mileage surcharge. I spent $60 on gas and $170 on the mileage surcharge for a $40 truck rental!

Michael S.
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El cliente no dejó un comentario.

JAMES A.
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No parking at all. Really annoying to just pick up a truck.

Ricardo N.
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El cliente no dejó un comentario.

Tyree C.
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El cliente no dejó un comentario.

Darren J.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

shawn F.
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El cliente no dejó un comentario.

Tanya S.
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El cliente no dejó un comentario.

Joshua S.
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Everything was great! The people who work at this location are very kind and friendly. They made it a worthwhile experience.

Clemmie C.
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El cliente no dejó un comentario.

Erick T.
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El cliente no dejó un comentario.

Kathleen G.
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After hours drop off could not be completed. Uhall app did not work. Would not register my location.

Antonio G.
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Excellent customer service. I'll recommend this location to anyone.

Joel D.
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El cliente no dejó un comentario.

katie T.
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My husband and I have rented Uhaul vehicles numerous times in the past for personal and business needs. This was hands-down the nicest location and best experience. The woman who assisted us on Saturday morning was so friendly and well prepared. She even opened the store a few minutes early to accommodate us because we arrived before they opened. I would definitely use them again.

Michael S.
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Great customer service, above and beyond expectations.

Andres P.
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Sarah is a great person, great costume service.. she is the best 5stars and very recommend to everybody

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