El cliente no dejó un comentario.Joey L.
Customer Reviews for Personal Mini Storage N Davenport Handy
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gale H.
Good service. SatisfiedMelissa L.
I needed a small uhaul for some personal stuff. Pick up and drop off was flawless. Very nice and courteous. This is the place I will be doing business with in the future.CHRIS C.
Return truck is a painMichele M.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.Richard S.
The truck made noise and was shaky when you went past 45mph.JAVIER M.
Overall UHaul is a great operation, but all companies have issues. Your issue is the slap-in-the face return policy - if you speak with a service representative you are charged $20.00. Ironically, one can reserve a truck, revise reservation, even cancel reservation for free either through the app. or speaking with a representative, but are charged when you check in a vehicle...is this a joke or one last gimmick to jerk a few follars out of your customers while placing the blame for the expense on the customer. The contract needs to outline all requirements of an after hours check-in. If the keys are returned before going to the app., you are not able to get the pic for fuel level and miles in...WILLIAM V.
El cliente no dejó un comentario.JUAN B.
Do the reservation online in advance. Goes faster. They could do better cleaning the trucks. We actually cleaned the truck before returning it. But, wish it was cleaned before we got it. They gave it right to the next guy waiting.Mark S.
El cliente no dejó un comentario.Luis G.
El cliente no dejó un comentario.John W.
Great job all round ðŸ‘ thk uGeraldine M.
El cliente no dejó un comentario.Ashley S.
El cliente no dejó un comentario.THOMAS C.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Lawrence C.
El cliente no dejó un comentario.JOSEPH M.
When people order furniture dollys have them in stock don't say available when none are Luckily the store found some at another location for us or we would have had to cancel the moveNicola D.
El cliente no dejó un comentario.JUAN I.
El cliente no dejó un comentario.Pierre C.
El cliente no dejó un comentario.Scott M.
El cliente no dejó un comentario.Aldo P.
El cliente no dejó un comentario.Sherron G.
El cliente no dejó un comentario.Megan I.
All goodreyes P.
El cliente no dejó un comentario.Sven Z.
One particular customer service person was very grumpy and acted like she didn't want to be there. I'm not referring to the guy named Darrel that works there, he was okay. It was the lady who checked us in. She was very rude, snappy, and acted like everything and everyone was a bother to her.Eric R.
El cliente no dejó un comentario.Zachary H.
El cliente no dejó un comentario.CARLOS C.
Lower expense. It is a LOT of money!!!BARBARA C.
There was no one there to give me the truck, there were at least 4 other people waiting to pick up a truck and no one was able to! I tried to call and was told there was an hour wait for a rep, then tried to cancel and have spoken to at least three people who said they help but never did. You actually charged me $1.07 for driving 1/10 of a mole. Are you f#$&ing kidding me! Your customer service is horrendous!Eduardo M.
Why was I charge $28.00 coverage without my knowledge furthermore I got full insurance coverage that covers me with any vehicle I drive I would like a refundOwen J.
El cliente no dejó un comentario.david K.
Make sure correct keys are in correct boxes for picking up trucks. Wrong key in box for my pickup and took a long time to get in touch with uhaul to get correct keys.Blaine B.
Hire new employees. Man who runs office is extremely unprofessional, over chargers and goes back and forth with customers about their order.Maliyah M.
The staff are great, very welcoming and friendly.HEIN E.
El cliente no dejó un comentario.ROBERT K.
Didn't get an initial contract, so when we returned the truck and entered the mileage, it said we had driven over 8,000 miles and were going to have to pay for it. We lied on the odometer reading online for the mobile check-out and glad to say they didn't charge me. They actually weren't even aware of the correct reading as my receipt showed the incorrect mileage. Just added to the terrible experience I already had with the day before.Aaron W.
El cliente no dejó un comentario.VERONICA D.
Keep the same staff they are an outstanding team.Tony B.
El cliente no dejó un comentario.Vladimir M.
El cliente no dejó un comentario.Ute W.
El cliente no dejó un comentario.Cynthia M.
El cliente no dejó un comentario.James B.
bad customer serviceHenry H.
El cliente no dejó un comentario.Andrei M.
Daryl at this location was awesome and made the rental process a pleasure.Jesse Y.
Needed to be vacuumed to much sand on the floor dirt outside , but did the job thank youRichard A.
1-The truck wasn't clean there were receipts from other customer. 2- I was told I could returned it at Any location in Melbourn and that was a lay. The person there was very polite and explain that if he took the truck at that location the system showed that I would be charge over $100. dollars fee So I had to drive to Palm Bay that was the add. They had printed. 3- when I picked the truck I look at the address in Palm Bay so I had ask the person in the office to change to the address I had of the Uhaul in Melbourn he said wasn't necessary because I could return it at Any Uhaul. That's the reason I wouldn't recommend this location.ANA A.
El cliente no dejó un comentario.Arnaldo V.
El cliente no dejó un comentario.HESHAM E.
The guy at the location lied and forced me to rent a larger vehicle when I reserved a pickup truck. He said usual changed my order and when I called uhaul they said no they never changed anything. The truck used more gas, and had a lower tire which caused me to use more gas as well. He said usual always screws him over and does that. Using the app to return the truck didn't work, customer service was no help and I returned the truck a day early but never received a refund. Instead they are trying to charge me additional $5.Jennifer B.
El cliente no dejó un comentario.Dave K.
I was over charged and was given a truck ghat had a flat tire and lost my day because of it. A nice lady extended my truck for a third day and said I wouldn't be charged but I was. Worst experience ever. I'm still waiting on this to be resolved. How do you rent broken equipment and knowing it has a tire issue and won't hold air?Brandon S.
1 week and I still haven't received my deposit, the lady at the Davenport office says to check with my bank which has already been done! She offered no resolution and pretty much said that it's my problem. Never rent from that Davenport office ever again!Gary P.
Clean the vehicles between rentersGrant D.
El cliente no dejó un comentario.Jenny E.
El cliente no dejó un comentario.JEFFREY W.
El cliente no dejó un comentario.Helen B.
El cliente no dejó un comentario.Donna M.
El cliente no dejó un comentario.Bryan M.
It was wonderful and convenient it was very easy for me Laurie was wonderful she is a blessing She tried to help me with everything exaltationDEBRA L.
El cliente no dejó un comentario.Dennis T.
El cliente no dejó un comentario.Calvin R.
El cliente no dejó un comentario.Dennis T.
After a day of searching for a storage and a place to return the truck, the manager at this place saved the day. Even though it was 15 minutes before closing, he took his time to help us get situated and made our move easier. We were so tired, hungry, dehydrated, and sweaty. Luckily, he had one storage available and were able to leave our truck with his help. He made some magic happen on the computer and we were on our way to completing our uhaul return on the last day.DARIUS H.
El cliente no dejó un comentario.THOMAS W.
El cliente no dejó un comentario.RONALD M.
The online check in is tedious. The staff were great thoughERIC H.
El cliente no dejó un comentario.STEPHEN B.
El cliente no dejó un comentario.ISRAEL C.
There was no one there on Friday at 10 amMICHAEL H.
Truck needed maintenance. (Over due for oil change) Wipers worn and streaked. No washer fluid.Philip B.
This Dealer U-haul... is so nice... I am muy complacido con Mr. Derrel & Mrs. Sonya...Walter B.
El cliente no dejó un comentario.ALBERTO L.
filled the uhaul with gas and it took 9.2 gallons and we only drove 46 miles with a very light load.no way was it filled when we started like i filled it taking it back.not happy with thisLinda D.
El cliente no dejó un comentario.Eduardo E.
Very professional and helpful.KATHLEEN S.
El cliente no dejó un comentario.Benjamin D.
Check the truck after it is return to make sure it works wellâ€¦Like a wheel Alignment and any othing that might be wrong with the truckâ€¦Cause you don't know unless the customer tell youâ€¦ESTHER J.
El cliente no dejó un comentario.Phil E.
Alex was wonderful and helpfulBRITTANY S.
Little gas in the car. The pickup process was also really annoying. Had to get people to answer uhal calls. Why couldn't I just get the truck myselfSol G.
El cliente no dejó un comentario.Crispino M.
If it is indicated that the vehicle is needed before the store opens my case 6am it would be nice if the customer isn't forced to stay at the location until the store opens. The system didn't allow me to pick up the truck using 24/7 Truck Share due to I believe the staff failing to do something in the system, also the keys weren't even in the lock box, they were in the store still.NICOLE H.
I was overcharged.Brittany C.
El cliente no dejó un comentario.Alfredo A.
Provide gate code if drop off location needs a gate code.Rachel A.
I have an agreement that says I rented a van for 4 hours, yet the proprietor made it a 1 day rental. And at 25 miles total the gas gauge barely moved yet I was charged for 2 gallons of gas in addition to the per mile charge. Just moved here, this was the closest uhaul to our storage facility, but I won't be back here again everMichael M.
Not cleaned but it did its job. I would rent there again..Alberto L.
El cliente no dejó un comentario.Reinaldo V.
El cliente no dejó un comentario.VLADIMIR M.
El cliente no dejó un comentario.Kelly P.
Return was after hours.BRYAN KIMBAL D.
El cliente no dejó un comentario.SHEILA C.
I reserved a pick-up for a somewhat small job. Was â€œupgradedâ€ to a 10' truck that was unnecessary. Obviously there was no pickup available, just frustrating. The trucks side mirror was literally taped on with electrical tape at an inverted angle that blocked my view completely. I felt VERY unsafe and should've declined using the service at all but I was desperate. There was some trash in the cabin, it hadn't been cleaned from the previous use. The staff at the location was kind and patient. No complaints there.Michael R.