Customer Reviews for Personal Mini Storage N Davenport Handy
(U-Haul Neighborhood Dealer)

1,486 reviews

100 Lake Davenport Blvd   Davenport, FL 33897
(S of 192)

(863) 420-9667

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(863) 420-9667

100 Lake Davenport Blvd
Davenport, FL 33897
(S of 192)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kimberly Stevens 
Rating:
3.0

The gentleman on the phone made it easy for me helped me but the issue was the truck being on empty when I picked it up

frank stevens 
Rating:
5.0

Customer did not leave a comment.

Alfredo Da Silva Junior 
Rating:
5.0

Customer did not leave a comment.

JUAN BORRERO 
Rating:
5.0

Customer did not leave a comment.

Nancy Falls 
Rating:
4.0

Since Uhaul’s self pick up depends entirely on the Internet access, it will be super helpful if this location offers WiFi for the customers. I had to stand in the lot for over 30 minutes to process my self pick up because the mobile internet was slow.

Cai Zhang 
Rating:
5.0

The truck was perfect. Job well done.

Maria Betancourt 
Rating:
2.0

Office was closed and time on door had passed with no present person was very unprofessional

Jeffrey Severson 
Rating:
3.0

Customer did not leave a comment.

Saskie Jones 
Rating:
5.0

Did a great job, no problems

David Arnold 
Rating:
5.0

Great Service, Best in Central Florida And you can take that to the Bank !! Because it does matter, Darryl and Sonja care about there business.

thomas kaupp 
Rating:
4.0

Customer did not leave a comment.

GREG LUND 
Rating:
5.0

Customer did not leave a comment.

Haley LYNN WEGNER 
Rating:
5.0

Customer did not leave a comment.

gabriela madariaga 
Rating:
5.0

From the moment we stepped into the building, we were helped quickly and efficiently! Check in and returning the unit were effortless and pleasant! Love this place!

Scott Evans 
Rating:
4.0

The agent at the counter, while she was helpful, was not very friendly or engaging. She was nice enough to answer a few questions but did not try to engage in any other conversation.

Enid Morris 
Rating:
5.0

Nothing

zethro smith 
Rating:
5.0

Customer did not leave a comment.

David Arbiter 
Rating:
5.0

Customer did not leave a comment.

brian smith 
Rating:
5.0

Staff was super helpful and quick at completing the rental process. The equipment was available as reserved and in great condition. Return processed quickly and accurately. Pleasant experience and will look to this location again!

Donald Likeum 
Rating:
5.0

Staff was friendly and helpful at both pick up and drop off locations

Andrew Reese 
Rating:
5.0

Customer did not leave a comment.

Casey Spaulding 
Rating:
5.0

Customer did not leave a comment.

Michael O'Brien 
Rating:
5.0

Exactly how the person describes how to do pick up on a Sunday Easy step by step instruction

Jeffery Zimmermann 
Rating:
5.0

Customer did not leave a comment.

Norman Johnson 
Rating:
5.0

Quick and friendly help while picking up. Easy after hours drop-off. This location will be my first choice next time.

Randall Blecha 
Rating:
3.0

The office wasn't open upon return.

bill beanbo 
Rating:
4.0

Nothing wrong with the business itself. The guy was super nice and helpful. Everything went quickly. But I must've gotten some sort of upgrade. I reserved a 20' which was overkill already as far as space, but I was given a 26' which was way too big. I'm a tiny 5' woman, and I was pretty intimidated driving that monster 150 miles on a holiday weekend. Luckily, I did better than I expected, so all was good. But I would have been much less stressed with a smaller truck. I would suggest informing the customer BEFORE arrival that the reserved vehicle is not available.

Lisa Staley 
Rating:
5.0

May be attaching loading ramps to the smaller SUV trunks. But, out of it, everything runs just fine.

LUIS MARTINEZ 
Rating:
5.0

Excellent

CARLOS MORENO 
Rating:
5.0

We were very grateful for the availability of a day rental truck, and the staff were kind, informative, and hospitable!

Alexander Montgomery 
Rating:
5.0

Customer did not leave a comment.

Honore Pierre 
Rating:
5.0

Customer did not leave a comment.

CLINTON COVERT 
Rating:
1.0

Extremely unsafe truck put my life in danger. I will be contacting corporate and I want a refund due to the extreme nature of the situation.

Brandyn Longhauser 
Rating:
4.0

Customer did not leave a comment.

Irwin Lawner 
Rating:
5.0

Customer did not leave a comment.

frank diaz 
Rating:
5.0

I was very happy with the quick and efficient check-in. Thanks for your help.

THOMAS SULLIVAN 
Rating:
5.0

We dropped the trailer off after hours, but received an email the next morning with our statement.

Karen Rinehart 
Rating:
5.0

The unit was dirty and had a lot of dog odor, in addition to having driving failures

Wilmer Zamora 
Rating:
5.0

Clean vehicle. Ran well. Always easy to process in and out. They run a good operation.

Mark Winns 
Rating:
5.0

Customer did not leave a comment.

eulif acosta 
Rating:
4.0

Passive/aggressive personnel who did not care about customer service. I had an issue with the trailer I rented on 11/01 -the trailer lights went out due to a faulty connection- and I got stopped by the police and got issued a written warning. At 9:30 pm, I assessed that the trailer’s connection with the truck was broken after a very bad repair… The location put me on this trailer knowing that its connection was not repaired. Nonetheless, I attempted to contact the location to report the problem and to extend my rental; I could not drive at night nor at the regular speed. The locations attitude was dismissive and did not offer any solutions, they only said “I have a rental reserved at 3pm today, so you better get here”. I explained that I could not get there on time, they hung up. Further communication was jaded and unpleasant. The Uhaul line was efficient and helped me to resolve the issue after 36 hours, when I found out the very existence of that number. The rental location never mentioned the company number, or what to do in an emergency. The operators said that they would take care of the extra 2 days of contract given the situation, however, I received a receipt with the full price…

Gabriel Armas 
Rating:
5.0

I dealt with Darrell, and he was great. Very polite, and easy to deal with I opted for a truck instead of a trailer and he made the process simple and easy. Thank you Darrell!

Kenneth Ruggiero 
Rating:
5.0

Customer did not leave a comment.

ROBERT SARNO 
Rating:
5.0

Customer did not leave a comment.

Salvatore Negron 
Rating:
5.0

Friendly

Alfredo Da Silva Junior 
Rating:
5.0

Darrell was great

Jesus Rivera 
Rating:
5.0

Customer did not leave a comment.

Hector Reyes 
Rating:
5.0

Customer did not leave a comment.

elizabeth medina 
Rating:
5.0

I have used this location many times over the years. They are very friendly, helpful, professional and overall a pleasure to work with.

Donna Keeton 
Rating:
5.0

Very friendly and easy drop-off process.

Benjamin Snow 
Rating:
5.0

Friendly

Alfredo Da Silva Junior 
Rating:
4.0

check tires they needed air

Maritza garcia 
Rating:
4.0

Customer did not leave a comment.

JOSEPH VARSHALL 
Rating:
5.0

Super friendly. Would definitely use again and recommend.

Bryan Williams 
Rating:
5.0

Customer did not leave a comment.

FRANK HARMER 
Rating:
5.0

Better tires and having dolly carts available

Bethzaida Lopez 
Rating:
3.0

Online pick up so hard to return and pick up I have to call to times at costumer services

Cynthia Pabon 
Rating:
5.0

Customer did not leave a comment.

Joe BURRELL 
Rating:
5.0

Customer did not leave a comment.

Amanda Reeser 
Rating:
5.0

Manager was friendly and professional. Would use again!

Frank Harmer 
Rating:
5.0

Customer did not leave a comment.

steven maklingham 
Rating:
4.0

Customer did not leave a comment.

Todd knudson 
Rating:
3.0

Wasn't the best experience ,

Anne Narzynski 
Rating:
5.0

Excellent service, very professional. I congratulate you

Jesus Mares 
Rating:
3.0

Responsibility’s to ensure that the equipment is renting be provided for the customers when we picked up the truck! I have a bad experience lately.

Reynaldo Lopez Hernandez 
Rating:
3.0

Customer did not leave a comment.

MARK REEPING 
Rating:
5.0

Thanks

TAY NGUYEN 
Rating:
5.0

Customer did not leave a comment.

Daniel Zoller 
Rating:
5.0

Very professional and friendly staff.

William McManus 
Rating:
2.0

Equipment was not as clean or maintained as previous times. UHaul 24/7 check in was awful & hard to navigate, location services were hard to check in. Took about an hour to check in, get approved virtually, & get keys

Tjandra Handiono 
Rating:
4.0

Customer did not leave a comment.

Orlando Calero 
Rating:
5.0

Always polite

robert shepherd 
Rating:
1.0

Customer did not leave a comment.

Anderson Querecuto 
Rating:
5.0

Customer did not leave a comment.

Ismael Rodriguez 
Rating:
5.0

Ac in my uhaul I rent yesterday no working 🙃 😫 in a 90 d weather.

steven maklingham 
Rating:
5.0

Customer did not leave a comment.

Angel Ortiz 
Rating:
5.0

The rental process was quick and easy!

Randy Stephenson 
Rating:
5.0

Great customer service! Will definitely recommend to friends and family.

Ryan Vicente 
Rating:
5.0

Customer did not leave a comment.

Robert Phelps 
Rating:
1.0

I told him what my problem was he didn’t care and charge my card soon i turned around without even have the decency to explain what happen first last time ever deal with u -haul

Marawan Aly 
Rating:
5.0

Customer did not leave a comment.

Christian Bromfield 
Rating:
5.0

Engine for truck

Rodrigo Maia do Valle 
Rating:
5.0

Nothing ng

Gerald Oakes 
Rating:
5.0

Location looked to be a good and resonable for what I neeed. It did however seem to be more of a drop off point then a true U-Haul pickup location.

Brandon Rem 
Rating:
5.0

Customer did not leave a comment.

Nitzaliz Gomez 
Rating:
1.0

I had a reservation a a location 2 minutes from my home then the morning of the reservation, my pick of location was changed to a location 15 min further which cost me more in mileage as well as time and gas. Then the representative at the location called me “rushing me to get back this is at 11:30 am.

John Miner 
Rating:
4.0

Customer did not leave a comment.

Yolanda Jefferson 
Rating:
5.0

Great Neighbor family

jamal aqarqach 
Rating:
5.0

Customer did not leave a comment.

Barbara Eby 
Rating:
5.0

Very friendly and helpful.

Charleen Purnell 
Rating:
5.0

Customer did not leave a comment.

Keith Ouellette 
Rating:
5.0

Great guy, met me in the drive and took it from there! Super helpful!

Scott Evans 
Rating:
5.0

Customer did not leave a comment.

JAMES RECTOR 
Rating:
5.0

Everything was great. Customer service was the best here out of all other places I’ve been

shanequia moton 
Rating:
4.0

This was not the original location we reserved. We were sent here after the original location didn't have a truck for us. Sonia was understanding of my frustration.

Roy Davis 
Rating:
5.0

The staff at this location (drop off) have also been super great also. All around great experience

KAREN GAMBLE 
Rating:
5.0

Customer did not leave a comment.

scott whalen 
Rating:
5.0

Customer did not leave a comment.

GEORGE LOPEZ 
Rating:
5.0

Customer did not leave a comment.

MarcosR DeCastro 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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