Customer Reviews for Personal Mini Storage Jacks Rd
(Distribuidor de U-Haul del vecindario)

307 comentarios

2825 Jack s Rd   Davenport, FL 33897

(863) 420-8434

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(863) 420-8434

2825 Jack s Rd
Davenport, FL 33897

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
5.0

I really don't know if you can. It's was excellent!!

charles A. 
Clasificación:
5.0

Great service all-around!

Aimee J. 
Clasificación:
5.0

Tom is great

Jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis argeny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine A. 
Clasificación:
5.0

Extraordinario servicio al cliente

Lou G. 
Clasificación:
5.0

pick up and drop off went very smooth, Tom was very efficient and friendly, no improvement necessary.

Anthony W. 
Clasificación:
3.0

Checking out the Uhaul truck via my phone was such a horrible experience. It took way to long to verify my info, while also kicking me out we numerous times with errors. It was so bad that I had to go inside of the front office to complete the transaction. The attendant at the office was very professional and helpful, but not being able to complete my transaction over the phone was very disappointing. To the point that it could be a safety issue. Most of those questions/ info could have been answered prior to me picking up the truck. Even with a new Verizon iPhone I was still having issues, so I could only imagine how difficult the process is for everyone else. And, as a result of checking out the truck inside, I was also unable to verify that the truck fuel was actually 3/4 of a tank as stated by the office attendant, because I did not get the truck until the transaction was completed. Upon getting the truck the fuel reading was below 1/2. I took pictures in an attempt to dispute the issue but kept getting errors while attempting to upload those pictures. So prior to returning the truck after only traveling 15 miles I had to spend + $20 additional dollars to fill it up to 3/4 of a tank. The attendant should have followed me to truck and verified the mileage and fuel level prior to completing the transaction. Returning the truck after hours was just as difficult. Once again the the online experience was unpleasant. I implore Uhaul to please update their system to be more user-friendly and helpful. In addition, the outside of the truck was dirty, but at least the inside was clean. All in all, I would like to thank you for allowing me to use your vehicle to complete my move.

Maurice V. 
Clasificación:
1.0

Location offered after hours drop off, but entire location was gated. The only reason we were able to get in and drop off was because a storage customer with a gate key let us in and out! No one answered the phone when we tried to call. There was no AFTERHOURS contact information posted. Would never use this location again!!

Melissa P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANJANETTE S. 
Clasificación:
1.0

Just explain the contract in details, everything that you keep are things that make your rental a real bad surprise.

claudio B. 
Clasificación:
5.0

Great service

Hector R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
5.0

Tom is excellent! The best customer service! He quickly handled our UHaul rental and answered all of our questions. Highly recommend. The best experience possible! Please recognize Tom for his friendly, customer first, outstanding services!

Jonathan E. 
Clasificación:
3.0

Excellent service when I picked up the u-haul Tuesday the young gentleman did a wonderful job & did what he said he was going to do. Now when it came to me dropping off the u-haul there was a problem Tuesday the young man put the information in the system. Thursday the man said he didn't see it to call the headquarters so I did. It was in the system like the man put it in Tuesday. The guy from Thursday just didn't want to do his job. The lady from headquarters Vicky took care everything just waiting on James Capps to call me back. So that I can get reimbursed.

LATRONDA C. 
Clasificación:
5.0

I've used a few other locations near by before and have never had an issue but this location was the best, best service, quick, professional and what stood out the most was how friendly the service was, great experience…!!!

Rodrigo A. 
Clasificación:
5.0

Great customer service! I can't think of anything that could be done better. I'm very happy with my experience.

Kate S. 
Clasificación:
1.0

There was only two people in the office and the one person was just sitting there

Sarah B. 
Clasificación:
5.0

?

David K. 
Clasificación:
5.0

N/C

JAY H. 
Clasificación:
5.0

Nothing lovely experienced

Hussan B. 
Clasificación:
5.0

Nothing that I know off

Roger P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
5.0

The return guy jumped all over me that I could not drop a trailer off to him he does not have room. He finally let me, after being a ASSHOLE

JIM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ulises R. 
Clasificación:
5.0

Need better information on who we can drop off one way rentals too. I went to 5 places today and they all said they could not take uhauls one way rentals. I spent 2 extra hours and 40 Miles finding a dealer that would take one. The gentleman where I finally dropped off at was very nice and halpful and went out of his way to make sure I was take care of

DARREN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS K. 
Clasificación:
5.0

This location was very close to my home and that was the reason I chose it. I went to finalize everything in person and was so pleased with the manager and the store. Tom the manager went above and beyond to make things easy for me. I could not have been happier with his service and would highly recommend this location to anyone.

Theodora D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIONEL S. 
Clasificación:
5.0

Everything is ok

Marybel C. 
Clasificación:
5.0

Owner was very helpful and friendly. He made sure I had everything I needed. UHAUL was ready to go and well-maintained.

Adam H. 
Clasificación:
5.0

They charged me an extra $32, I don't know why.

JAIME L. 
Clasificación:
4.0

everything was great

Franklin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha S. 
Clasificación:
5.0

Convenient Pickup, Great service when I needed to change my return time.

Kevin R. 
Clasificación:
5.0

Awesome customer service the manager Tom was outstanding.

Ely S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita P. 
Clasificación:
1.0

Oh I have an entire story for you since I never got my truck on this day. Never got in the gate the app is terrible and didn't let me take my equipment.

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER D. 
Clasificación:
5.0

Servicio

Ramon O. 
Clasificación:
5.0

Personal mini storage on Jacks road in Davenport is always clean and customer service has always been great! I would recommend this location and give it a 10 out of 10.

LISA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KHALIL W. 
Clasificación:
5.0

Tom was very helpful. We also rented a unit there!

Tony A. 
Clasificación:
5.0

Tom took excellent care of me...

Linda R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

This is the most friendly rental experience I've ever had!

Leon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis C. 
Clasificación:
5.0

Tom was very friendly and helpful. Pick up/drop off of the uhual was easy and quick.

Ashlee B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

Very work

Eduardo T. 
Clasificación:
4.0

Fast and Efficient. You're doing great. Thank you.

Erick M. 
Clasificación:
2.0

My bank statement show, an over charged of $88.00. Please correct. Please call asap, 407-942-4987.

Patrick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

pamela L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
4.0

Trucks runs sluggish as if it may stall. Engine light was on the whole time. Have truck maintenanced.

Jorge M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Veronika G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hernan D. 
Clasificación:
5.0

Fast and easy thank you!!

Perry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yairaliz R. 
Clasificación:
1.0

This is the second time I rent fro the u-haul and they told me that my only payment was the 124 the following day they take another 51 dollars for no reason was upset

Jonathan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed F. 
Clasificación:
5.0

El cliente no dejó un comentario.

romain R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

When we pulled the trucks ramp out, it came all the way out and fell on my boyfriends foot and my hand and injured us.

Ashlee G. 
Clasificación:
5.0

Great service, with a happy attitude.

evelyn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosanne R. 
Clasificación:
5.0

The whole process was super easy doing it through the mobile phone.

David S. 
Clasificación:
5.0

The agent that helped us was extremely friendly and made the process effortless and convenient. 10/10 would recommend solely because of customer service. The actual van that was rented was as described, very clean, and easy to maneuver. The drop off instructions were also clear and simple. It only took about 5 minutes to pick it up and 30 seconds to drop it off (literallyâ€"the agent met us outside as we were pulling in). The overall transaction was easy and not time consuming at all.

Ferica K. 
Clasificación:
5.0

Great service

Yan W. 
Clasificación:
2.0

I made a mistake and over fill the gas. Went over in miles still charge me.

Brenda G. 
Clasificación:
5.0

Always the best experience

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis K. 
Clasificación:
1.0

When I returned my car dolly that I had rented the return facility tried to charge me twice as much as I will hit initially paid. I'm not going to pay it. Because that was not the initial agreement that we had had. I made sure that I let the rental agency know where I was going to be returning it to and they said that that was not an issue.. also if I had known how much Dave wanted to charge I would have never rented it in the first place

Bruce S. 
Clasificación:
2.0

The service was great, the associate was very friendly and attentive. The office looks disorganized and not very clean. The truck was very dirty, you can't expect a “pristine rent a car clean”, but at least, that the garbage or wastes of the previous customers weren't there... the truck I rented, needs maintenance also, several indicators lights were on...

Ydelsi S. 
Clasificación:
1.0

Rude attendant, uncomfortable experience

Katelyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNY S. 
Clasificación:
1.0

The drop off location it was no call given to get in there was nobody there to let UN when I try to call the U-Haul we 800-number nobody ever answered

Jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evair G. 
Clasificación:
5.0

As always easy and amazing service, thank you again Pete

MARY E. 
Clasificación:
5.0

Thank you pete, we really Appreciate your work

MARY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

myriam O. 
Clasificación:
4.0

I came to this location before they opened to return truck and I was unable to access and park truck. No gate code was provided. I had to block entrance. No one answered phones.

Maurice L. 
Clasificación:
5.0

Absolutely wonderful experience. Would rent from here again! Gracias.

Philip E. 
Clasificación:
5.0

El cliente no dejó un comentario.

hector A. 
Clasificación:
5.0

Found everything ok

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna W. 
No se han enviado comentarios para esta ubicación.

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