Customer Reviews for Personal Mini Storage Forsyth
(U-Haul Neighborhood Dealer)

349 reviews

2875 Forsyth Rd   Winter Park, FL 32792
(@ University Blvd)

(407) 657-2446

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 657-2446

2875 Forsyth Rd
Winter Park, FL 32792
(@ University Blvd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeff Horst 
Rating:
5.0

Ok

Angel R Colon 
Rating:
4.0

Customer did not leave a comment.

Glenn Schubert 
Rating:
5.0

Customer did not leave a comment.

Charlene Dixon 
Rating:
5.0

Customer did not leave a comment.

ACHEAMPONG BEDIAKO 
Rating:
5.0

excellent customer service

Roberto Flores 
Rating:
5.0

Derek and Kiera were super helpful and friendly!

Courtney Woolfolk 
Rating:
5.0

This location is the best in town and the manager Derick is very helpful, courteous and always willing to help. Very much pleased with the service

Gloria Perez 
Rating:
5.0

Customer did not leave a comment.

Fernando Almonte 
Rating:
5.0

Customer did not leave a comment.

Derek Martin 
Rating:
2.0

Customer did not leave a comment.

Felix Rivera 
Rating:
5.0

Very good customer service 👏 👌

George Rodriguez 
Rating:
5.0

Highly recommend - super nice staff. First timing using this location and I will be going back for sure. Great customer service and vehicle!

Brian Shields 
Rating:
5.0

Highly professional and courteous and best of all, one stop shop- storage and truck rental all in one location! Truck was clean and grounds immaculate.

Marilyn Qualters 
Rating:
4.0

The van was infested with roaches, which got into my personal belongings too. Very unpleasant!

Felipe Teixeira 
Rating:
5.0

Truck I rented should be retired. Not the fault of the folks at the location I rented it from. They were very nice.

Eduardo Rivera 
Rating:
5.0

Customer did not leave a comment.

Michael Gray 
Rating:
5.0

Customer did not leave a comment.

Eric Pouran 
Rating:
5.0

Customer did not leave a comment.

Jessica Hernandez 
Rating:
5.0

Customer did not leave a comment.

ALISON Rodriguez 
Rating:
1.0

Hell

Kristin Mchugh 
Rating:
1.0

The Dealer " Daniel" ( I believe that's his name) was RUDE, and obnoxious. He never listened to my concerns I had in regards to my rental. I will NEVER rent from his location Ever again!!!! Nor any other authorized dealer.

Nile Waters 
Rating:
5.0

Customer did not leave a comment.

Sean Kearney 
Rating:
4.0

Customer did not leave a comment.

Robert Lee 
Rating:
5.0

Customer did not leave a comment.

Alexander Martinez Sanchez 
Rating:
5.0

Friendly staff. Very efficient. I have no suggestions for improvement.

FRANK DOWLER 
Rating:
5.0

Customer did not leave a comment.

Luis Sulbaran 
Rating:
5.0

Awesome staff very helpful, I would recommend to all my family and friends in their next move or needs to store their stuff at.

Raymiya Barrett 
Rating:
5.0

Customer did not leave a comment.

Lisette Guerra 
Rating:
5.0

Customer did not leave a comment.

OSCAR RIVERAGUDINO 
Rating:
5.0

Customer did not leave a comment.

Jeanette Ramirez 
Rating:
4.0

Add a comment section somewhere when you return the vehicle. I couldn’t get gas for the van because of shortage due to the Hurricane Ian and I could not indicate it anywhere so I’m doing it here.

Lisa Rivera 
Rating:
5.0

Customer did not leave a comment.

Donovan Taylor 
Rating:
2.0

Paid for a appliance dolly and didn't receive, didn't receive a fuel credit for returning it more then I got the truck. Door was ocked on trying to pick up the truck and had to wait more then 20 minutes outside in 97 degrees weather I won't use there services or rent from this location ever again. The person was a smart ass and had attitude.

Shawn Molina 
Rating:
5.0

Great staff and clean facility

Schadrac Falaise 
Rating:
5.0

The general manager was a great help and super friendly! She help us with the process and got us out quickly.

Omar Awadalla 
Rating:
3.0

I order a dolly to move and at this location.

Shareen Branch 
Rating:
5.0

I had a dispute with the operator of this site. It was partially my fault because i did not pay much attention to the contract at the time so while the contract said i got the vehicle with 3/4 full tank, the fact is that i got the vehicle with the needle closer to half tank. However, to his credit, he took care of it. I believe you should move away from that standardized contract which have fixed gas tank gauges as it can be a source of discord.

Orien Weise 
Rating:
5.0

Customer did not leave a comment.

Bonita Albers 
Rating:
5.0

Customer did not leave a comment.

Susan Bucklin 
Rating:
4.0

Customer did not leave a comment.

Patrick Wolf 
Rating:
5.0

Property managers are so understanding to your needs and concerns. Will definitely use the same location again

Marie Robinson 
Rating:
4.0

Customer did not leave a comment.

Alex Nevarez 
Rating:
4.0

I received the truck with a half gas tank, I used it to road 19 miles, and my card was charged on 6Gl of gas, this is ridiculous and unfair.

Larissa Moraes 
Rating:
5.0

I can’t think of anything at this moment so keep up the good work awesome

Jerry Epps 
Rating:
5.0

Customer did not leave a comment.

Vijay Reddy 
Rating:
5.0

Thank You!

maria mccoy 
Rating:
5.0

Nothing the U-Haul representative was very professional and friendly

Derrick Walton 
Rating:
5.0

Customer did not leave a comment.

Dustin Grabsch 
Rating:
5.0

Customer did not leave a comment.

Zacary Dennis 
Rating:
5.0

Customer did not leave a comment.

Denise Coto 
Rating:
5.0

Customer did not leave a comment.

SANDRA CARTER 
Rating:
4.0

Customer did not leave a comment.

David Colon 
Rating:
5.0

Customer did not leave a comment.

Juan Gonzalez 
Rating:
5.0

Staff was very friendly and helpful.

Miguel Cabrales 
Rating:
5.0

Customer did not leave a comment.

Brienna Andrews 
Rating:
5.0

Customer did not leave a comment.

JIMMIE PEREZ 
Rating:
4.0

Customer did not leave a comment.

JOHN CURTIS 
Rating:
5.0

Customer did not leave a comment.

KRISTY AVILES 
Rating:
5.0

Customer did not leave a comment.

RAUL CEDO 
Rating:
5.0

Customer did not leave a comment.

Jeff Heeney 
Rating:
5.0

Not this location but other location did not have my rental that I had a reservation for and sent me 7 miles away. Not cool. This place was super friendly and super helpful. I would rent from them again. The uhaul I drove might need to be retired. Sounds awful. Drives awful and I just did not feel safe in it.

NICOLINA FIERRO-GIBBS 
Rating:
1.0

Bad check in. Gas gauge mismarked on check in and the old lady who checked me in refused to do a walk around and gague check before i left. She needs to get another job. I was charged for gas that that i put back in the van because she mismarked the contract. Bad experience with this location! And i am a long term u haul customer and never had a problem before.

Richard Robinson 
Rating:
5.0

Customer did not leave a comment.

Lisa Gardiner 
Rating:
5.0

Customer did not leave a comment.

Dylan Sanchez Colon 
Rating:
5.0

Customer did not leave a comment.

Mary Hart 
Rating:
5.0

Front desk was so kind and helpful. Thank you!

Colton Blakey 
Rating:
2.0

- Unit cabin was dirty. - No Covid measurements applied. - The door of the driver was leaking water to the driver during the rain. - Store where the truck was rented had a chip option in the front line of the parking lot but, no similar units for that price was available so I have to pay a higher price because of that.

GABRIEL ALVIGINI 
Rating:
5.0

Customer did not leave a comment.

MICHELE DELGADO 
Rating:
3.0

I signed up for the remote rental, but The truck was locked behind the gate when I came to pick up. I was not able to find a gate code. I arrived at 8:00, the website said the location would be open but the sign in the door said 9am, so I ended up waiting a long time. No reps were available on the uhaul 800#, so I hung up after 10 min. Fortunately the on-site manager noticed me and opens the gate a little while later. It was quite frustrating and delayed our start, for something that should be relatively easy to address (provide gate code for early reservations, or correct the website with correct hours, or properly set up the mornings rentals, etc.). The truck was fine, though lots of sand in the footwell and running on fumes when I picked it up.

David Young 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY NOLASCO AMAYA 
Rating:
5.0

Customer did not leave a comment.

IVETTE MELENDEZ 
Rating:
5.0

Customer did not leave a comment.

JOHN YEOMANS 
Rating:
5.0

Customer did not leave a comment.

Ann Schlotzhauer 
Rating:
5.0

Customer did not leave a comment.

TREVELL ROBERTSON 
Rating:
5.0

Kira was very friendly and helpful. Made it a very enjoyable experience.

BRIAN FESINSTINE 
Rating:
3.0

Not helpful at all. Just seemed to want to go home.

CYNTHIA BUCHANAN 
Rating:
1.0

Upon my arrival to the location there was no one in the office. The guy that was supposed to be working that day did a no call no show so I was late getting my rental due to that problem. Also when I returned the truck the guy that was behind the desk didn't go out to check the equipment to check to if gas had been put back in the truck or to tell me how much mileage that was done on my route so I have no way of knowing whether I am owed back money for that day. It was a complete disaster! Will I go to this location again, never if I can help it.

Drameika Solomon 
Rating:
5.0

Workers very very nice and very helpful

BRIAN FESINSTINE 
Rating:
5.0

Customer did not leave a comment.

Hector Rivas 
Rating:
3.0

I just didn't have a great experience with staff. I wasn't shown the drop box, wasn't explained all the paperwork, waited on office for 45 minutes and still only got half of what I needed. It was hit and miss. Truck was fine, unit is fine. Overall the stress wasn't

EMMA HARRISON 
Rating:
1.0

Make sure your inventory is updated and your employees do their jobs

AMR NASSAR 
Rating:
5.0

Very nice employees at this location compared to other Uhaul locations i've been to.

EDUARDO RIVERA 
Rating:
5.0

Service was amazing! Young lady at front desk was super cool.

EDWARD LUNA 
Rating:
5.0

N/A

Lena Hageman 
Rating:
5.0

Customer did not leave a comment.

Hector Rivas 
Rating:
5.0

The service was great and the young man that helped us was very personable and friendly. It was an easy pick up and drop off.

CULLEN BARBIER 
Rating:
5.0

Customer did not leave a comment.

Thomas Modlin 
Rating:
5.0

Fast, professional, friendly service.

HECTOR RIVAS 
Rating:
5.0

Honestly, nothing. It was a great and easy experience renting a truck from this location.

JAMES LAMB 
Rating:
5.0

Customer did not leave a comment.

Khouri Naji sobhi 
Rating:
5.0

Customer did not leave a comment.

JOCELYN REZENDES 
Rating:
2.0

Lack of power Steering made maneuvering difficult.

jonice Grant 
Rating:
5.0

Customer did not leave a comment.

Travis Keating 
Rating:
4.0

Customer did not leave a comment.

Linda Baker hunt 
Rating:
5.0

Customer did not leave a comment.

Gudrun Kristofersdottir 
Rating:
5.0

Customer did not leave a comment.

BRANDON KLEE 
Rating:
5.0

Customer did not leave a comment.

Jennifer Keith 
Rating:
5.0

Customer did not leave a comment.

ANTHONY PEDRAZA 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER DEVITA 
No reviews have been submitted for this location.

Additional Services at this Location

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