Customer Reviews for Personal Mini Storage Forsyth
(U-Haul Neighborhood Dealer)

329 comentarios

2875 Forsyth Rd   Winter Park, FL 32792
(@ University Blvd)

(407) 657-2446

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 4 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(407) 657-2446

2875 Forsyth Rd
Winter Park, FL 32792
(@ University Blvd)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 4 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Hell

Kristin M. 
Clasificación:
1.0

The Dealer " Daniel" ( I believe that's his name) was RUDE, and obnoxious. He never listened to my concerns I had in regards to my rental. I will NEVER rent from his location Ever again!!!! Nor any other authorized dealer.

Nile W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander M. 
Clasificación:
5.0

Friendly staff. Very efficient. I have no suggestions for improvement.

FRANK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis S. 
Clasificación:
5.0

Awesome staff very helpful, I would recommend to all my family and friends in their next move or needs to store their stuff at.

Raymiya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisette G. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette R. 
Clasificación:
4.0

Add a comment section somewhere when you return the vehicle. I couldn't get gas for the van because of shortage due to the Hurricane Ian and I could not indicate it anywhere so I'm doing it here.

Lisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donovan T. 
Clasificación:
2.0

Paid for a appliance dolly and didn't receive, didn't receive a fuel credit for returning it more then I got the truck. Door was ocked on trying to pick up the truck and had to wait more then 20 minutes outside in 97 degrees weather I won't use there services or rent from this location ever again. The person was a smart ass and had attitude.

Shawn M. 
Clasificación:
5.0

Great staff and clean facility

Schadrac F. 
Clasificación:
5.0

The general manager was a great help and super friendly! She help us with the process and got us out quickly.

Omar A. 
Clasificación:
3.0

I order a dolly to move and at this location.

Shareen B. 
Clasificación:
5.0

I had a dispute with the operator of this site. It was partially my fault because i did not pay much attention to the contract at the time so while the contract said i got the vehicle with 3/4 full tank, the fact is that i got the vehicle with the needle closer to half tank. However, to his credit, he took care of it. I believe you should move away from that standardized contract which have fixed gas tank gauges as it can be a source of discord.

Orien W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonita A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
5.0

Property managers are so understanding to your needs and concerns. Will definitely use the same location again

Marie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex N. 
Clasificación:
4.0

I received the truck with a half gas tank, I used it to road 19 miles, and my card was charged on 6Gl of gas, this is ridiculous and unfair.

Larissa M. 
Clasificación:
5.0

I can't think of anything at this moment so keep up the good work awesome

Jerry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vijay R. 
Clasificación:
5.0

¡Gracias!

maria M. 
Clasificación:
5.0

Nothing the U-Haul representative was very professional and friendly

Derrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zacary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan G. 
Clasificación:
5.0

Staff was very friendly and helpful.

Miguel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brienna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMIE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAUL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

Not this location but other location did not have my rental that I had a reservation for and sent me 7 miles away. Not cool. This place was super friendly and super helpful. I would rent from them again. The uhaul I drove might need to be retired. Sounds awful. Drives awful and I just did not feel safe in it.

NICOLINA F. 
Clasificación:
1.0

Bad check in. Gas gauge mismarked on check in and the old lady who checked me in refused to do a walk around and gague check before i left. She needs to get another job. I was charged for gas that that i put back in the van because she mismarked the contract. Bad experience with this location! And i am a long term u haul customer and never had a problem before.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
5.0

Front desk was so kind and helpful. Thank you!

Colton B. 
Clasificación:
2.0

- Unit cabin was dirty. - No Covid measurements applied. - The door of the driver was leaking water to the driver during the rain. - Store where the truck was rented had a chip option in the front line of the parking lot but, no similar units for that price was available so I have to pay a higher price because of that.

GABRIEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE D. 
Clasificación:
3.0

I signed up for the remote rental, but The truck was locked behind the gate when I came to pick up. I was not able to find a gate code. I arrived at 8:00, the website said the location would be open but the sign in the door said 9am, so I ended up waiting a long time. No reps were available on the uhaul 800#, so I hung up after 10 min. Fortunately the on-site manager noticed me and opens the gate a little while later. It was quite frustrating and delayed our start, for something that should be relatively easy to address (provide gate code for early reservations, or correct the website with correct hours, or properly set up the mornings rentals, etc.). The truck was fine, though lots of sand in the footwell and running on fumes when I picked it up.

David Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

KIMBERLY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVETTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TREVELL R. 
Clasificación:
5.0

Kira was very friendly and helpful. Made it a very enjoyable experience.

BRIAN F. 
Clasificación:
3.0

Not helpful at all. Just seemed to want to go home.

CYNTHIA B. 
Clasificación:
1.0

Upon my arrival to the location there was no one in the office. The guy that was supposed to be working that day did a no call no show so I was late getting my rental due to that problem. Also when I returned the truck the guy that was behind the desk didn't go out to check the equipment to check to if gas had been put back in the truck or to tell me how much mileage that was done on my route so I have no way of knowing whether I am owed back money for that day. It was a complete disaster! Will I go to this location again, never if I can help it.

Drameika S. 
Clasificación:
5.0

Workers very very nice and very helpful

BRIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector R. 
Clasificación:
3.0

I just didn't have a great experience with staff. I wasn't shown the drop box, wasn't explained all the paperwork, waited on office for 45 minutes and still only got half of what I needed. It was hit and miss. Truck was fine, unit is fine. Overall the stress wasn't

EMMA H. 
Clasificación:
1.0

Make sure your inventory is updated and your employees do their jobs

AMR N. 
Clasificación:
5.0

Very nice employees at this location compared to other Uhaul locations i've been to.

EDUARDO R. 
Clasificación:
5.0

Service was amazing! Young lady at front desk was super cool.

EDWARD L. 
Clasificación:
5.0

N/C

Lena H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector R. 
Clasificación:
5.0

The service was great and the young man that helped us was very personable and friendly. It was an easy pick up and drop off.

CULLEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

Fast, professional, friendly service.

HECTOR R. 
Clasificación:
5.0

Honestly, nothing. It was a great and easy experience renting a truck from this location.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khouri N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOCELYN R. 
Clasificación:
2.0

Lack of power Steering made maneuvering difficult.

jonice G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gudrun K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

Great service! The owners are very friendly and helpful throughout the whole process. Received the best quote for using the equipment. Was able to check out and return the equipment in the most timely manner. I would highly recommend their services to friends and family.

KENNETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine M. 
Clasificación:
5.0

Copying the license instead of taking pictures might be more efficient, but i dont know how much that could mess with things.

MICHAELRILEY F. 
Clasificación:
5.0

Owners' were excellent. I recommend you work on your online check-in experience. Luckily, the owners were present to assist me in the process.

Jacob S. 
Clasificación:
5.0

Alicia and Tony are the greatest people, they offer every service you can think of to help you.

Felicia B. 
Clasificación:
5.0

maybe get updated software system too slow.

Timothy M. 
Clasificación:
4.0

Everything was great until the return check in using the app it didn't work properly. It couldn't find my location even though I was in the parking lot and my location was activated on my phone. This caused me to be charged a check in fee of $20.00. I tried calling the rental location but was bounced around by the automated system. This doesn't mean that I wouldn't rent there again but I was really disappointed in how ‘this transaction ended.

James B. 
Clasificación:
5.0

great service :)

Miguel Angel G. 
Clasificación:
5.0

Tony and his wife were extremely helpful. Location is perfect for me. Great job!

Eduardo R. 
Clasificación:
5.0

Good costume service

Livan A. 
Clasificación:
3.0

I felt like I was treated as if I didnt have a right to rent a uhaul van from this place. The attendant questioned my visa card and insinuated that is was prepaid I felt this was done due to the fact that I was black.

Nathaniel H. 
Clasificación:
5.0

The best costumer service and really professional

Livan A. 
Clasificación:
5.0

The folks there were very friendly and helpful! Thank you,!

Francis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Livan A. 
Clasificación:
5.0

This location was great and I have no constructive criticism. Thank you personal mini storage for your sincere help in making us feel comfortable with this part of the process.

Michael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

Alisha and Tony were very helpful explaining all my responsibilities, the features of the van and how to reach them with any questions. This was the best rental experience I've ever.

Ashley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

angel R. 
Clasificación:
5.0

Tony went out of his way to be helpful.

Robert R. 
No se han enviado comentarios para esta ubicación.

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