Customer Reviews for Personal Mini Storage Deland
(U-Haul Neighborhood Dealer)

629 reviews

1540 SR 15A   Deland, FL 32720
(S of Beresford)

(386) 736-1803

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(386) 736-1803

1540 SR 15A
Deland, FL 32720
(S of Beresford)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They did a great job I have no complaints or comments

Diamante Demps 
Rating:
5.0

You have wonderful employees there at that location, keep up the good work!!!

anora Sylapheth 
Rating:
5.0

My whole experience dealing with Keith and the team at Personal Mini Storage in DeLand, FL was top notch. They were friendly and helpful in getting me set up with a trailer for my move from Florida to Arizona. I highly recommend them.

Tracey Koerner 
Rating:
4.0

Customer did not leave a comment.

Andrew Ansley 
Rating:
5.0

Customer did not leave a comment.

Sharon bridges 
Rating:
5.0

Lisa and Keith are amazing. The know how to treat their Customers and I will not rent from nobody else. They treat you like a good friend. Lisa and Keith Rock!

Trish Long 
Rating:
5.0

Keith was very helpful with getting the proper trailer as well as hooking it up and providing drop off instructions. Top knotch service. The facility was much cleaner and organized than others I have been to as well.

Augustine Flaherty 
Rating:
5.0

Always have a great experience when renting from this location. Keith and Lisa very helpful and great to work with.

CHARISSE ELLIS 
Rating:
5.0

Everything was excellent. Equipment was in excellent shape and people were friendly. Was a pleasure and if need arises again will definately be back. Thank you

Marlene Iredale 
Rating:
5.0

Customer did not leave a comment.

Walter Staheli 
Rating:
5.0

Customer did not leave a comment.

DENNIS LEE 
Rating:
5.0

Everything was great! The only thing I can think of would have been if there was a little more space to hook up the trailer. ( there were other vehicles parked across in front of it which made it tricky to maneuver.

April Jones 
Rating:
5.0

Nothing! Lisa and Keith were wonderful! Very friendly and helpful.

Lisa Sessions 
Rating:
5.0

The location was a little confusing to drive into, however, the service was excellent. They had just the right trailer we wanted and were very helpful in hooking us up.

Gerald Daskam 
Rating:
5.0

When an elderly person ranch a U-Haul and can't get up in there to clean it and can't afford to have someone clean it give us a break please 70 years old and it was raining very bad

Gloria Mars 
Rating:
5.0

Keith was very helpful and friendly to work with!

MICHAEL DASKAM 
Rating:
5.0

Staff was fantastic and equipment worked well with no issues

guy braun 
Rating:
5.0

Customer did not leave a comment.

Ethan Williamson 
Rating:
5.0

Large centrally located site. Return was quick & friendly.

Julia reffel 
Rating:
5.0

From beginning to end, a GREAT experience! I interacted with 4 different employees, including the site manager Keith, during the rental and return process. They couldn't have been nicer or more helpful and accommodating. I would absolutely recommend and use this business again!

Jane Gomprecht 
Rating:
5.0

Customer did not leave a comment.

Harriet Kerr 
Rating:
5.0

So many positives. Excellent customer service and communication from the staff. I rented 3 different trailers over the course of a week and they were absolutely amazing!

Jennifer Cano 
Rating:
5.0

always a great service provided by them.

Emily Carrasquillo 
Rating:
5.0

Customer did not leave a comment.

CHARLES ZIRBEL 
Rating:
4.0

Quick to pick up and drop off

Anthony Kamenoff 
Rating:
5.0

Easy drop off

Darlene Tau 
Rating:
1.0

Terrible charged for services I didn’t even have

Guadalupe Lovera 
Rating:
5.0

Customer did not leave a comment.

Baron Billieu 
Rating:
5.0

Great Friendly staff!!!!

Randy Munoz 
Rating:
5.0

Customer did not leave a comment.

Daniel Diaz 
Rating:
5.0

Lisa and the manager were awesome to deal with and took all of the anxiety out of the renting experience starting with the 1st phone call. Excellent people who care about their customers. Thank you thank you thank you and I highly recommend one million percent!!!

Andrew Trapp 
Rating:
5.0

Customer did not leave a comment.

Justin Cabreja 
Rating:
5.0

Customer did not leave a comment.

Jonathan Dillahunt 
Rating:
5.0

Great service

Nicholas Quinones 
Rating:
5.0

Customer did not leave a comment.

Julia Bitler 
Rating:
5.0

Customer did not leave a comment.

Maria Baccinelli 
Rating:
5.0

Customer did not leave a comment.

Sharon Randall 
Rating:
5.0

I don't see anything they can improve. Excellent service nice people .I will come back again !

Mark Field 
Rating:
5.0

well done

raul rivera 
Rating:
5.0

Customer did not leave a comment.

Robert Perkins 
Rating:
5.0

Best experience I had. Keith was awesome!!

Tim Jansen 
Rating:
5.0

Customer did not leave a comment.

Marsha McCoy 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Staley 
Rating:
5.0

The U-Haul website is awful! It needs to be revamped to be easier to make a reservation.

Nancy Russell 
Rating:
5.0

As is perfect,

will rosa 
Rating:
3.0

I returned the truck 90 minutes later, I went 25 mile and put 2 gallons in the truck. I received a bill from uhaul for extra gas rgey out in. I took a picture of the dashboard showing it was not at the F line when I got it. The picture I took when I returned oit did not come out clear. I called the mini storage place I rented from and she said to email the pictures. I was not able to do that from my phone. Very unfortunate that I paid 81.00 for 90 minutes and 25 miles to help a friend get a free bed.

Marjorie Green 
Rating:
5.0

I was a little skeptical in the beginning, but all of the assistance and help felt warm and sincere. Thank you Deland.

Jonathan Saunders 
Rating:
5.0

I received excellent Customer service from beginning to end. The Clerk was very helpful and the set up online was extremely easy. Thank you.

Lashonda Jackson 
Rating:
5.0

Customer did not leave a comment.

Raymond Satchell 
Rating:
4.0

Customer did not leave a comment.

Anthony Kamenoff 
Rating:
5.0

Customer did not leave a comment.

Vito Cataldo 
Rating:
5.0

Customer did not leave a comment.

Earl Cole 
Rating:
4.0

Customer did not leave a comment.

thomas leach 
Rating:
5.0

Customer did not leave a comment.

Marc Larabel 
Rating:
5.0

Customer did not leave a comment.

Gloria Thomas 
Rating:
4.0

Customer did not leave a comment.

James Hayward 
Rating:
5.0

Great service good communication

Jose antonio Orjuela 
Rating:
3.0

I reserved a trailer about 3 weeks ago but did not find out until a few days before pickup that the equipment may not be available. We had to have this size! No options for us. We ended up driving over 30 min away to get and return the trailer. Why can't equipment be moved to a specified dealer for pu? The closer dealer tried to find a trailer for us but no luck. Uhaul corporate was useless and absolutely no help. This was very stressful and an unpleasant experience.

Matthew Weber 
Rating:
5.0

The guys working on the day we rented Aug 18 were awesome very helpful!

Robert Bernheim 
Rating:
4.0

Customer did not leave a comment.

Anthony Kamenoff 
Rating:
5.0

Customer did not leave a comment.

Rand Nichols 
Rating:
5.0

Customer did not leave a comment.

LOUIS PATRICK 
Rating:
5.0

Customer did not leave a comment.

Maria Servigna 
Rating:
5.0

Great team and management. Very helpful.

RONALD SKIPPER 
Rating:
5.0

Excellent customer service. I rented a pick-up and an Auto Transport trailer for the day and they had them hooked up and ready to go when I arrived. I went over my predicted mileage and expected a large extra amount in the bill, but they changed the agreement to a different deal with greater mileage included that saved me $22 automatically. Will definitely be using them again.

Thomas Logan 
Rating:
5.0

The guy was so helpful.

Carl Ciccarello 
Rating:
5.0

Customer did not leave a comment.

Antonio Rivera 
Rating:
4.0

Customer did not leave a comment.

VINCENT WOOLSEY 
Rating:
5.0

Customer did not leave a comment.

Jemillie Alvarado 
Rating:
5.0

Customer did not leave a comment.

Mark Christian 
Rating:
5.0

Very personal and attentive to customer!

John Schiano 
Rating:
5.0

I couldn't think of anything to improve on! This was by far the greatest business experience I've had with getting a storage unit and truck rental. Lisa and Keith were absolutely amazing. Ice cold water for my son and I on top of helping out with a dolly so I could move my belongings a bit easier. Thanks a million! Would recommend to anyone! 1540 sr 15A Alt deland fl

ANDRE TAIT 
Rating:
5.0

So friendly and helpful.

MICHELLE OSTERMANN 
Rating:
5.0

Customer did not leave a comment.

Frank Tribone 
Rating:
5.0

Customer did not leave a comment.

Stephen Kaluza 
Rating:
5.0

The staff at this location are above top notch!! They go the extra mile for you!

CHRIS ROBERTS 
Rating:
5.0

You’re perfect as is! I have a storage unit here also and the facility is top notch!

Vanessa Morrison 
Rating:
5.0

Customer did not leave a comment.

Ellen Poole 
Rating:
5.0

Customer did not leave a comment.

chris hannah 
Rating:
5.0

Exceptional customer service, thank you.

william bown 
Rating:
5.0

No issues. Easy all around.

STEVEN HOLLOWAY 
Rating:
5.0

Awesome!!!

Stephen Urban 
Rating:
5.0

Quick in and out processing. Lisa and Keith were very friendly and prompt. Helped with hook up and clearly explained details. Will use this location again.

JAMES CLEARY 
Rating:
5.0

Customer did not leave a comment.

Peter Marshall 
Rating:
5.0

Customer did not leave a comment.

Milton Nebblett 
Rating:
5.0

Customer did not leave a comment.

susana frederick 
Rating:
5.0

Customer did not leave a comment.

Ruth Ann Wry 
Rating:
4.0

Customer did not leave a comment.

John De Silveira 
Rating:
5.0

Customer did not leave a comment.

WILL BIGLER 
Rating:
4.0

Ac not cooling. The staff is always friendly and helpful. This is my second time renting from them.

Daniel Gomez 
Rating:
5.0

Customer did not leave a comment.

Brittany Reed 
Rating:
1.0

Charged my insurance for an incident that did absolutely no damage to the vehicle, will never rent from this location again!

Brad Miller 
Rating:
3.0

The truck I was given had to much play in the steering and I drove slow because it wasn't shifting well to keep the rpm's in the green to keep the gas from burning fast.

Maybeline Rosado 
Rating:
5.0

Customer did not leave a comment.

LISA EDDY 
Rating:
5.0

Nice people.

John Seymour 
Rating:
5.0

Customer did not leave a comment.

Timothy Brownfield 
Rating:
5.0

Customer did not leave a comment.

Hector Aviles 
Rating:
5.0

The managers at this facility were extremely friendly, quick and helpful. Very easy rental and made my day so much better with zero hassle

Claudia Russell 
Rating:
5.0

Good job super easy in and out Thanks guys!!!!

gordon linn 
Rating:
5.0

Customer did not leave a comment.

Shelley Harty 
No reviews have been submitted for this location.

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