A++++
ANGEL R
Customer Reviews for Personal Mini Storage Deland
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Another great experience
JAMES DWindows needed to be cleaned, inside and out. No washer fluid. Smell bad from smoking. Other then that, I will always rent from here, thay are very nice and I have never had any surprises!
Robert WAgent did a great job getting the trailer contract completed.
ROBERT SI had no problems with the trailer I rented or pickup and return. It was clean but if you want to improve your equipment stripe or repaint it.
DANIEL BGreat job
RONALD HThe ease of the booking and smooth process.
LUIS PThe manager Keith was very helpful and professional and helped me throughout the process.
William DThe lady was so nice and very efficient
Timothy HGreat staff and equipment!
Blake SNothing, the staff was great, very friendly, helpful & engaging which made conversation great and kept me laughing. I came off night shift and picked up truck so the entertainment was great and much needed. Truck was clean and had no issues at all with anything. Only needed truck for like an hour (19 miles only) and dropped it off with no issues. Short time later I received email stating how much was charged and thatw as it. Great job to all at this location, keep up the great work. Thank you again Laura
Laura SI rented a U-Haul last week in Winter Park for a move to Lake Helen and it cost me less than $100 to have it overnight. I rented this one to move a swing set we bought for my daughter and it cost me over $250 for 6 hours!
Kris MHire more of the same type of employees very helpful
Peter Tvery smooth experience, very king gentleman
Anne FServicio al cliente de excelencia. Friendly and knowledgeable. Made process easy.
Jacob HGood job!
Enrique CThe overhead door latch got caught up, on the ceiling. Became a very uncomfortable event, as it took some skin off the back of my hands to reach between the door and ceiling and jiggle the latch open, so it could be drawn down. My first negative experience with Uhaul in forty plus hauls. The enclosed 5 x 8 trailer needs a maintenance check.
Conrad CNada
Lewis BMy first thought says it All
alex hMaybe viewing the U-Haul together with the customer before he/she drives off.
Jude VThe truck didn't drive to good
Ladona BVery friendly and helpful staff was great in hitching trailer
Steve fI have not had a bad experience dealing with UHaul. Every time I have used a U-Haul the staff was welcoming, respectful and helpful
Barry MThe truck could have been a bit cleaner, but it wasn't terrible. I didn't like the bag of moving blankets and the utility dolly being in the way, taking up space. I didn't request them. I didn't want them in the truck. They were in the way. And if I were to have broken the green tag to move them out of the way, then I would have been charged for using them. I don't like shady business practices like that. It's unethical in my opinion.
Matthew LGreat people very helpful.
RICK FJamie was excellent. She explained everything thoroughly, was very friendly and even hooked us up in the rain. She is definitely an asset to your company.
John WGood people. Efficient, attentive service. Very nice vehicle. Very satisfied totally.
nick mI have to disappoint you guys, but there is no opportunity to improve for you. Service was excellent.!
Elena LGreat folks to deal with at this location.
robert bN/C
Archie BYou had what I needed when I needed it, thanks!
Ralph CThe customer service was outstanding, and the trailer that I borrowed I had no problems with
Nancy DJamie was very helpful and pleasant
John SNot a thing these guys are the best!
Joy SI was provided with great service.
Pedro AThey did a great job I have no complaints or comments
Diamante DYou have wonderful employees there at that location, keep up the good work!!!
anora SMy whole experience dealing with Keith and the team at Personal Mini Storage in DeLand, FL was top notch. They were friendly and helpful in getting me set up with a trailer for my move from Florida to Arizona. I highly recommend them.
Tracey KLisa and Keith are amazing. The know how to treat their Customers and I will not rent from nobody else. They treat you like a good friend. Lisa and Keith Rock!
Trish LKeith was very helpful with getting the proper trailer as well as hooking it up and providing drop off instructions. Top knotch service. The facility was much cleaner and organized than others I have been to as well.
Augustine FAlways have a great experience when renting from this location. Keith and Lisa very helpful and great to work with.
CHARISSE EEverything was excellent. Equipment was in excellent shape and people were friendly. Was a pleasure and if need arises again will definately be back. Gracias
Marlene IEverything was great! The only thing I can think of would have been if there was a little more space to hook up the trailer. ( there were other vehicles parked across in front of it which made it tricky to maneuver.
April JNothing! Lisa and Keith were wonderful! Very friendly and helpful.
Lisa SThe location was a little confusing to drive into, however, the service was excellent. They had just the right trailer we wanted and were very helpful in hooking us up.
Gerald DWhen an elderly person ranch a U-Haul and can't get up in there to clean it and can't afford to have someone clean it give us a break please 70 years old and it was raining very bad
Gloria MKeith was very helpful and friendly to work with!
MICHAEL DStaff was fantastic and equipment worked well with no issues
guy bLarge centrally located site. Return was quick & friendly.
Julia rFrom beginning to end, a GREAT experience! I interacted with 4 different employees, including the site manager Keith, during the rental and return process. They couldn't have been nicer or more helpful and accommodating. I would absolutely recommend and use this business again!
Jane GSo many positives. Excellent customer service and communication from the staff. I rented 3 different trailers over the course of a week and they were absolutely amazing!
Jennifer Calways a great service provided by them.
Emily CQuick to pick up and drop off
Anthony KEasy drop off
Darlene TTerrible charged for services I didn’t even have
Guadalupe LGreat Friendly staff!!!!
Randy MLisa and the manager were awesome to deal with and took all of the anxiety out of the renting experience starting with the 1st phone call. Excellent people who care about their customers. Thank you thank you thank you and I highly recommend one million percent!!!
Andrew TGreat service
Nicholas QI don't see anything they can improve. Excellent service nice people .I will come back again !
Mark Fwell done
raul r