Customer Reviews for Personal Mini Storage Apshawa
(U-Haul Neighborhood Dealer)

263 reviews

18286 E Apshawa Rd   Minneola, FL 34715

(352) 404-4494

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 404-4494

18286 E Apshawa Rd
Minneola, FL 34715

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

dennis Z. 
Rating:
5.0

Rented the motorcycle trailer a couple of times and your employees have always demonstrated excellent customer service Thanks

Ronald F. 
Rating:
5.0

Customer did not leave a comment.

Ernest T. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Sharon the manager has exceptional customer service skills. Always very informative and knowledgeable. She makes every visit easy and seamless.

DAVID H. 
Rating:
5.0

Excelent service.

Orlando H. 
Rating:
5.0

Customer did not leave a comment.

scott J. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Not a thing and Sharon is superb!

Kim S. 
Rating:
5.0

Customer did not leave a comment.

howard B. 
Rating:
5.0

Sharon is excellent in her work!

Charles B. 
Rating:
5.0

No need to improve !!! Mrs. Sharon is Awesome !!!

MALCOLM B. 
Rating:
5.0

Customer did not leave a comment.

Danny A. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
5.0

Excellent customer service. 100% in customer services

Jose C. 
Rating:
2.0

Never checked in my truck. When I went to pick up another truck on another day it caused problems because my previous truck was never checked in.

Omar J. 
Rating:
5.0

Customer did not leave a comment.

JOAN A. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

THIS LOCATION REP SARON IS SO KIND & GIVEN BEST CUTOMER SERVICE

SURENDRA G. 
Rating:
5.0

You guys are Awesome and thank you for your service !!!

MALCOLM B. 
Rating:
5.0

Customer did not leave a comment.

JACQUELYN E. 
Rating:
5.0

Customer did not leave a comment.

FELIX C. 
Rating:
5.0

Fast and easy.

Ramses L. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Customer did not leave a comment.

ROLANDO P. 
Rating:
5.0

This was the best U-Haul experience I have ever had!!!!! I was greeted with a smile. The process was very efficient!!

Joseph L. 
Rating:
4.0

nice costumer service

Rolando D. 
Rating:
5.0

Great service

Darren T. 
Rating:
5.0

Picked up the trailer the evening before the scheduled job so we can start by 6:30 AM. While driving to fetch materials on a 40 MPH single lane road (one on each direction), the trailer came off the hitch. Thankfully, was able to control the vehicle in the lane and park it off the road without hitting upcoming traffic or apparent damage to my truck. Apparently, the trainee failed press down the level while tightening the knob (I have seen that before). Please add this step to the training book as this could have played out with devastating results. Also, I was charged more than quoted. Why? Cheers!

Victor O. 
Rating:
5.0

Super friendly and helpful staff.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Sharone is amazing. Very helpful and most importantly understanding on the many changes to our closing dates and accommodations were made without any hesitation. Used this location several times and still love it.

Christina M. 
Rating:
5.0

nothing the people here were great to work with.

John P. 
Rating:
5.0

Awesome customer service. Great nice equipment

Mary V. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
3.0

Uhaul should send a copy of the receipt because the charges do not add up!

Megan C. 
Rating:
4.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Nothing was wrong at drop off location

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

Steven T C. 
Rating:
5.0

Sharon and Personal Mini Storage is THE BEST place to work with in Storage AND U Haul rental! Period!

KENNETH Z. 
Rating:
5.0

Office staff was awesome

Kenneth B. 
Rating:
5.0

Amazing service and the truck rental was easy as well as the return process.

Maritza P. 
Rating:
5.0

The lady who helped me was so kind! She did an amazing job.

MOSES B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

Very helpful and professional. We also got a storage unit at the same location.

IVAN Q. 
Rating:
5.0

Only location to use

Marco N. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Keep up the good work! Sharon was very helpful and friendly in helping book my rental truck, & making sure I had everything I needed for moving my mother's furniture. Thank you!

Laura R. 
Rating:
3.0

Customer did not leave a comment.

Kris G. 
Rating:
5.0

Great! Smooth rental process and great equipment.

BRYAN D. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

salvatore S. 
Rating:
5.0

Customer service was excellent 👌

Marc W. 
Rating:
5.0

Customer did not leave a comment.

stephen M. 
Rating:
5.0

Customer did not leave a comment.

Sharon Y. 
Rating:
5.0

The girls are the best

Marco N. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Kathryn A. 
Rating:
5.0

Only place to go

Marco N. 
Rating:
5.0

Customer did not leave a comment.

Marcel P. 
Rating:
5.0

Great customer service!

William J. 
Rating:
5.0

Good overall experience.

Richard C. 
Rating:
5.0

Everything was great!

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

The inside of the truck was not wiped down, and garbage was left behind and somebody even left a dirty mask in there. Coffee/soda spills all over. We had to Clorox down the whole inside and throw out all the garbage left behind and then Lysol spray the inside.

Gina S. 
Rating:
5.0

Customer did not leave a comment.

Jayson H. 
Rating:
4.0

Customer did not leave a comment.

DELYNX D. 
Rating:
5.0

Sharon is an amazing woman! Very kind, helpful, and accommodating. She is on top of everything for me. Best customer service in the area. I'm a very happy customer. Thank you.

Jenni B. 
Rating:
5.0

Love this place

PRAGNESH P. 
Rating:
5.0

Nothing

John A. 
Rating:
5.0

Great service. Ty

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

My main location

Marco N. 
Rating:
5.0

Only girls to rent from

Marco N. 
Rating:
5.0

Customer did not leave a comment.

willaim O. 
Rating:
5.0

Customer did not leave a comment.

charles D. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
3.0

Customer did not leave a comment.

Kevin D. 
Rating:
5.0

Sharon was top notch. Everything just as promised.

Jay C. 
Rating:
5.0

Customer did not leave a comment.

douglas T. 
Rating:
5.0

Girls r only ones to go to

Marco N. 
Rating:
5.0

Customer did not leave a comment.

DAVID O. 
Rating:
5.0

They were kind and helpful. Corrected my mistakes pleasantly. I've used this site twice before. They're always nice!

Lynette B. 
Rating:
5.0

Customer did not leave a comment.

Maureen P. 
Rating:
5.0

Everything was perfect

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

Carmelo L. 
Rating:
5.0

Customer did not leave a comment.

SHARON P. 
Rating:
5.0

Only girls I go to

Marco N. 
Rating:
5.0

They were closed when I returned, but I have interacted with the staff previously and they are great!!!

Ryan M. 
Rating:
5.0

Very efficient and quick service.

Roger M. 
Rating:
5.0

Great ladies!!!!

Marco N. 
Rating:
5.0

No comments it was excellent

Michael G. 
Rating:
5.0

Absolutely nothing.

BRIAN W. 
Rating:
5.0

Always use these ladies !!!!! Best U-Haul

Marco N. 
Rating:
5.0

Everything was great, I have no complaints.

ERIKA H. 
Rating:
5.0

I rent a truck every week for out Food drive and they are always ready to help and with a smile. I have other locations closer to me but I got to that one because their Great service.

Jorge M. 
Rating:
5.0

Customer did not leave a comment.

SCHIRRA M. 
No reviews have been submitted for this location.

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