Customer Reviews for Persico Hardware inc
(U-Haul Neighborhood Dealer)

226 reviews

99 Main St   Ravena, NY 12143

(518) 756-7320

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed-Thur: 8 am–6 pm
  • Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 9 am–2 pm

Services at this Location:

Contact Us

(518) 756-7320

99 Main St
Ravena, NY 12143

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed-Thur: 8 am–6 pm
  • Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 9 am–2 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

My second time returning to this location. Excellent service!

ALICE HOWARTH 
Rating:
4.0

Customer did not leave a comment.

Loralee Myers 
Rating:
5.0

A bad start to this experience due to poor planning, was made fine again with my customer service. Thank you and highly recommend

Robert Coadney 
Rating:
5.0

Great service. My truck had a blown fuse that they helped troubleshoot to get the trailer lights working. Got me a new fuse and wouldn’t except a tip. Outstanding service!!!!

ROBERT DECANDEA 
Rating:
5.0

Customer did not leave a comment.

JOE EISSING 
Rating:
3.0

I returned the trailer 1hour late. It was due in at 830pm. I returned it at 930pm and they charged be $20.00. It was returned after hours so the shop wasn't open so I couldn't speak to anyone to let them know. TBH I am not sure how they knew it was late unless they watched video. So is charging someone for another day just the way they do business. Will not rent from them again.

Gregory Carpenter 
Rating:
5.0

Customer did not leave a comment.

Meghan Mahar 
Rating:
3.0

Customer did not leave a comment.

Jennifer Astrella 
Rating:
5.0

this was my 2nd option... Albany NY I reserved a 5x8 trailer ONE month in advance. The day I drove to pick it up I as told oh we do NOT have your trailer. First of all never received a CALL or text...I saw 3 on the lot and was told oh you cannot use these only but One way!!!! No one cared. I called Slingerlands NY and no reply..... Finally Persico Hardware in Ravena NY the BEST. No problems and they DO care!!! Avoid Slingerlands and Albany NY

JIM Benn 
Rating:
1.0

Overall uhaul was awful not just this location but the company as whole. I had a simple reservation of picking up a trailer in NY and dropping if off in WV. I needed the trailer for 6 days which became an issue right away being as your website only lets you schedule for 4 days. I called and spoke with a repreaenative and set up the reaervation. After picking up the trailer i received a text to check the plate number and sure enough the plate did not match. I had to call my pick up location and was told that they accidentally picked the wrong trailer bit it wasnt an issue. After this i was assured my reservation was still good. 2 days later i began recieving texts that the trailer was due back but i still had 4 days left on the reservation. I called customer support and spoke with a lady with screaming kids in the background. She said that their was a mistake on your end but it was straightened out. The next day i got text saying. Upon dropping the trailer off i was told that my trailer was suppose to be dropped off in NY not WV. Luckiky they accepted anyway but i dont know how you guys screwed this reservation up so bady. God awful company to work with

Douglas Tyers 
Rating:
5.0

Customer did not leave a comment.

Danielle Conlan 
Rating:
5.0

Persico hardware has unmatched customer service and treatment!!!

Anthony Tracey 
Rating:
5.0

Customer did not leave a comment.

Nicole Scaringe  
Rating:
3.0

Customer did not leave a comment.

THOMAS MURPHY 
Rating:
5.0

Great service

Jacqueline Wilkie 
Rating:
5.0

Customer did not leave a comment.

Robert Keegan 
Rating:
5.0

Customer did not leave a comment.

Kes Stefanik 
Rating:
5.0

Customer did not leave a comment.

Stephen Hunt 
Rating:
3.0

Truck was dirty in the cab. Rear end drive train was whining around 35 mph and the steering felt clunky and loose.

Thomas Bova 
Rating:
3.0

The truck had NO HEAT

Michelle Hagen 
Rating:
5.0

Customer did not leave a comment.

MARIE WERNICKI 
Rating:
5.0

Pick up and drop off was very easy and everyone I encountered was very helpful and friendly. I have used this site before and would definitely use them again. Highly recommend them!

EILEEN MARRIOTT 
Rating:
3.0

Customer did not leave a comment.

John Sibiga 
Rating:
5.0

Possibly mount a small broom next to the bracket that the handcart is mounted in. With how hectic a move can be, trying to find a broom to sweep out the truck is just another headache

TYLER SEALERS 
Rating:
3.0

Have the gas tank on Full. It costed me almost another $100 just to fill it up & I know we are supposed to return it with a full tank, but since the last customer didn't, I had to fill it up.

Chrysta Brooks 
Rating:
5.0

Customer did not leave a comment.

Joel Rauf 
Rating:
5.0

Customer did not leave a comment.

Bonnie Keyer 
Rating:
5.0

Customer did not leave a comment.

James buono 
Rating:
1.0

The lift/jack for the auto transport was stuck. We had to take it to a different uhaul location to get it fixed.

Amelia Ibarra 
Rating:
5.0

Customer did not leave a comment.

Alexis Silvano 
Rating:
3.0

Giving better deals to customers I rent a lot from you

MARKT OCONNOR 
Rating:
5.0

Customer did not leave a comment.

Michelle Stefanik 
Rating:
5.0

Customer did not leave a comment.

Deborah hayes 
Rating:
5.0

Customer did not leave a comment.

Melanie Travis 
Rating:
5.0

Customer did not leave a comment.

Joe Cinque 
Rating:
5.0

Easy and friendly service in an age of the complete opposite.

James Weidel 
Rating:
5.0

Customer did not leave a comment.

Raymond Hamlin 
Rating:
5.0

Customer did not leave a comment.

CHRISTIANALEXAND PAIGO 
Rating:
5.0

Customer did not leave a comment.

Cody Dykemen 
Rating:
3.0

To far to travel to.

Francisco Rivera 
Rating:
5.0

Everything went fine

Michael Rosato 
Rating:
5.0

Customer did not leave a comment.

Tami Dubey 
Rating:
5.0

Customer did not leave a comment.

Michele Thursz 
Rating:
5.0

Transmission could use some maintenance but other than that it was great. Joe and Guy are very accommodating.

MICHELLE WAGNER 
Rating:
5.0

Very nice people that took care of me.

Karen Hogan 
Rating:
5.0

After returning the truck it was difficult to navigate the website for the return.

deborah hillman 
Rating:
5.0

Everything was excellent and straightforward. Thank you!

Christian Dechert 
Rating:
5.0

Customer did not leave a comment.

Michele Wright 
Rating:
5.0

Excellent customer service

ROBERT LANDRY 
Rating:
4.0

Customer did not leave a comment.

Andrew Brick 
Rating:
1.0

make sure reserved trailer was at location

Silas Adams 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cooke 
Rating:
5.0

Customer did not leave a comment.

Diana Koch 
Rating:
4.0

Customer did not leave a comment.

Vincent Esposito 
Rating:
5.0

thanks everything

keith wood 
Rating:
5.0

Customer did not leave a comment.

SANDRA BERNARD 
Rating:
5.0

Always very helpful.

Ursula Millett 
Rating:
5.0

Customer did not leave a comment.

Deborah Hopkins 
Rating:
5.0

Thank you

Paul Giordano 
Rating:
5.0

Customer did not leave a comment.

Kevin Francis 
Rating:
1.0

For some unexplainable reason it took 5 days for the money to come out of my account after it said it already cleared bouncing my account 311 dollars kind of fucked up and won't use uhall ever again.

SATCEY HINGLE 
Rating:
4.0

young man was,courteous,fast,knowledgeable,accurate ,explained eyerything. He was nice to do business with.

kevin lauster 
Rating:
5.0

It’s nice that we have a uhaul in our town. It’s so convenient

Ursula Millett 
Rating:
5.0

Customer did not leave a comment.

Kate Wargula 
Rating:
5.0

Customer did not leave a comment.

Anthony Tracey 
Rating:
5.0

Customer did not leave a comment.

SABASTIAN WITBECK 
Rating:
5.0

I couldn't see anything that needed improvement all went well!

KATHY LEWIS 
Rating:
5.0

Customer did not leave a comment.

Tonya Ramsey 
Rating:
5.0

Customer did not leave a comment.

Robert Smith 
Rating:
3.0

Customer did not leave a comment.

Erika Armlin-Sorgen 
Rating:
5.0

Friendly person at Persico.,quick in and out. Easy return

Ursula Millett 
Rating:
3.0

Customer did not leave a comment.

Kevin Kupiec 
Rating:
5.0

Customer did not leave a comment.

Ann Resnick 
Rating:
5.0

Customer did not leave a comment.

Natasha Vaughn 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MEIER 
Rating:
4.0

Customer did not leave a comment.

Julie Ramos 
Rating:
5.0

Glad someone figured out br cheap round trip THANK YOU SO MUCH Liz

Elizabeth Kenneally 
Rating:
5.0

Uhaul made it easy

joan mckeon 
Rating:
3.0

Returned auto transport trailer at drop off after hours

John Tunney 
Rating:
5.0

Dude was helpful and efficient.

AMY BRIAMONTE 
Rating:
4.0

Would have liked to know how to adjust the mirrors (even the manual wasn't clear about this, and when we manually tried to adjust them, they only slid into one other spot vs being able to adjust specifically to my vision level. Also wish we could have securely LOCKED the back of the truck so that strangers couldn't unlock it.

Linda Natale 
Rating:
5.0

Customer did not leave a comment.

Marc Yanni 
Rating:
4.0

Could you get a pickup for this location?

Scott Maloney 
Rating:
5.0

Nothing! Renting your truck at Persico’s went quick in and out, they were friendly and efficient, I will definitely recommend and use them again

KATHY PORTERFIELD 
Rating:
5.0

Customer did not leave a comment.

Janet Mills 
Rating:
3.0

Fix the online reservation process! They got the pickup time screwed up.

Melissa Roe 
Rating:
5.0

Excellent, convenient location. Easy to reserve. Guy was efficient and everything was ready as promised. Couldn't be better. We have used this location before and would definitely again.

jane wilsey 
Rating:
5.0

Customer did not leave a comment.

WARREN RAMBERT 
Rating:
5.0

Brand new vehicle. Pleasant staff

Richard Rosenberg 
Rating:
5.0

Just keep doing what you're doing, great job

Darryl Washington 
Rating:
5.0

Completely satisfied, great customer service! Thank you, helped ease the stress of moving.

rose thorn 
Rating:
4.0

Customer did not leave a comment.

Robert Eppig 
Rating:
4.0

They were helpful except we told them, that we told the pickup place we didn't need the extra insurance and were unfairly charged anyhow, and he said we would have had to call within the 1st 15 minutes of renting to have that removed, but that didn't happen because we didn't look at the receipt at the moment of rental

Patty LaFave 
Rating:
5.0

Customer did not leave a comment.

Melissa Larkin 
Rating:
1.0

The fuel level they said it was at was at when we picked the truck up was false. Because of this, I ended up getting a gas fine due to their carelessness. Such a shame. I will not be recommending this place to anyone.

leah siciliano 
Rating:
3.0

Customer did not leave a comment.

Marlin Henry 
Rating:
5.0

Customer did not leave a comment.

SANDRA BERNARD 
Rating:
1.0

When I rented my truck the gas gauge was not correct on the paperwork the back of the truck had garbage in it the roof to the back of the truck where my belongings were was leaking all over in different spots it ruined my $1,000 mattress it ruined my bedroom set I now have water damage on the legs as well as spots all over the tops of my dresser chest of drawers nightstands and my vanity as well as my living room set that is only a year old that now has water damage because it is suede then after I got everything on the truck and we started to drive the transmission did not want to shift into fourth and fifth gear this was the worst experience I have ever had with U-Haul and I have rented many trucks and helped my family my friends as well as my in-laws lent and load trucks to move I have never had a problem before this last time U-Haul has always been good to me but their customer service and quality of equipment has declined rapidly

SYLVIA MARROTT 
Rating:
5.0

Customer did not leave a comment.

Raymond Donovan 
Rating:
5.0

Customer did not leave a comment.

charles hommel 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top