Customer Reviews for Permaclean LLC
(Distribuidor de U-Haul del vecindario)

404 comentarios

48 Anderson Ave   New Milford, CT 06776

(860) 799-4043

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 12 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(860) 799-4043

48 Anderson Ave
New Milford, CT 06776

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 12 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Jean-Paul M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

Can't improve anything! Paul is top notch, professional, everything was clean during this pandemic. Highly recommend to all!!

adrien T. 
Clasificación:
5.0

Can't improve anything! Paul is top notch, professional, everything was clean during this pandemic. Highly recommend to all!!

adrien T. 
Clasificación:
3.0

Lug nuts not tight, I pointed this out to person assisting me. Trailer was clean

Alexander R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Farooq A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankie G. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

The app isn't working so we couldn't complete the return and we called to ask for assistance then we were put on hold for 50 mins

jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bear V. 
Clasificación:
5.0

Advice on getting truck routes to NYC.

edward D. 
Clasificación:
5.0

El cliente no dejó un comentario.

cory L. 
Clasificación:
5.0

Great experience as always!

VICTORIA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

The process was quick, the staff was knowlegable, thank you.

JOHNIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
4.0

The location is a Hertz rental that also has UHaul. Their hours are odd, so any drop off after noon needs to be done in a key drop box. I didnt know that, but they were very nice and called me the next day to confirm the drop off was all set.

Nathan G. 
Clasificación:
5.0

Excellent experience as always

Victoria Z. 
Clasificación:
5.0

Truck was like brand new. Owners were awesome.

Ryan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Boyd H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon R. 
Clasificación:
5.0

Everything was fine with my customer experience.

rhuartur H. 
Clasificación:
5.0

Better radios

Neil S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ted Y. 
Clasificación:
4.0

We just dropped keys in slot after hours

Art S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonea B. 
Clasificación:
3.0

I ordered/paid for a set of furniture pads but they weren't with the truck when I picked it up and there was nobody on-site to ask.

Cyrus T. 
Clasificación:
4.0

Mobile site was down when I dropped off the van and your records showed an incorrect amount of fuel when I picked up the van

Simon M. 
Clasificación:
5.0

Paul was very helpful and overall a great guy!

SUSANA S. 
Clasificación:
2.0

Though the location is great and easy for mobile pickup and drop off, the equipment this time was not so great. The cargo area had many leaks on the roof and many of my stuff including furniture got soaking wet due to the rain. I've been renting U-Haul for several years and have never got an equipment in such condition.

Fernando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
4.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

Checking out was a pain. All the photos !!! And the location when the ATT signal is poor there

ERIN K. 
Clasificación:
5.0

Only negative was the truck only had a quarter of a tank of fuel when we picked it up.

Debra H. 
Clasificación:
5.0

We used the trailer to pick up some wood from Home Depot, it was clean and workout out perfectly. ¡Gracias!

CHELSEA B. 
Clasificación:
1.0

truck was barely safe - missing parts and terrible.

MARCA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

lorenzo R. 
Clasificación:
3.0

Woman that I signed the paperwork with and obtained the key from was very welcoming and kind. Parking lot was clean and easy to exit from.

JOSEPH A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Everything perfect!

David O. 
Clasificación:
4.0

Too far away from my home. Completely unacceptable assistance from scheduler and very unprofessional.

Bruce L. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH A. 
Clasificación:
3.0

It is difficult to rate the drop off location as it was closed. That said, the parking lot was very easy to navigate. The only challenge that I had is the mobile app connectivity was difficult there (not sure if it was my mobile phone or the location so I was unable to finish the drop off procedure there and had to send an email to the location.

Christopher B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly C. 
Clasificación:
5.0

The people were very helpful and easy to deal with

FREDERICK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

joe W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamia S. 
Clasificación:
4.0

There were smoked cigarettes in the ashtray. Vehicle smelled of smoke. Viper blade was Partially torn off. Vehicle took a long time to finally turn over and start each time.

DANIEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard L. 
Clasificación:
5.0

Efficient, friendly and helpful service. Thanks!

David R. 
Clasificación:
4.0

Agent was professional and friendly. No comments on improving.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles O. 
Clasificación:
3.0

El cliente no dejó un comentario.

maria P. 
Clasificación:
3.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

Tell me when I'm signing the forms that I'll have to take a picture of the vehicle when dropping off - or be charged extra. The guy didn't mention it and although it might have been in the paperwork fine print, he should have said something. Although I did receive a text, it was too late by the time I got it to go back and take a photo. I have rented U-hauls in the past, and thought the procedure would be the same. Guess not though. I am guessing the agent might NOT mentioned this on purpose, since it basically means that you get double what's charged for the truck when you charge the $20 “convenience” fee if a photo isn't taken.

Kim F. 
Clasificación:
5.0

Ok!!!

RAYMOND F. 
Clasificación:
5.0

I was so impressed by the rent by phone process. It was so seamless and easy to use - I was in a pinch and was able to rent/pick up in 15 minutes. I found it much easier than any in person experience I've had with U-Haul (not that they've been bad!). It is a great product and I will certainly be letting my friends know!

Camille M. 
Clasificación:
5.0

Easy and safe transaction. Very nice folks. I have rented many times before, and will continue to do so. Thanks again.

karl F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joy P. 
Clasificación:
3.0

The instructions were overall pretty helpful. The one for locating the ID number on the side of the truck was a tad confusing. It said “bottom left side of truck” which could mean different things depending on which way you're facing the truck. I happened to be behind the truck, which made the instructions wrong. They were meant for if you're facing the front of the truck. No big deal. Minor improvement. :) thank you for the ease of use!

Micha P. 
Clasificación:
5.0

The set up was nice. The gentleman even went out of his way to put aside something aside I left in the truck. Great service.

theodore W. 
Clasificación:
2.0

Not a good location and no help. The pickup process was way too long.

Don M. 
Clasificación:
5.0

Everything was great and Ready Thank you !

ROLANDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
5.0

N/A Very Good Job Thanks!

ROLANDO R. 
Clasificación:
3.0

U-Haul overpriced their customers doing this crisis with Covid-19 is crazy.

Aline L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Albert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

EASY GREAT EXPERIENCE

chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ferris G. 
Clasificación:
3.0

The person at the desk was not friendly and it was very hard to tell I was in the right area for drop off.

Janette C. 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine M. 
Clasificación:
5.0

The truck I rented leaked and we had pouring rain and it got all over my belongings and antiques that I was bringing home, I'm not happy the truck that I was getting the last couple of times sat there the whole weekend and I don't understand why they gave me the worst truck ever

Dean U. 
Clasificación:
5.0

It was a fantastic experience. The man helping us was so nice and it was a wonderful experience. We will be using them again. ¡Gracias!

Steven R. 
Clasificación:
5.0

I have been renting trucks for my move to Connecticut, and I have been getting the same truck it's brand new it's clean and it's very easy to do the online registration and pick up and return, I would recommend this U-Haul dealer very highly to any friends and family that need to get trucks from them, Dean

Dean U. 
Clasificación:
1.0

Make sure there isn't garbage or belongings from previous persons in rental.

amenda R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary B. 
Clasificación:
5.0

Very good customer service and helpful information given in renting the truck. They were very informative and it was an easy return. People were very nice to deal with especially the lady on Saturday. I certainly would rent a u-haul truck again and recommend this place to anyone looking to use their services. Gracias

cindy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rufus D. 
Clasificación:
4.0

I have no thoughts on the subject, as they did a great job taking care of me.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ilya S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason O. 
Clasificación:
5.0

Paul offers superior service. I could feel that just in hearing his voice message the day before when I called to see re renting a truck sans little advance notice. Although it was close to closing on Thursday, Nov 21, he rang me back. He was welcoming and attentive. On Friday, running late and calling to let him know that, he was reassuring. Moving is always stressful plus there had been a sudden death of a dear friend. When we arrived to get the truck, he greeted us warmly, tended to the rental in a very timely manner, and showed us to the truck. I appreciiate his attention to personal service and being ahead of the customer. He exudes experience and staying present the whole interaction. I highly recomend his superior service. Thank you. Moriah Vecchia

Moriah V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita M. 
Clasificación:
2.0

The guy that checked me in charged me for an extra day

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne C. 
No se han enviado comentarios para esta ubicación.

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