Customer Reviews for Perkins Seed House
(U-Haul Neighborhood Dealer)

71 reviews

601 E Windsor Ave   Havana, IL 62644

(309) 543-2339

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(309) 543-2339

601 E Windsor Ave
Havana, IL 62644

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Dianne Farrow 
Rating:
1.0

When arrived the truck was stuck in mud unable to get it out, never used it

David Anderson 
Rating:
5.0

Customer did not leave a comment.

Ed Anderson 
Rating:
4.0

The safety chain latches were cheap imitation cara beaners. One was broken and I replaced it with another cheap Cara beaner!

michael Richardson 
Rating:
5.0

Customer did not leave a comment.

STACY SMITH 
Rating:
5.0

Customer did not leave a comment.

Judith Tuller 
Rating:
4.0

Customer did not leave a comment.

Dwight Kolves 
Rating:
4.0

Customer did not leave a comment.

David goben 
Rating:
5.0

Excellent customer service!! Will recommend to anyone who needs you!!

Marvin Crafton 
Rating:
3.0

Customer did not leave a comment.

Mark Webb 
Rating:
4.0

Customer did not leave a comment.

COLETE UNDERWOOD 
Rating:
5.0

Customer did not leave a comment.

Doug Corey 
Rating:
5.0

Customer did not leave a comment.

John Kline 
Rating:
1.0

We site does not work properly. Cannot discuss over charge for gas. If they have your card they will charge whatever they like. I got a gas surcharge even though I left it with more than was in it!

Fredrick Zurheide 
Rating:
5.0

Customer did not leave a comment.

BRENT ZEECK 
Rating:
5.0

Lower price of short term round trip rentals…. Only needed trailer for a few hours but had to pay for a full day. Still a good value tho

CARMINE MACCHIAROLI 
Rating:
3.0

Customer did not leave a comment.

Linda Sisson 
Rating:
3.0

Customer did not leave a comment.

Steven Campbell 
Rating:
5.0

None

Joseph France 
Rating:
5.0

Can't think of anything very easy drop off hours we're a little short closing at noon on Saturday

Neal Felch 
Rating:
5.0

Nice people. Trailer blinkers and brake lights disnt work.

samuel magers 
Rating:
5.0

Customer did not leave a comment.

Benjamin Hackman 
Rating:
5.0

Customer did not leave a comment.

paul stevens 
Rating:
5.0

Customer did not leave a comment.

Brian Thompson 
Rating:
5.0

Lubricate the jack for the car carriers.

RENOLD BLEEM 
Rating:
5.0

Great location easy access to equipment for pick up and drop off. Excellent Customer service. I would definitely recommend using them.

JACQLYNN RILEY 
Rating:
1.0

Seriously overcharged, over $200 for a 10 ft truck, 32 mile drive. They didn't even acknowledge that we dropped it off with more gas than we left with. You can't read the emailed receipts explaining why it was so expensive. I'm not going back.

JEFFERY RAY 
Rating:
2.0

Customer did not leave a comment.

David Huber 
Rating:
5.0

N/a

JOSEPH NOVESS 
Rating:
5.0

Customer did not leave a comment.

Douglas Mcginnis 
Rating:
5.0

All Good ! 👍

ROSE HISLOPE 
Rating:
1.0

Did not have the items that I reserved never called the day before like the confirmation email said they would and then told me I was being belligerent when I got upset that they didn’t have the items I had reserved and threatened to not rent me the truck at all

TERESA BAKER 
Rating:
5.0

Customer did not leave a comment.

PETIE MILLER 
Rating:
5.0

Customer did not leave a comment.

Brent Schade 
Rating:
3.0

Pick up location didn't have working internet

Lisa Schoonover 
Rating:
5.0

Customer did not leave a comment.

patty baird 
Rating:
5.0

Keep doing what you’re doing. Seems so affordable and you can move with one trip if you get the right size truck. Asking people to help use their truck costs way more and so many trips. Thanks for the good customer service and affordable rates.

Rose Hislope 
Rating:
5.0

Customer did not leave a comment.

Echo Akers 
Rating:
5.0

The man at the Seed House was excellent.. nice and inviting . And his cat was super cool too

Geoffrey Morrison  
Rating:
4.0

Customer did not leave a comment.

Jeffrey Sutor 
Rating:
3.0

This uhaul experience was the worst ever. Had to drive an hour out of my way to pick up. Then they screwed up and charged me for an extra day

Travis Smith 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Sutor 
Rating:
5.0

Continue with great customer service that is responsive to the user’s needs.

Karen Peitzmeier 
Rating:
3.0

They should have a weekly rate for people who are moving from one place in a Town to the same town.

Tammy Robinson 
Rating:
3.0

Clerk was not well inform of insurance available and wasn't able to answer my questions.

David Anderson 
Rating:
5.0

Very. Nice people!

JIM SELLERS 
Rating:
1.0

Nobody at this location! I went there in morning about 10:00 then came back at 2:30. Nobody ! Can hardly tell it’s a dealer except for the one trailer out front. They also charged me for cleaning ! Had a picture of some dirt in back of a trailer. Could be any trailer ! I swerved it out !!

John Reed 
Rating:
5.0

The young man was very pleasant and made the whole process quick and seamless. Would highly recommend.

Ariana Dunn 
Rating:
5.0

Excellent service, could not be better!

Robert Haare 
Rating:
3.0

The check in was not correct. They charged me the incorrect amount of miles and the man had to call the person in charge at another location to have him fix it. Dropping off the vehicle was easy but a little difficult taking pics in the dark.

Charolotte Lindner 
Rating:
5.0

Just fine the way it is

Roger Babbitt 
Rating:
5.0

Customer did not leave a comment.

JAMES HAHS 
Rating:
5.0

Customer did not leave a comment.

Scott Haare 
Rating:
5.0

Customer did not leave a comment.

Richard Atwater 
Rating:
5.0

paperwork!!! only needed trailer for a local trip to haul a mower to our church. took 20 minutes to do the paperwork. was on the road 40 minutes after i started the process. was around noon, still had trailer back before 4. cheap enough, wish there was an express rental, to skip a lot of the unnecessary stuff.

Jason Baker 
Rating:
5.0

I have an issue, which is no fault by the dealer as they were very friendly, but this dealer was not open on Sunday when we were supposed to return it. We were charged $54.00 for an additional day and insurance. I shouldn't have to pay for an additional day because they were not open. Please respond to this matter quickly. Thank you.

DAWN DEBOER 
Rating:
4.0

Customer did not leave a comment.

Timothy Wendt 
Rating:
5.0

Customer did not leave a comment.

PHILLIP ABBOTT 
Rating:
5.0

My requested original reservation location was not able to meet my needs for a truck. I drove 50 miles in the opposite direction to pick up a truck. Although the location pickup was GREAT, the staff was extremely friendly...it just was a bit inconvenient as we were on a schedule.

Tara Carey 
Rating:
4.0

Customer did not leave a comment.

Melissa Lacey 
Rating:
5.0

Customer did not leave a comment.

kay betancourt 
Rating:
4.0

Customer did not leave a comment.

Kurt Jagielski 
Rating:
5.0

Customer did not leave a comment.

Arnold Blodgett 
Rating:
5.0

Customer did not leave a comment.

Mal Schmeder 
Rating:
5.0

Customer did not leave a comment.

Neil Mohlman 
Rating:
5.0

Customer did not leave a comment.

Neil Mohlman 
Rating:
1.0

Customer did not leave a comment.

karen jones 
Rating:
5.0

I thought the staff were very friendly and went out of their way to help.

Angela Durbin 
Rating:
2.0

Customer did not leave a comment.

PAT TRUDEL 
Rating:
5.0

Customer did not leave a comment.

Kevin Noble 
Rating:
3.0

This location had only been a UHaul dealer for about a week. They substituted for a UHaul location in Peoria where I had reserved my trailer. They didn't have the dolly and furniture pads that I had requested in stock yet. They were very nice and accommodating, though.

Bradford Adams 
No reviews have been submitted for this location.

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