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DOUG P
Customer Reviews for Perkins Seed House of Canton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy return
Jackie DThey are very nice. Equipment is clean
susan aI was suppose to be charged 19.95 for the truck I was charged 29.95 I had multiple texts changing my date and location I had to changed my pickup date me and time who do I contact regarding my charges?
Marcy GBlanket inventory was low
Virgil CDropped off after hours but facility seemed acceptable.
Jenny KBoth gentlemen were extremely helpful in helping me with my rental experience. They went above and beyond to help me get all the parts I needed to safely travel with the trailer.
Connie RBe careful because the truck that you reserve me not be there when you get there they've experienced to me because they had a truck that was way too large and it cost way too much money out of my budget
AUDREA SWe did get a flat tire as soon as we got home before loading the trailer but they responded right away to fix it no hassle at all.
Casandra CProcess was seamless and professional,
Daniel BI rented from both Perkins seed houses in havana and canton..they where all friendly and would definitely recommend renting from their locations
Sue HGreat job! Keep it up!
darry lThe night before our pick up, it was stated our reservation was confirmed. However when we arrived at the pick up location both the website and app did not allow us to begin the pick up process. We waited almost 2 hours until a customer service rep stated the agent the night before forgot to confirm our pick up and therefore we could not see the pick up button on either application.
Makenzie RI did not rent your u-haul Richard nun He had no driver's licence so I had to drive the vehicle for him back-and-forth to for him to move yet you guys build me for it that I never signed no papers this is totally unacceptable
CINDY SAmazing customer service! Definitely will recommend!
TANYA FThis location was really great.
HOWARD SJust be faster in getting us unhooked etc. Slow. We were in a hurry.
Henry GGreat
Lori KAt this location all that needs to be done is to keep everything going as it is.
russell rI was charged for an additional day when I shouldn’t have which included an additional insurance charge. Both charges totaling $54 deducted from my $100 deposit. I called Decatur and complained and was told I would get a call back which never happened.
Douglas KA great group to work with.
Mike MIt’s not my job to remind you to do yours
margarett dWhen you rent a truck of a certain size and are told YES it will be available and then they turn around a few days later and tell you it's NOT available. Had this happen twice. I had to rent the second time because 1st truck wasnt big enough so had to go 3 hours north to finish up. Not counting an hour extra to pick the truck up. Woman told me it would be cheaper to go the extra distance to get it because of miles. OH REALLY. Plus gas added to all this. Alls I want is some compensation for my headache.
Shirly WVery helpful staff!
pamela sNot the pickup location fault but when I rented this U-Haul I rented it for Galesburg, IL. I ended up being contacted the day prior that I would have to pick up the U-Haul an hour away. So when we set our time for moving we didn’t factor in 2 hours spent driving to pick up the truck and then back to start loading the truck. Very frustrating. I’ve now had 2 unfortunate experiences with U-Haul.
Dori O