Comentarios del cliente para Performance Towing & Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Performance Towing & Repair

Grado total:

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John W. en

Grado:

The utility dolly that I requested was not on the truck. As the location was closed on Saturday, there was no one to help. I tried to call the location on Friday to confirm the equipment, and left a voice message, but they never returned my call. The location now insists that the dolly was on the truck, and I am being charged. So, not only did I have to load boxes of books one by one in the rain, I'm now supposed to pay $75 for the experience. There should be a way for U-Haul to contact someone local who can help when things go wrong with after-hours pickups. Someone should have come to help with the missing equipment. And now I've found that, for today's U-Haul, the customer is not always right.

Evan M. en

Grado:

El cliente no dejó un comentario.

LuAnn T. en

Grado:

Very polite and eager to help.

DANIEL R. en

Grado:

El cliente no dejó un comentario.

Leslie M. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

Dropping off the trailer, the individual told me "put it over there". I out it where he asked, and waited for him to unhook. After 10 minutes, I asked, and he told me "I'm busy, you look able bodied. I don't unhook trailers". As I unhooked it, the trailer rolled forward, leaving a nice scar on the bumper if my truck. Absolutely a joke for a U-haul location. U-haul should consider closing this place down.

David B. en

Grado:

Although the location was listed as being open when I returned the trailer there was no one on site. The trailers were set in a field. It was sketchy.

Austin M. en

Grado:

Originally booked for Springville location, got a call saying they only had a truck in delevan but they'd cover the extra miles so that was fine. I get to the location and the online reservation method didn't work. The phone number provided for 24 hour assistance kept being ignored and sent to voicemail with no call back. I finally had to call uhaul to get someone to go through the process with me, who then tried to charge me $95 when online I was told $61 plus the insurance so $75 total, and she eventually just did the $75 after an entire ordeal.

chasity f. en

Grado:

El cliente no dejó un comentario.

gordon w. en

Grado:

El cliente no dejó un comentario.

john j. en

Grado:

I had to drive 20 miles out of my way to pick up the trailer that I had reserved in another location.

Brian B. en

Grado:

Always easy to work with and accomoating . I like working with them

DANIEL R. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

El cliente no dejó un comentario.

Malachi B. en

Grado:

Claimed the truck wasn't clean and charged me. Did not inspect the truck while I was there. Gave me no receipt or paper indicating they checked me in when on site. Very unprofessional.

DAVID W. en

Grado:

El cliente no dejó un comentario.

LuAnn T. en

Grado:

No improvement necessary-can’t improve perfection!!

Norman L. en

Grado:

This location failed to provide me with a receipt stating that I dropped off the trailer. Said I would get an email which did not help since I had no internet in that area. I'm still waiting for a receipt.

Lesley D. en

Grado:

Catt county had a storm. Salamanca was in state of emergency. I reserved a uhaul from a location that did not have power, and in state of emergency area. I also had no power but needed the uhaul. I called Tonawanda, which a lady found the closest location that had a rental. She even called to make sure they had power. Performance was so nice and thankfully had a uhaul. Thank you!

. en

Grado:

Will never use uhaul again horrible experience

KEITH K. en

Grado:

El cliente no dejó un comentario.

Lenny D. en

Grado:

this was the worst experience of renting a uhaul ever.

Kyle N. en

Grado:

El cliente no dejó un comentario.

Nick P. en

Grado:

The people at the location were fantastic. However the overall experience with uhaul was terrible. Had to travel 45 min I'm wrong direction to get right equipment and put is way behind. Had to make it a 2 day move. On line process is misleading and generally a bad exoeroence...other than the machias location staff

Susan B. en

Grado:

El cliente no dejó un comentario.

Ariel Y. en

Grado:

There needs to be more locations closer to us (zip code 14744) because we had to drive over 30 miles to pick up our uhaul when we were only moving down one street. But our experience with this uhaul location was great otherwise

Janet H. en

Grado:

El cliente no dejó un comentario.

kyle f. en

Grado:

El cliente no dejó un comentario.

Darius E. en

Grado:

El cliente no dejó un comentario.

henry g. en

Grado:

El cliente no dejó un comentario.