Customer Reviews for Pequa Automotive
(U-Haul Neighborhood Dealer)

1,076 reviews

642 Broadway   Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave, Across the street from Nassau Chest Physicians, North of L.I. Power Equip)

(516) 221-2622

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(516) 221-2622

642 Broadway
Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave, Across the street from Nassau Chest Physicians, North of L.I. Power Equip)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Luis Negron 
Rating:
5.0

Customer did not leave a comment.

Giuberto Grella 
Rating:
5.0

Customer did not leave a comment.

Martin Eames 
Rating:
5.0

Customer did not leave a comment.

ed fosky 
Rating:
5.0

Very accommodating UHAUL branch. Great customer service. Would highly recommend this establishment.

Alain Lustig 
Rating:
5.0

Customer did not leave a comment.

James Baker 
Rating:
5.0

Customer did not leave a comment.

Jim Batura 
Rating:
5.0

Customer did not leave a comment.

Stephen Perota 
Rating:
5.0

Quick and easy.

John Cush 
Rating:
5.0

Tom was excellent, & knowledgeable.

curran digney 
Rating:
1.0

Need more parking space

Ali Adnan 
Rating:
5.0

Pequa automotive is an excellent location and Tom is very helpful. I would highly recommend this location to everyone.

Richard DeViccaro 
Rating:
5.0

Thanks Tom

BRIGITTE KAISER 
Rating:
5.0

Customer did not leave a comment.

pete curreri 
Rating:
5.0

Customer did not leave a comment.

Giuberto Grella 
Rating:
5.0

Customer did not leave a comment.

William Bethune 
Rating:
4.0

If the attendant in not around he should leave a sign in the door when he will be back. He was not available when we arrived at or scheduled time and as we were leaving he caught us. He should have a bell to ring if he is in the back office and can't hear a knock. On our return of the vehicle there was another person there looking for him. It doesn't take much, its a courtesy.

Richard Cowan 
Rating:
5.0

Customer did not leave a comment.

Alex Gaufman 
Rating:
1.0

Truck smelled like a barn super dirty, and the rate online do not match the location site over paid rather go elsewhere

wendy mancia 
Rating:
5.0

See you in 3 months

fran mcdermott 
Rating:
5.0

Customer did not leave a comment.

KRISTIN MCLEHOSE 
Rating:
5.0

Customer did not leave a comment.

matt cevasco 
Rating:
5.0

Customer did not leave a comment.

Charles Tiranno 
Rating:
5.0

Great Location and Easy

John Viggiano 
Rating:
5.0

Service at location is great

john terrano 
Rating:
5.0

Customer did not leave a comment.

crag krummel 
Rating:
5.0

All good

matt NEARY 
Rating:
5.0

Easy pick up and drop off! Five stars!

Timothy Rogers 
Rating:
3.0

There was no one at the desk when we came in to drop off the truck, we walked into the shop and gave one of the workers the key. The parking lot was also very full, we were able to squeeze in but if I had gone with the 26’ truck I originally rented and not the 10’ truck I switched to last minute; there would’ve been no where for me to park it on site.

Rachel Alfredson 
Rating:
5.0

owner was great!

BRIAN REIP 
Rating:
5.0

Customer did not leave a comment.

Tammy Beckford 
Rating:
5.0

Customer did not leave a comment.

John Delaney 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PEARSON 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PEARSON 
Rating:
4.0

Customer did not leave a comment.

tom duffin 
Rating:
5.0

Customer did not leave a comment.

Peter Sabella 
Rating:
5.0

Tom is great and took care of all our truck rental needs!

Chris Lewis 
Rating:
4.0

Thank you

Jean saucci 
Rating:
4.0

Customer did not leave a comment.

tom duffin 
Rating:
4.0

Customer did not leave a comment.

tom cell 
Rating:
5.0

Very very good best experience I’ve ever had renting U-Haul very professional great service

ANTHONY MACCARONE 
Rating:
4.0

Customer did not leave a comment.

tom duffin 
Rating:
3.0

Truck was dirty. Rent was 39.99 but with all extra charges it doubled. We used the truck for 3 hours and under 10 miles. 2 gallons of gas was charged to the account. The truck gets @10 miles to the gallon but we somehow managed to use 2 gallons for under 10 miles and apparently it costs over $6 a gallon. Do you need directions to a better priced gas station? I have many. Person who rented truck to us was very nice, helpful and pleasant. I can’t rent from u haul again due to overall pricing.

Anthony Merlo 
Rating:
5.0

Excellent customer service

EDWARD STOLAREK 
Rating:
5.0

Excellent Customer Service. Friendly and courteous.

John Gennardo 
Rating:
5.0

Easy transaction as usual!

mike stanio 
Rating:
5.0

Customer did not leave a comment.

Kathleen Hirsch 
Rating:
3.0

Cargo van had a flat when I got it. I rent from uhaul at least once per month so it was very disappointing. Also took 45 min to ch3ck in via mobile in the pouring rain. Going to look somewhere else next time.

MICHAEL VECCHIONE 
Rating:
5.0

Customer did not leave a comment.

Giuberto Grella 
Rating:
5.0

Customer did not leave a comment.

Anthony Pace 
Rating:
5.0

Very easy self help transaction. Both pick up and return. There was a web site glitch when returning but it let me proceed past it and complete return transaction. A call to the main # and a very pleasant rep assured me it would be fine. Following day I got the email with final bill and receipt. No problem at all really.

john mccrystal 
Rating:
5.0

Customer did not leave a comment.

TAYFUN KILIC 
Rating:
4.0

Customer did not leave a comment.

THOMAS M DUFFIN 
Rating:
4.0

Customer did not leave a comment.

James SALERNO 
Rating:
3.0

Customer did not leave a comment.

Robert McDermott 
Rating:
5.0

Customer did not leave a comment.

Kim Rodgers 
Rating:
5.0

Customer did not leave a comment.

Anthony Greco 
Rating:
5.0

Customer did not leave a comment.

Jeff Hogan 
Rating:
5.0

Very friendly environment

Oscar Frias 
Rating:
5.0

Pick up time and Location was easy pickup & Drop-off was easy.

Robert Rambert 
Rating:
5.0

Customer did not leave a comment.

Ryan Sullivan 
Rating:
5.0

Customer did not leave a comment.

Carlo Degiacomi 
Rating:
2.0

Customer did not leave a comment.

George Reeder 
Rating:
5.0

Customer did not leave a comment.

rob honeyman 
Rating:
2.0

Customer did not leave a comment.

Chris Sanchez 
Rating:
5.0

When I returned the truck I took a photo of the truck at the location and followed the directions on retuning the truck . I was unable to , account the system was down and was unable to connect to your network

frice john 
Rating:
5.0

Tom goes above and beyond to help us with our rental needs. No need to go anywhere else.

barbara Kelly 
Rating:
5.0

Customer did not leave a comment.

andrew merlino 
Rating:
4.0

Owner was really helpful and I was on my was quickly. Cant ask for more than that. Very nice guy.

JOHN HOWARD 
Rating:
4.0

Customer did not leave a comment.

THOMAS M DUFFIN 
Rating:
4.0

Customer did not leave a comment.

THOMAS M DUFFIN 
Rating:
5.0

Tom Lipera of Pequa Automotive has been so helpful over the years renting us Uhaul. The location is convenient , the Uhaul s are always clean and well maintained. Moving ourselves & family more than a dozen times a much easier has been less stressful with the help of Tom’s Uhauls

DENISEMAUREEN DOHERTY-BEGIS 
Rating:
5.0

No problems at all with my rental of a van, easy pick up and drop off.

barbara Kelly 
Rating:
5.0

I’ve been renting from U-Haul for decades at many different locations when I learned of Pequot automotive repair/U-Haul truck and trailer rental location in Massapequa I was happy about just the convenience of the location but after using This location I found it is far and away the best location U-Haul has there isn’t even a close second they are quick, ready ,explain things simply, professional and friendly that checks all the boxes for me I would recommend this to anyone likewise with their auto repairs I have started using them as a result of the way that they handle my rental request I have found them to be the same with my trucks and personal cars very knowledgeable simplify explanations of anything I need to know and handle the transaction in a quick professional polite way they’ve taken a hassle and uncomfortability out of The rental experience I would highly recommend them to anyone, other U-Haul locations need to pay attention Pequa Automotive repair really checks all the boxes for having a worry free rental experience

KYLE SAVAS 
Rating:
1.0

I’m being held responsible for defects on a trailer when I’ve told Uhaul several times about straps falling off of vehicles in transport. I was unable to make it in time for drop off n charged for an extra day

Donald Bradley 
Rating:
5.0

Customer did not leave a comment.

Philip Cornell 
Rating:
5.0

Customer did not leave a comment.

bryan kenefick 
Rating:
5.0

Customer did not leave a comment.

steve howard 
Rating:
4.0

Customer did not leave a comment.

Glen Fox 
Rating:
4.0

Customer did not leave a comment.

THOMAS M DUFFIN 
Rating:
5.0

Tom was amazing to work with! Will be renting from him in the future.

barbara Kelly 
Rating:
5.0

Very friendly and excellent customer service

EDWARD STOLAREK 
Rating:
5.0

Was a very easy experience. The way it should be! Will be back!

mike stanio 
Rating:
5.0

The best customer service ever.

EDWARD STOLAREK 
Rating:
5.0

Best place for rentals and I’ve used a lot

Richard Tonis 
Rating:
5.0

The online check in failed the day before I rented the van and upon return the online checking again failed it could not determine my location (I was at the return spot) and then timed out and would not allow me to try again. So I could never lib my miles anywhere? I stopped back in the following day and the man working there assured me it was all taken care care and my online receipt confirmed that. The online system is not user friendly!!!

Thomas Grimes 
Rating:
5.0

Very happy

Beverly Johnson 
Rating:
5.0

Customer did not leave a comment.

frank gallipani 
Rating:
4.0

Customer did not leave a comment.

THOMAS M duffin 
Rating:
5.0

PEQUA AUTO CARE which is also a U-HAUL RENTAL location should be used as an example for all of your locations as to how to be friendly professional and expedite anyone requiring a rental I have been using this location now for many years in fact as long as it’s been available and have never been disappointing and I always find it a quick and friendly process in fact I now use PEQUA AUTO CARE to take care of my vehicles personal and business anyone trying this location for the first time would certainly become a repeat customer for both auto care in any U-Haul rental needs they may require

KYLE SAVAS 
Rating:
5.0

Tom was great. He went out of his way to help me

joe garbarino 
Rating:
5.0

Very nice and friendly

marty curra 
Rating:
1.0

Truck broken down. Owner not willing to answer the phone. Delayed for three hours without getting things done. Running the truck all day for self charging. Gas fee was promised to cover by owner. But denied last mins. Delayed for job and almost got fired. It turned into disaster day. But no one cared and offered something.

Yun Feng 
Rating:
4.0

Customer did not leave a comment.

THOMAS M DUFFIN 
Rating:
4.0

Customer did not leave a comment.

Melanie Beczak 
Rating:
4.0

Customer did not leave a comment.

THOMAS M duffin 
Rating:
5.0

Excellent customer service

ARIK DOMBE 
Rating:
5.0

Everything was easy

Vincent Gualtiere 
Rating:
2.0

The facility was very small and was just a complete mess. The owner showed up about 20 minutes late and my reservation was supposed to include an appliance dolly but they didn't have one. I had to go to another location to get one.

Ken Levy 
Rating:
5.0

Customer did not leave a comment.

Robert Brown 
No reviews have been submitted for this location.

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