Customer Reviews for Peoria Gas & C Store LLC
(Distribuidor de U-Haul del vecindario)

139 comentarios

8322 W Olive Ave   Peoria, AZ 85345

(602) 903-6668

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(602) 903-6668

8322 W Olive Ave
Peoria, AZ 85345

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 7 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIE K. 
Clasificación:
4.0

Turned in key to station attendant. Drop box location not clearly marked.

Shawn M. 
Clasificación:
1.0

Horrible service and owners @ location. Read the reviews and avoided the Olive location which was closer. Rental had no A/C among other things. Sal or Saad the owner is the WORST. Will never make this mistake again.

PATRIQUE M. 
Clasificación:
1.0

Take back the brand. Get another person

MATTHEW V. 
Clasificación:
1.0

Gas gauge working improperly. Ran out of gas on the 10 at 2 a.m. had to get help from Sun City a 2 1/2 hour drive to get gas to the truck. The certificate I had was not applied to my account certificate #29C0468D for $250.00 all he did was give me a phone number to I could do battle with trying to use my coupon. No help

STEPHANIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ATEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANEY O. 
Clasificación:
5.0

I hate moving with a passion, but my U Haul experience once again was a pleasure dealing with courteous, professional and helpful personnel at 8322 W Olive Ave and 6700 W Bethany Home Rd made it a positive experience.

JOHN H. 
Clasificación:
5.0

very nice

THALYA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
4.0

It was ok.

Thomas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JO J. 
Clasificación:
2.0

The clerk didn't really understand what to do for the rental process. (I used to be a mover contracted with moving help so I know how the rental process normally goes) the truck was clean and ready to go, the clerk was kinda messy. His store was definitely dirty/ nasty. Bugs everywhere, clearly labeled expired food etc... I guess I wouldn't have minded being in a sketchy store if I didn't have to be there so long while he figured it out

MITCHEL H. 
Clasificación:
3.0

El cliente no dejó un comentario.

PENNY W. 
Clasificación:
5.0

Super nice gentleman. everything was great.

Cindy F. 
Clasificación:
5.0

Everything was great , good customer service

ANgel T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH I. 
Clasificación:
2.0

Had a hard time understanding the Rep. He didn't listen when I told him where I wanted to do the drop off. He just gave me a phone number. I was on hold for over an hour to get this straightened out Very frustrating

SHERRIL JO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
5.0

Easy pick up and return. I like that this location is at a gas station. Easy to refill tbe vehicle.

CHARLOTTE D. 
Clasificación:
4.0

I was sent there because my original reservation at Right Space in Peoria, AZ could not be honored. Not sure what good a reservation does… It all worked out but I was on a tight timeline and would have appreciated a successful reservation.

Toni M. 
Clasificación:
4.0

Only 1 person working, his computer slow. Charged for extra miles upfront - credited back unused at end. But still, explanation that was how he was taught, it was standard to charge for 50 mi a day. I have used other uhaul dealer -never been told that.

LINDA M. 
Clasificación:
5.0

Sal was very professional and helped me with renting the equipment. He was informative, kind, and understanding.

WANDA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret M. 
Clasificación:
1.0

The agent (Sal) charged me for 2 days of rental & insurance for a 23 hour time frame. He also stated I had to buy gass from his location & was very unhappy that I refueled at a cheaper gas station

ELOISE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJARMIN K. 
Clasificación:
4.0

Keep on with the good service..

RAMON L. 
Clasificación:
5.0

The store where I rented from helped and answered all my questions

FRANK O. 
Clasificación:
5.0

Well would be nice to have a dolled in the truck

CAROLYN B. 
Clasificación:
1.0

Beyond pissed off as my total came out to $60 when they say it's $19 on the truck! I did not want rental insurance and they billed it anyway. The guy in charge had a strong accent and I could not understand what he was saying at all

DAVID E. 
Clasificación:
3.0

the truck was not cleaned inside the cab area was also dirty the truck needs to be looked at the tow haul keep sticking so it would use more gas it cost me 20 dollars in gas for 11 miles of driving round trip

ALLEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN R. 
Clasificación:
4.0

the phone app takes too long to checkout or return the truck

greg P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREG V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben P. 
Clasificación:
4.0

El cliente no dejó un comentario.

LESLIE A. 
Clasificación:
1.0

1st of all I did my contract online and when I got there I got there The guy said he didn't have the contract but he had my information in front of him and he had to restart over the process. Then when I finally did get the truck I got in and put my hand on the steering wheel and there was sticky all over it don't know what it was but it was gross. The truck had not been sanitised the front windshield was so filthy with the haze that I had a hard time seeing Especially when the Sun was hitting it. The truck had damage on the rear Fender but he didn't tell me about that I had to tell him. I took pictures of all of this period u-haul I expected better from you..

Cathy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA R. 
Clasificación:
5.0

Have spare tires incase there are flats before a customer picks up.

Kevin K. 
Clasificación:
5.0

Nada

DANIEL S. 
Clasificación:
2.0

Did not get dollies. Ramp would not close. Took multiple attempts to start.

Kevan W. 
Clasificación:
1.0

I didn't pay for the insurance yet it was added to my total.

Larry H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yunuen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Magdalena M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rudy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Duane W. 
Clasificación:
5.0

I was very pleased with the service I received at this location. When a different uhaul provider couldn't guarentee the type if 5x8 trailer I needed, this provider went out of his way to get it for me. Upon pick up he took care of attaching the trailer to my car and verified the lights were working properly.

Barbara K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah B. 
Clasificación:
4.0

If some one need help for batter understanding for truck driving procedure . No one can help here . Only one person working at this gas station Wasting of time to deal with procddure

Rakesh S. 
Clasificación:
5.0

Awesome! Great experience!

ROSIE H. 
Clasificación:
1.0

Check all tires. I had a blow out 2 hours into my move I was stuck on the highway for 4 hours until I got help it was very difficult to get in touch with roadside assistance i had a child in the van with me we ran out of water it was a very miserable experience.

Ruben A. 
Clasificación:
5.0

Excelente

Horlando C. 
Clasificación:
4.0

Very friendly and patient.

Emily B. 
Clasificación:
3.0

The transmission was REALLY ROUGH. I was concerned that I wasn't going to make it! The windows were so dirty I could hardly see out and there wasn't any water in the container to clean the windows.

Valerie V. 
Clasificación:
5.0

Gracias

Rachid E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON W. 
Clasificación:
1.0

better customer service

Dolores D. 
Clasificación:
5.0

Very easy to access location with helpful staff.

William D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vianna H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephanie R. 
Clasificación:
3.0

The agent was friendly and took care of our needs. The only concern was that this location is in a busy convenience store, so every time we had to go back to the truck (to take pictures of the fuel, retrieve dollies and furniture pads, etc.) we had to go to the back of the line. The total return time was about 45 minutes, which seemed much longer than necessary. This may not be the norm since the agent was the only employee at the store that day.

Taylor H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Troy H. 
Clasificación:
5.0

It was a pleasant non-stressful experience. The clerks were helpful and friendly. I will use this location for any future moves.

Beverly M. 
Clasificación:
4.0

Although an error occurred, after bringing to this locations attention, they immediately resolved my concern. I would go to this location again.

Andrew F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lettie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime M. 
Clasificación:
5.0

I rented a Uhaul Truck for ny mother's move back to Illinois but it broke down just as she got to Illinois. It was overheating. On top of that she purchased the insurance. What good is the insurance if it doesn't cover breakdowns as well? Because of that, she didn't get the deposit back. Once again I will be filing a complaint with the Better Business Bureau. This is the second bad experience I have had with Uhaul. The other one was when I rented a Uhaul truck and tow trailer for my car. The trailer damaged my car and Uhaul said hey not our problem.

Brett L. 
Clasificación:
3.0

They enter my name wrong so could not find my reservation.

James M. 
Clasificación:
5.0

Store owner is very respectful. A+ service.

Sandra T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Denae S. 
Clasificación:
5.0

Awesome staff, helpful and very knowledgeable!

Dean P. 
Clasificación:
5.0

the inside of the vehicle was very clean but the outside front of the vehicle was full of dead bugs from traveling. It was very hard to clean the windshield, I got cut on the antenna due to the location while trying to clean the windshield. I did let the customer service person at the location know of this and they were very helpful and I felt they were very easy to work with. They were extremely polite and very considerate.

marla H. 
Clasificación:
2.0

Process was exhausting long and tedious. Will never refer or use UHAUL AGAIN!!!!

KEVIN P. 
Clasificación:
1.0

They did not check in the truck properly and kept taking money from my account for about 5 days. The guy at the corporate office I've been dealing with has been very helpful trying to get my money back but it's ridiculous I even had to go through this.

Monica A. 
Clasificación:
1.0

I've got the truck With half tank of fuel at 9am and return it 9pm same day Less than 20 miles for $99 this way too much for 20 feet truck definitely will not deal with uhaul anymore

Yousif K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor H. 
Clasificación:
5.0

Not much. It was a great experience.

James M. 
Clasificación:
5.0

I have never used any other rental truck/trailer in all my life, the service is always so satisfactory, that I saw no other reason to go elsewhere...

Maureen C. 
Clasificación:
4.0

Gentlemen who was running this location was fantastic in the way he was handlinng the experience and we would definitely recommend that business and location to others !!!

JEFFEREY G. 
Clasificación:
3.0

Better Customer Service. The person kept up a personal conversation on. the phone the entire time I was there to pick up the truck

Jacqueline P. 
Clasificación:
2.0

We were not initially told of a $100 deposit even after I asked if there were other fees, he said only tax. Then upon return, we were told the remainder of our deposit ($57) would be credited back immediately and we still have not received it!

Timothy N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jeanette C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

They were efficient and friendly.

Kip H. 
Clasificación:
5.0

The associate Saad was fantastic! Great guy!

juan S. 
Clasificación:
1.0

The guy running the gas station this location is attached to was no where to be found for the first 5 mins I was there. Once he showed himself, he was brash and loud, used foul language and threatened to cancel my reservation if I asked any more questions. This was probably THE WORST CUSTOMER SERVICE EXPERIENCE I have ever had anywhere. After I signed the paperwork (that he didn't seem to understand and he finished swearing at me for asking questions), he asked me if I knew how to connect the trailer. I told him that I could figure it out so he left me to do just that. Again NO CUSTOM SERVICE. The interior of the trailer smelled like an ashtray because there were dozens of cigarette butts strewn inside. This was a horrible experience. Uhaul should be ashamed to allow someone like this to represent their company and their brand. When I called the customer service phone number to let them know about my experience, the lady who answered the phone simply wanted to know if I got the trailer and if it made it to the final location. She did not seem to care in the least about anything but that. In the future I will be seeking other genders for my moving needs. Uhaul has proven to me that they simply don't care.

Samuel I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
4.0

Do not double charge for gas

Charles B. 
Clasificación:
3.0

The guy who gave me the trailer admitted that he was new and did not know how to connect the trailer to the car. As this was my firt time as well, I didn't know either. Turns out he didn't lock down the trailer so could have come off my hitch. I'm lucky my next door neighbor checked it out for me before I loaded it and drove on the freeway.

Toni R. 
Clasificación:
3.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN P. 
Clasificación:
5.0

The personnel was a pleasure to work with

Debbie D. 
Clasificación:
4.0

Hassle free, friendly, technology friendly process. Windows could us better attention. But it's been the best Uhaul experience I've had so far and I will return there for sure.

george M. 
No se han enviado comentarios para esta ubicación.

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