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Jalondra T.
Customer Reviews for Peoples Choice Storage Clarksville
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The gentleman was very helpful in finding possible phone numbers for me to call to file my claim against U-Haul. He took pictures of the truck as well as it still was puddled on overcab shelf and still dripping down both sides of the interior wall.
Felicia M.It was so easy to drop off the rental , painless
HERIBERTO R.Paul is excellent! Friendly and great to do business with .
GREGORY W.Excellent service
Glbert P.Service was courteous and helpful, and they made it easy to pick up and drop off.
HOWARD C.When I went to drop off my U-Haul the lady said just drop your keys I asked if there was anything else and she said no I'll get an email with charges. So I went all the way home got home and had 2 charges to the card on file the only explanation I got was through an email. Charged for 8gallons of gas when it was not 8gallons short maybe 2 gallons but not 8. So I went back up there with concerns because I also had a 2nd charge for insurance or coverage again. Lady couldn't explain because she was 3rd party so she very nicely gave me a number to call so I did I was told he was trying to get the charge dropped off for my gas and then I get an email from the manager saying that the charge was correct. I believe that there should have been better communication and also someone should have said hey you can either go fill it up more or you can be charged by U-Haul for the extra gas those gas readers are hard to read as it is. Does no one do inspections with the customer to make sure everything is okay. Overall this was a stressful experience when moving everyone has a budget and mine today was blown and now I have to wait 3-5 business days for the 2nd insurance charge to drop off and then I paid $36 extra dollars for gas when I put $50 in before I gave it back. So overall I over spent by almost $200 more than the original price online.
Laykin P.Very friendly, no issues returning equipment.
TIMOTHY T.Paul at the front desk has always provided exceptional service to me time and time again .
NATALIEANNE S.The truck was really fumey and struggled to get up to speed even with an empty box. It may be time to let this one go.
Stephen M.Lunch times should be posted online or instructions on how to leave a rental when nobody is there
Marion H.Great job thanks for your help
Steve C.My trailer was not on site when I arrived. I had to wait an hour for it to be returned by previous renter. Associate did get on the phone with previous renter and have him bring it back and the associate did come back after hours to accept it back and give it to me.
Melissa P.The only hiccup I saw at this particular location, there was only one person working and had 4 customers at one time. The young man was very nice and friendly and apologize for the wait but other than that my experience was very satisfying
COTONYA L.N/a
Anijah H.The kid working the counter didn't even want to here any issues. He advised my recipient would be emailed.
Jimmy W.Truck wasn't clean
WILLIAM W.I got charged soon as I got the rental with an Estimated charge of 63 dollars but when I returned it the charge was only 31 dollars so I'm wondering when I'll get my money back
KYLAN B.Make sure the ac is working and the dash is not falling apart
CHANNON R.Make sure not to double book uhauls. I had to go to a different location than the one I booked because it was already booked even though I booked is as well.
Ryah C.Site charged me for furniture pads, but no pads were provided...Never saw a live person
DONALD M.Everything was great just uhaul needs a lot full of box trucks to rent n washer fuilds
JORDAN J.Nothing. Everything was great.
Kevin D.Watch for the gas trap. I'm STILL having issues with getting the refund in the overage I paid in gas. All tanks should be 3/4th full. My truck came with half a tank - even though I reported and photographed the amount I was still charged for the discrepancy. Not cool
Sonia B.The guy that was working there was more interested in his cell phone than anything else
ANDREW M.Everything was very nice the employees were very helpful and nice as well. Great location
Lisa D.Nothing really. I enjoyed the quick and friendly service provided and the convenience of being able to check in and out online by phone.
Maria B.It's perfect
STEPHON M.The service was already at a high standard associates were polite and courteous
RONNIE H.The truck was on empty when told 1/4 tank, was not able to get out without attendant pulling it out of spot because of danger of damage. The app did not work, kept getting error message and was charged for 3 DAYS RENTAL when USED TWO!!!
Leslie G.Great. As always! (And I don't work for you guys. Just a regular guy that has always had a great experience with Uhaul.). The one time I went with Penske, I had a flat tire an hour after renting it. Eight hours later, their service guy showed up. Thanks for not being them.
Jeffrey B.I have been charged multiple times by the location I picked truck up from and the location I dropped off the truck. I was told I would be refunded the charges and yet to see a refund in my bank, and then 2 days later see a pending charge from the location I picked the truck up from. They were rude over the phone, and the equipment is horribly maintained. The manager had a sign in the door saying he would be back at 2:05PM when I already had an appointment at 2pm, Why would you set an appointment for 2pm if you will be out on break until after said time? Then I watched him drive in and he would not answer his phone or answer my knocking on the door which he drove passed me and saw that I was there waiting, because he was on a personal call and did not come to unlock the door until 2:15pm.
RICHARD B.Let Dispatch know if they're closing early so that an appointment isn't scheduled while no one is there. I wouldn't have been able to get my truck if the guy hadn't shown up to grab some papers. He was nice, but in a hurry, since he was already closed.
TAUSHA D.