Customer Reviews for Peoples Choice Auto Repair
(Distribuidor de U-Haul del vecindario)

210 comentarios

106 Melton Lake Dr   Oak Ridge, TN 37830

(865) 685-5163

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 5/16/2022 - 5/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(865) 685-5163

106 Melton Lake Dr
Oak Ridge, TN 37830

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 5/16/2022 - 5/31/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

The trailer needs to be TAKEN OUT OF SERVICE. The front of the trailer leakes water. The screws and bolts holding the front panels together are loose and water leaks into the storage area. ALSO, the back door gasket is worn out and water leaks in the backdoor also

brad M. 
Clasificación:
5.0

Woman was very professional an went above an beyond to help in every way so happy I chose this place. And I was 11 hours away!!

Kris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine R. 
Clasificación:
5.0

Friendly and helpful front desk lady

Robert B. 
Clasificación:
5.0

Everything was excellent

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
5.0

This location is small and a working auto garage. The young lady that processed my rental was very helpful and friendly which always makes the experience better.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEDDY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Booking online agent told me this location had off hours pickup but it didn't, luckily some one was there that could check out truck. First booked location texted just as I was headed to pickup that truck wasn't available, had to scramble to find another truck on short notice, luckily it worked out

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie L. 
Clasificación:
5.0

Quick, easy check-in.

JOHN C. 
Clasificación:
5.0

Jessica and the entire staff at Peoples Choice Auto Repair are the coolest. They were incredibly helpful, knowledgeable and informative every step of the way. The truck we rented was in pristine condition and it was apparent that great pride is taken in the service they provide. Not only will I rent and refer others to them I will also be taking my car there for their expertise and genuine, no-nonsense approach. Cheers!

Christopher L. 
Clasificación:
5.0

Super nice people and the truck was in great condition. Really great experience.

Nicholas W. 
Clasificación:
5.0

My in-town truck was ready when I arrived and the staff explained everything I needed to know. I will likely reserve at this place again the next time I need a vehicle.

Robert B. 
Clasificación:
5.0

this is a tow company uhaul rental. the place would not be as nice as a uhaul facility. the people though were very friendly and helpful definitely enjoyed talking with them. the facility is nice but not uhaul corporate facility. it was also easy access, but the lot was not very big.

OWEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
2.0

Could not drop off returned truck or dolly at location designated, was sent to another location, a few miles away.

RAY H. 
Clasificación:
5.0

The customer service person was great and very knowledgeable I had a great experience. Gracias

Jamila B. 
Clasificación:
5.0

I had called to confirm my reservation about a week in advance and was warned that this was my preferred location but that they don't normally have the equipment I reserved. I was told I would get a call from Uhaul confirming the pickup location ahead of time, but I did not get that call. Peoples Choice did have the truck, a furniture dolly, and moving pads ready for me, but they did not have the hand truck that I booked. I was told I would have to go to a Uhaul location to get one, but I did not have time for that so just didn't get one. I was glad that Peoples Choice was informative and as helpful as they could be. My only issues were with Uhaul.

Daisy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM D. 
Clasificación:
5.0

was double charged the lady tried to get it resolved but was told that I had to call customer service call the number and was told that I had a 37 minute wait time I should not have to tie up that much time to fix a problem that you caused

Terry B. 
Clasificación:
3.0

Didn't rate pick up place because there were a load of problems with the UHaul computer system and my reservation. Took over an hour to get this straightened out. Determining fault would impact rating…. This is the first time using this location.

ROBERT C. 
Clasificación:
5.0

Cant think of anything, staff knowledgeable, helpful, very polite and professional.

JOHN S. 
Clasificación:
5.0

The trailer was missing the roll down wheel. A 6' x12' trailer is very heavy to pick up and attach to vehicle/truck. Other than that. Great service!

NEAL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

GENE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Make sure if a customer reserves equipment that you have it or let them know so they can make arrangements

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zhonghao S. 
Clasificación:
5.0

This trailer was perfect for what I needed it for, and the customer service was top notch. I would like to know if those trailers were ever available for purchase. Feel free to contact me @ 901-246-9217, Thank you.

RYAN M. 
Clasificación:
5.0

Had a great experience! Jessica was very professional and went out of her way to meet my needs for the truck I needed...making my move much easier. I will definitely use this location again, should I experience another move in the future! Thank you People's Choice...and thank you Jessica!!

JENNIFER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOSHA B. 
Clasificación:
5.0

They were great.

ROBERT K. 
Clasificación:
5.0

No problems

KIMBERLEE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

excellent from walking in to door to closing out the transaction

RONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roswell V P. 
Clasificación:
5.0

The U-hual interface is not user friendly for customer or clerk. Plus not allowing keeps to use pull behind trailers is very discriminatory. I own 3 jeep vehicles. I can't rent any of your trailers. But I can go down to your competition and pay more. Thanks a lot. I was able to rent your hands trucks which was nice. Clerk at location was awesome.

MICHAEL S. 
Clasificación:
3.0

Check in was with a relatively new employee. Some delay and confusion, but understandable. Staff was apologetic and very polite.

Robert K. 
Clasificación:
5.0

Take better care of the vehicles the truck I had the windshield was so dirty that when I turned a corner and was driving into the sun I had to stop the truck because I could not see through the filthy windshield very very dangerous and it was on the inside not just the outside the windshield was absolutely filthy

susan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD M. 
Clasificación:
5.0

Efficient. Well run rental.

TONY J. 
Clasificación:
5.0

Can't think of a thing. The person who took care of me was very friendly. No problems at all.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBBIE A. 
Clasificación:
5.0

Not for this location: we git a confirmation number for a 16' truck. TWO days before we needed it we got a call saying only a 26' truck was available at the location we used. We were forced to accept a truck way bigger than we needed and way more expensive. We would have made other arrangements had we known sooner. We could not change the moving date.

Kenneth F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
1.0

The pickup location in Oak Ridge TN messed up our order and the drop off location failed to credit back blankets that were supposed to be taken off our bill, as was presented in the notes on our account. Very poor experience.

Jeff M. 
Clasificación:
5.0

When we got the truck the cargo area was really slippery,

ROBERT H. 
Clasificación:
5.0

Extremely helpful staff and very clean and secure facility. Gracias.

Lea A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricky T. 
Clasificación:
5.0

Very helpful and professional and very efficient!

Debra O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS A. 
Clasificación:
4.0

I was over charged for being late but I was unable to get my truck picked up on time as the store owner wasnt there on time so I called in and they reimbursed me half of my money so messed up but fixed it and overall I'm satisfied. Also the driver side door didn't unlock with the key, so they should get that fixed.

JAMES B. 
Clasificación:
5.0

Eddie was very polite and helpful.

JAMES I. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY F. 
Clasificación:
5.0

The truck was due back at 3pm on Sunday April 26, however this location closed at 1pm Saturday 4-25. Someone called to let me know and told me where to drop off the keys and gave me the option of just returning it Monday morning with no additional charge. Outstanding customer service

Melledy T. 
Clasificación:
5.0

The only negative point I have is there is no room in the cab for tall people. Other than that all was good.

JEFF S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWNIKA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin M. 
Clasificación:
5.0

Nick was great. Accommodated me in every way and on a short notice. I appreciate this very much.

Laveta R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H. 
Clasificación:
5.0

It was a very easy process with no hassle and easy drop off with the truck.

Keisha H. 
Clasificación:
1.0

Horrible experience. Vehicle was not staged. Took 40 minutes to get ready from time I arrived until leaving. Staff got agitated. Discussed had movers on the way and staff ordered to go sit down. Rude and unapologetic. Stated he had 30 minutes to stage vehicle. Couldn't check it out mobile as it was stuck behind trailer and wasn't ready at all with equipment despite staff calling to confirm the previous day. Staff took their sweet sweet time getting it ready.

James B. 
Clasificación:
5.0

None you had everything I needed.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth P. 
Clasificación:
5.0

Mr. Nick is running a First Class - Top Notch U-Haul service at this location. He was very professional, kind, and very welcoming to my wife and I who are new to this area. Great! Place to rent from! Thanks and God's Riches Blessings to All Harry and Audrey

Harry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Meody M. 
Clasificación:
5.0

Extremely knowledgeable, helpful and courteous staff

Harold S. 
Clasificación:
5.0

The staff member we worked with at Peoples Choice was really friendly and helpful.

Laura D. 
Clasificación:
5.0

More trailer options

Kevin O. 
Clasificación:
5.0

We got the dates wrong but they made it happen! Great customer service! 5/5.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY M. 
Clasificación:
5.0

I just dropped my truck off here so I don't have much to say.

Joseph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BUFORD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgett B. 
Clasificación:
5.0

Quick and easy. Will use again in the future.

Bradley D. 
Clasificación:
5.0

Not a thing. Thank you for the ease is was to turn in the truck!!

Barbara C. 
Clasificación:
5.0

First time renting a uhaul, it's was super easy and the workers were very nice and respectful! They gave me a good deal as well, for any friends renting I will definitely recommend

Raelyn S. 
Clasificación:
3.0

I feel like the person where we rented the truck from cheated us out of miles and gas!! When we left he said we had between 3/4 and a full tank of gas. When we stopped at my house to load it up - there was only 1/4. I actually called the office when I discovered it and the man who answered the phone said we were probably right as he had to use that particular truck to go pick up a trailer and he used gas for that! Also, he told us how many miles we had - and it was more than enough to get from Oak Ridge, TN to Murfreesboro, TN. As it turns out we were SEVERAL miles over and we DIDN'T GO ANYWHERE EXCEPT MY HOUSE AND TO MURFREESBORO WHERE IT WAS DELIVERED!! It was either a cheat or someone didn't know what they were doing! NEVER AGAIN AND I WILL NEVER RECOMMEND THAT PLACE TO ANYONE!!

KAREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie P. 
Clasificación:
5.0

Comfortable, but i'm a big man, so extremely hard to get in and out of! Other than not enough room, I was very pleased with the counter service, and the equipment! Thank you for a very pleasant experience!

Calvin P. 
Clasificación:
5.0

First time I've used this location, but I deffently will again.

Joseph E. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT Q. 
Clasificación:
3.0

The location was close to the house, I ordered the truck on Monday for a Saturday move. Including a furniture Dollie, not an appliance dollie, extra blankets and straps. NONE of the supplies were in the truck. The ladies at the desk were very helpful and nice and tried their very best to rectify the immediate problem and were able to call around to find other supplies,, however I am extremely disappointed in the lack of supplies that I specifically ordered as we were moving very heavy antique furniture and this just added to the stressful day.. I had to drive to another location to pick up blankets and straps which I now have to make another trip to return as they were the local dealer's own straps not UHAUL so I could not leave them with the truck. Very disappointed will look to use other options in the future. I have used your company for previous moves and have never encountered such a lack of preparedness.

VICTORIA B. 
Clasificación:
1.0

No lights that worked on trailer pulling at night was an absolute nightmare thought I was hit several times an absolute horrible experience never rent from Uhaul again feel like they owe me money back you need to improve your rental equipment!!!!!!!!!!!!!!!!!!! I hope someone important reads this an absolute nightmare of an experience

Brian M. 
No se han enviado comentarios para esta ubicación.

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