Customer Reviews for Pecos Storage
(Distribuidor de U-Haul del vecindario)

902 comentarios

17200 S 32nd St   Ahwatukee, AZ 85048

(480) 704-0043

Horario

  • Lun. - jue.: 8 a. m. - 2 p. m.
  • Vie. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 2 p. m.

Services at this Location:

Contáctanos

(480) 704-0043

17200 S 32nd St
Ahwatukee, AZ 85048

Services at this Location:

Horario

  • Lun. - jue.: 8 a. m. - 2 p. m.
  • Vie. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Used uhaul many times. Always asked if I reserved online & encouraged to do it. I finally did it. Reserved a truck. Then get a phone message saying it wasn't available at the LOCATION AFTER CONFIRMING IT. Set another location. Showed up. Truck not there. Gal called. Went to ANOTHER LOCATION. The whole concept to reserve online is to make things smoother. Freaking disaster. It would be nice if a reservation actually reserved the truck!

Theodore P. 
Clasificación:
5.0

None. it was exceptionally smooth.

Mike F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN RICHARD R.  |  Overall Experience 
Clasificación:
5.0

This is the best place to rent from!! Always quick and easy with great service.

Dawn A. 
Clasificación:
5.0

very good service

JOE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashid K. 
Clasificación:
5.0

Edwin was very friendly and professional.

Arlanga D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vance R. 
Clasificación:
5.0

Quality at a great unbeatable price with great customer service by Brian - What more can you ask for? 😉

CAROLYN M. 
Clasificación:
5.0

Employee did a great job

WILLIAM H. 
Clasificación:
5.0

Very easy experience from booking to drop off

Emily F. 
Clasificación:
5.0

This is an excellent facility. Nothing but great things to say about the staff, storage pricing and flexibility.

Roger L.  |  Overall Experience 
Clasificación:
5.0

The staff were fantastic, the ease of getting in and out wash great. I will pass the word to all my friends, if they need a spot to store RV's, cars, trailers, Pecos is the place. Thank You for your help and understanding.

Oliver W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

All good

GARY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTIAN G. 
Clasificación:
5.0

Thank you and your staff for your continued support and security of our RV while it was at your facility. I would not hesitate returning should a storage need arise. Thanks again for your services, I

SANDRA C.  |  Overall Experience 
Clasificación:
5.0

Friendly service, always use them.

Tom B. 
Clasificación:
5.0

Look forward to your new rv parking lot

LURA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANEQUE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BURTON W. 
Clasificación:
5.0

I was even called the morning of my rental to confirm the rental and to tell it was available early if I wanted it. I was very impressed

STEVEN C. 
Clasificación:
5.0

Excellent customer service. Equipment was in functioning order

Gregg S. 
Clasificación:
5.0

These guys are very friendly and FAST. The only place I will go to rent a U-Haul.

Joseph L. 
Clasificación:
5.0

Great service, above and beyond with accommodations when we had to reschedule a move, it was a huge comfort in a middle of a stressful time. Second time using this location for a uHaul rental and will come back again! Definitely recomend.

DOROLLO JR N. 
Clasificación:
5.0

The man in the office was professional, friendly, and a delight.

Bruce G.  |  Overall Experience 
Clasificación:
5.0

It was very easy to make the reservation, get the truck and go. The gentleman that handled the pick and was very nice and had a great attitude about his job. Much appreciated.

David S. 
Clasificación:
5.0

The staff is very friendly and helpful

CHRIS K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tarah J. 
Clasificación:
5.0

Location and access were perfect. We needed a storage locker while we got settled into our new home.

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl J. 
Clasificación:
5.0

Excellent service, above and beyond the norm. Great location, easy access to highway and clean facility. Great experience!

Sam G. 
Clasificación:
5.0

Great service, clean truck, easy drop off.

Brad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Niles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon R. 
Clasificación:
5.0

Very nice and friendly service.

maria R. 
Clasificación:
5.0

Very professional, and I didn't have to wait forever.

MICHELE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY Q. 
Clasificación:
5.0

Everything was perfect. Staff was friendly and efficient

Lee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon R. 
Clasificación:
3.0

Make sure the truck is available where the person requests it be picked up at. The truck was dirty ( waterbottles and napkins left inside), no windshield fluid and the the windows were filthy. Also, was told truck would have a CD player and it did not.

Nicole J. 
Clasificación:
5.0

Very friendly staff and extremely helpful

Valerie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger C. 
Clasificación:
5.0

The agent that handled our transaction was extremely helpful and polite! His name was Edwin.

Adrian Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Parker B. 
Clasificación:
3.0

The customer service was great but the vehicle had extremely dirty windows and smelled like smoke. Made it hard to breathe with asthma.

Donovan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

leon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

It was an over all good experience! Very nice staff! They were kind and genuine. I appreciate those type of qualities! The van was clean and ran perfect! Thank you very much! Dawnn

DAWN Q. 
Clasificación:
1.0

I was overcharged and cannot get any help resolving this matter.

Matt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

Nothing. Both employees working the day I came in were very friendly, helpful and professional! I had a great experience!

teresa C. 
Clasificación:
5.0

No additional improvements suggested - outstanding service by this office location consistently... ¡Gracias!

Terence F. 
Clasificación:
3.0

U-Haul traffic changed my reservation at the last minute from a 26' truck to a 20' truck creating a chain of events that made moving a nightmare. I will never rent from U-Haul again.

PATRICK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE D. 
Clasificación:
5.0

I have rented lots of moving vehicles and the agent at this location was the most helpful, courteous and friendly I've ever met. Excellent person to represent you business.

Jack C. 
Clasificación:
5.0

I ended up at the Pecos facility because the service at the Ahwatukee facility was horrific. Evidentially, the woman who rented the truck to me in Ahwatukee was let go and instead of honoring my Ahwatukee rental, I was told I needed to go to the Pecos facility (the app was not working and I had a Sunday pick up). Truly, I will not use u-haul again -- ever. That said, I would definitely store items at the Pecos facility. Just to clarify -- I work in tech, the app not working was NOT user error. It was a faulty app.

CHLOE W. 
Clasificación:
2.0

The auto website check out was a disaster, I had to use it because the office hours stopped at 2 and I picked up at 4. Process took way too long. The freeway is in the way cutting off cell signal. I have AT&T and had only 1 bar and the system timed out 6 times. The site should have a internet hot spot to allow access to the internet to speed up the transaction. I was there over 40 min trying to check the truck out, in fact I almost left.

Marvin S. 
Clasificación:
5.0

Gentlemen who helped us was cordial and helpful. He's a definite plus to your company. Gracias.

VERLIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna S. 
Clasificación:
5.0

Quick, efficient, and friendly service.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
4.0

No 26' trucks were available so we had to settle for a 20'. No one's fault other than bad time of the month.

Shawn H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd F. 
Clasificación:
5.0

Everything was great! Brian was awesome. However, the door got jammed and we had a hard time lowering it. Finally got it closed but would not latch. Ended up having to tie it down. Other than that would highly recommend

Mark P. 
Clasificación:
1.0

The address given by uhaul lead me to a dirt road, 35min away from the Actual location this was the worst experience I ever had and I don't know that I'll ever use U-Haul again

Cecilla G. 
Clasificación:
4.0

Uhaul website was having issue which delayed check out. Mirror was loose on passenger side, Bugs on chassis, i had to Re-clean windshield inside and

Larry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONICA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

U-Haul messed ups and has the wrong address for this location. Brian own PECOS and went to bat for me to get a refund because U-Haul sent me to basically a dirt road in the middle of no where and because I returned it two days early. I'm still waiting on UHaul to refund me.

JILLIAN C. 
Clasificación:
5.0

Brian was awesome. Very friendly and great customer service. thank you! Allan Carroll

ALLAN C. 
Clasificación:
1.0

The equipment we had ordered weeks in advance was not at the location. The options I was provided was to either not get the equipment or drive to another location to get it. It took an hour between the check in process and driving to the other location. Additionally, it would have been nice had someone explained the check in and checkout process to me in advance. I would have gotten to the location sooner to avoid delays.

Keith B. 
Clasificación:
5.0

No improvements necessary! Brian Krause was very friendly, professional and informative. He called me in advance on the day of my scheduled pick up, and advised the office would be closing at 2:00 p.m., which allowed me the opportunity to make the necessary arrangements to complete the check out process in person, if desired ... which I did. He performed a complete walk around check of the moving van, and demonstrated how to properly operate the sliding rear door. I would most definitely rent from this location in the future. ??????

Tammie H. 
Clasificación:
5.0

Great service

neil M. 
Clasificación:
5.0

Awesome

Richard L. 
Clasificación:
5.0

Awesome

Stacy B. 
Clasificación:
5.0

Drop off was easy. From my experiences in the past I must say that uhaul has really upped its customer service and quality.

James S. 
Clasificación:
3.0

Better communication.

Matt D. 
Clasificación:
5.0

Great customer service! Highly recommend Pecos Storage!

Evelyn C. 
Clasificación:
4.0

The staff was helpful and professional!

Dwayne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
4.0

The computer system was down the day of rental. I was delayed for 2 hours. The UHaul rental group is very kind and helpful, and this situation was out of their control. Things happen

Greg M. 
Clasificación:
5.0

We really appreciate the communication from Brian throughout our experience. He contacted us to ensure that we knew how to get to the location and he also came into the office early to meet us and ensure that we got the truck. Thank you! We will definitely rent from this location in the future.

Jame C. 
Clasificación:
5.0

Excellent service and very easy to work with. ¡Gracias!

Tammy T. 
Clasificación:
5.0

It was perfect, but checking out a truck takes longer than itt should. If that process could be shortened, I would be even happier.

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
4.0

No one was at the drop off location. Did online drop with no problems.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

Kept my motorhome at Pecos Storage for more than 8 years until I recently sold it. I would highly recommend Pecos Storage.

ED V.  |  Overall Experience 
Clasificación:
5.0

Everyone we worked with was great. There was never a problem. Would highly recommend

COMER W.  |  Overall Experience 
Clasificación:
5.0

Pecos was exactly what I needed. Rates were honest, fair, and upfront. Staff were friendly and access was simple and truly 24/7. Thanks so much -- best place in town.

Keefe W.  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly great facilities never worried about the security they have it taken care of

CODY R.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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