Customer Reviews for Pearson Auto
(Distribuidor de U-Haul del vecindario)

395 comentarios

1586 W 1700 S   Syracuse, UT 84075

(801) 416-3333

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(801) 416-3333

1586 W 1700 S
Syracuse, UT 84075

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Lynda O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynda O. 
Clasificación:
5.0

The gal that helped me was super friendly and knowledgeable! Very helpful!

KAMERON B. 
Clasificación:
4.0

Your staff was nice and friendly, they took care of me right away. It was a good overall experience.

Clay R. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
5.0

Nothing. Pearson's has been amazing for all needs we have had! Neighborhood friends and local trusted shop!

John M. 
Clasificación:
5.0

The Uhaul was filthy on the outside, otherwise it was great

Tammi J. 
Clasificación:
5.0

Keep on keeping on! Especially in hooking up and disconnecting the trailer, even when dropping off the trailer a few hours after the store was closed, one mechanic still there working on a car cheerfully provided instruction and essential assistance in unhooking the trailer on drop off without complaint, despite the distraction from his after hours repair work. Most appreciated!

John F. 
Clasificación:
5.0

Great place and people .. 5 stars

Carl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSTY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony A. 
Clasificación:
3.0

Employees were very nice. They are an auto shop, Uhaul is not their first priority, but they did get to me as quickly as possible.

Brent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Genni L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff R. 
Clasificación:
5.0

Initially had a poor experience with call center lady changing my reservation. Trying to charge me an extra $99 unbeknownst to me. Then Eddie called. Fixed everything up. Went smoothly after. Thanks Eddie!

Jamal J. 
Clasificación:
3.0

Parking at drop off location was very limited.

Harrison W. 
Clasificación:
1.0

My reservation was cancelled and I still have not been refunded.

Cameron P. 
Clasificación:
1.0

Customer service was sub par. Had to call the main number still couldn't help me. I was given an ultimatum of take it or leave it. No one addressed my concerns or was able to provide reasonable explanation. I will not be using uhaul again.

teddy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael F. 
Clasificación:
5.0

Nothing to improve, very reasonable price and well-kept equipment with a strong Air conditioner during this hot weather

POSU T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanner B. 
Clasificación:
5.0

Gracias

Randy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chi Y. 
Clasificación:
5.0

Everything went well. My trailer was due back on Monday the 20th but their location is closed on Mondays and no one informed me when I rented the trailer. Because of that I was charged another day but they were quick to reverse the charge. Overall, everything was great!

Janelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornell B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeremy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

A very nice group of people to work with! Very professional.

Todd D. 
Clasificación:
3.0

Under normal circumstances, the equipment would have been 'acceptable', but not particularly great. It was dusty on the inside and had a fair amount of grime on the frequently touched areas (handles, steering wheel, etc.). Under normal circumstances, I wouldn't even notice, but with the pandemic, I expected a little more attention to cleaning the cab of a truck like this.

LANE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

WESLEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERON E. 
Clasificación:
5.0

first time renting from this location. i was impressed with a great service they provided. helped me hooked it and unhooked.

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

Super friendly and helpful staff. Pleasure doing business with them.

DALE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tige C. 
Clasificación:
3.0

There was no indication as to where I should drop off the truck.

Brandon B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wendy C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brad P. 
Clasificación:
5.0

A1 service as always. Very nice location and nice employees. Will come back when another rental is needed.

Tommy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Britoshjoni D. 
Clasificación:
3.0

Have equipment checked over before giving out to customer

Dale E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
4.0

They only had one truck available for immediate rental, and that is the one I rented.

Robert G. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL AND PAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin E. 
Clasificación:
4.0

El cliente no dejó un comentario.

lesli O. 
Clasificación:
5.0

The staff was so super friendly and extremely helpful, after a stressful move and running a little behind returning the truck the woman behind the counter was such a blessing! I forgot to put gas in because I was running late so she let me take it down the street to get gas instead of charging me! She also just laughed with me about all the craziness that was going on and that really brightened up my day!

Jason D. 
Clasificación:
5.0

Nothing, Hunter has helped us rent twice in the last couple of months. The service is outstanding, they help me hook up and test the lights. The prices are reasonable. I will not go anywhere else as long as Pearson's has a trailer available for me.

GINGER W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandi F. 
Clasificación:
1.0

Need adjustments to my bill. Was charged for 6/10 mile but truck was never moved. Was charged for utility dolly that was never provided. First time using virtual pick up; will not do that again.

CHRISTIAN P. 
Clasificación:
5.0

Servicio al cliente de excelencia. I received a better price than using Budget

bruno A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurent D. 
Clasificación:
3.0

There is almost no parking for the trucks. After hours drop-off is not convenient. The only thing I saw was a lot of signs saying do not park here, but no indication of where to park. Next time I'll drive further to have a better drop-off experience.

Jason P. 
Clasificación:
1.0

Maybe be open on a Monday when every other business in the state is open

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin H. 
Clasificación:
5.0

Amazing, friendly service. Very convenient and very easy!

PAIGE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delbert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna G. 
Clasificación:
5.0

Very nice clean truck. Made moving so much easier.

MICHAEL S. 
Clasificación:
5.0

Sounds good movie to rent U-Haul, were friendly and fast to rent

Carl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
4.0

The 26 foot truck we rented had over 155,000 miles on it. It was covered with black "X"'s all over it from previous damage. We had to drive it over 1300 miles once we loaded it full and began driving the engine sounded like it was going to die. The drivers side door rattled. The windshield wipers were useless. And the gas mileage was terrible worse than any other 26 foot truck we have rented in the past.

Philip L. 
Clasificación:
5.0

It's all good thanks

CLAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa L. 
Clasificación:
2.0

The truck was very messy when I picked it up. The employees were slow to help me get the truck. I was charged for equipment I never used and that wasn't even in the truck.

Jacob N. 
Clasificación:
5.0

They did awesome. I always have a good experience with Pearson Auto.

justin T. 
Clasificación:
5.0

Fastest uhaul rental ever

John B. 
Clasificación:
5.0

I mentioned at drop off that the air conditioning did not work or I could not figure out how to get it to work. Next time I will check that out when I pick up the unit. Also the wiper blades are getting stiff..

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nona S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne K. 
Clasificación:
3.0

This is a small business. They are trying but don't have the space for a full-service U-haul location.

Jeff N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin G. 
Clasificación:
4.0

The 26 foot truck had problem with the brakes and steering. We just made it to our destination. The next day a mechanic come out, added some fluid and started that it should get us to our house. The next morning we left and only had to go 7-8 miles. To stop the truck you had to push the brake pedal to the floor. After we got it unloaded, I called U-haul and told them to come and get the truck. They called the mechanic to check it out. He started that he even drive it U-haul' s office and he is requesting a tow truck. A tow truck came and took it to the shop. Every person was outstanding to deal with, it just took extra time.

Clasificación:
4.0

El cliente no dejó un comentario.

jamie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
5.0

I love Pearson's, I also go to them for my automotive needs.

Mindy S. 
Clasificación:
3.0

Safety chains oily with black oil and road grime. Had greasy oil on both hands when connecting and disconnecting.

Michael H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene J. 
Clasificación:
3.0

Fill your trucks before sending them out Please contact me I feel you owe me a half tank of gas 801-400-4123 cell

Russell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

karl A. 
Clasificación:
3.0

Again...no customer service skills. Dropping off the trailer. virtually no communication from the person other than pointing "put it over there" then "thats it ...you are checked in and walking off". I had to ask...do I get a receipt? Is there any paperwork? How do I get aknoledgement that I actually returned the trailer? Again felt like I was putting him out, or taking him away from something he would rather be doing. Phew...come on U-Haul...you can do better than this! A little bit of training would go a long way.

brian T. 
No se han enviado comentarios para esta ubicación.

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