Customer did not leave a comment.
Joseph Rainey
Customer Reviews for Pearl Paints USA LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amazing customer service
william walkerWhen you show that you appreciate the customer, it makes them feel good; and will be much more likely to be a return customer.
michael kennistonI did a night drop off of the vehicle with 1/4 tank of gas and on the receipt this location said I left it with less than 1/8 which resulted in fuel charges. I had to call U-Haul directly and send them a picture proving that their information was incorrect. Will not be using this location in the future.
Franklin HernandezVery friendly and professional service.
curtis windhamMaintain your trailers.
Patty SmithNice job. Jhonny at Pearl Paints USA did a fine job of servicing the transaction and hooking the trailer to my vehicle.
Daniel CorcoranGreat service. Pulled in and parked and staff unhooked the trailer. No reason to ever rent from anyone but UHaul. Thanks.
Richard AndersonMake the seats more comfortable 13 hours is a long time in seat that set you up straight with no other position.
Roma BogardVery friendly gentlemen that waited on me, was so quick and easy.
Gary EastmanIt’s a paint store. I have dropped off several trailers there and the owner is always friendly and efficient.
Victor DavisPlace was clean and accessible.
Eric MillerHe was out but called me to confirm receipt of truck.
Sandy AllenDrop off was a breeze. Friendly staff.
Mark DuhamelThe gentleman here is kind and helpful. I would highly recommend this place!!
Tami CurryA pleasant experience. Will use again
Thomas McCarthyExceptioal good man , Johny
Loren wellsExcellent customer service .
Kendall DriesseThank you. They were great. I
Tom Weatherly24 hour drop off. Very convienient.
Tim LoftusVery helpful and closed out my rental in a timely manner
WILLIAM BRUGGEStore was closed - sign read making a delivery, call........ I called and got VM. Could not leave a VM as the box was full. Left keys & contract in the drop box and received a receipt via email the next morning. No issues, as all went smooth once I received the receipt with a $0.00 balance due. :)
David MenoI did not appreciate the extra charge that was not disclosed to me and added to my bill without my consent.
Page WhittleThis was the best truck rental I have ever experienced!!!! The 26 ft truck was very clean, Johnny and Elizabeth of Pearl Paints were great to do business with!!
Robert LeCourThis rental place was bad, truck was dirty inside, heavy smoke smell, windshield n both mirrors were filthy..The man just took my $3191.00 n never went over anything about this truck. WOULD NOT RECOMMEND...
Kathryn ShulerI didn’t really go in the building. The site was a dirt parking lot but the gentleman receiving the truck was friendly and efficient. I was out of there in 5 minutes.
Randall ScottThe vehicle I borrowed needed service so I could not verify the mileage then was charged for going over my mileage.
lauren hermanMade reservation online.An insurance was annotated on your application and I couldn’t delete it.At time of pickup of rental unit,I asked that the insurance be deleted as I have auto insurance that would provide converage. Insurance was not deducted from final bill.Would like that refunded to me.
Robert PitzerRental vehicle wasn’t even checked back into system. The worker at store couldn’t find keys and needed to call her boss to ask where the keys were. Mileage was incorrect on previous renter which caused 3 calls to be made. I reserved 5 dozen furniture pads. After scavaging the facility we found 28 which is less than half of what I ordered. Vehicle has extensive scratches and damaged to skirting below trailer. It took 90 minutes to get the rental truck at Pearl Paints.
David WaltersTake into consideration the issues that I had to go through to get the truck in the first place.
DENNIS GOGONASno improvement is needed as I had a good experience. Thank you!
michele gentlesOwner goes above and beyond the request of customer, spent some time to look for furniture dolly when none was available in his facility.
Luciano MatillanoUhaul has always been my go to for trucks and trailers and wouldn’t think of using any other company! No improvements needed, just simple the best.
David BrelandOwner was awesome and very friendly!
Anthony HartExcellent customer service
Ralph WingertBest guy in Leesburg, Florida. He showed me how to hook up properly, made sure I was safe before heading out and assured me an extra day of rental if I needed it.
eva JAcksonGet a Uhaul key Dropbox. It's confusing to have to put them in the mailbox.
Michael RossoNothing Excellent customer service and rental experience. Will recommend.
Lynnette Pottsnothing
Ricardo CallowayMr. Johnny was great!
Sandy ForinashBest U haul experience ever. He should give lessons to other dealers.
Rubel PalmerAwesome customer service wouldn’t change a thing
Jeff CollettWhen I arrived I called the number on the door and was told to drop off the trailer where instructed.
Robert DavisThe gentleman who helps us was very polite and easy to deal with.
james noonSuperb service, courteous and friendly
Bill owensManager was really helpful. Rental was easy and flawless.
Shaun MymudesI got charged $30 after I dropped the truck off for no reason. The truck was clean and I returned it with the amount of gas it was supposed to, so I don’t get why I was still charged!
selena pontiffAt drop off no one was available, tried to call over 10 times in 2 days and phone was never answered. Had to go back to uhaul to get check in resolved. Pick a different location, there are a lot in this area.
michel hipple