Comentarios del cliente para Pearl Heart Shoppe

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pearl Heart Shoppe

Grado total:

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Jeffrey W. en

Grado:

No one was there when I scheduled the pick up. When I called there was no answer after discovering no one at the pick up location. My call was returned after a few minutes by an individual that identified themselves as the owner. I explained I was there for a reserved pick up that I had paid for on line. The individual said that was not possible and the only was they would release the raider was if I gave a credit card. I said I would not pay again and they were disrespectful, told me I was wrong that I needed to call the corporate office and hung up on me. Poor customer service at this location. And I was correct, the regional manager took care of the problem on the phone and had me take the trailer from the location since I had previously paid for it. Not the way to treat a customer. The manager did a great job, much appreciated.

Nick B. en

Grado:

El cliente no dejó un comentario.

JOSEPH R. en

Grado:

Very odd place. I guess it is a Junk store or something. Comes with chickens at the door and all. I mean Live chickens.

James F. en

Grado:

There was a scheduling error regarding pick up time for the vehicle by the provider. Did not obtain the vehicle on time due to the error. The 99 cent per mile charge seems excessive.

jason C. en

Grado:

El cliente no dejó un comentario.