Comentarios del cliente para Peace Frogs Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Peace Frogs Storage

Grado total:

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Laura N. en

Grado:

Great way to end a very difficult move. Thanks to both locations.

steve D. en

Grado:

Personnel at Peace Frogs were outstanding. Friendly, helpful and totally professional. Made this easy, effective and efficient. I'll be back here for my next rental.

Rachel B. en

Grado:

El cliente no dejó un comentario.

Bradley G. en

Grado:

Everything went smoothly, rental agent was very professional and organized. I was on the road in a short period of time to meet my moving helpers at my house on time.

Charles S. en

Grado:

All good

allen S. en

Grado:

After hour drop off. This location helped me with my reservation because they did not have the equipment available for rental. The two other locations in Gloucester had the equipment the equipment but were closed. Piece frogs location was extremely helpful and friendly.

kerry S. en

Grado:

i went in two days before i needed the truck and gave all the information and my CREDIT CARD. when the driver showed up there was no record of me even though i got an email from uhaul. he had to pay for the rental and i wanted it to go on my CREDIT CARD.

Antonis R. en

Grado:

The truck itself was damaged, even had a busted side mirror which the guy at our drop off seemed angry at us about (it had X's showing it was previously done). The equipment rented wasn't in the truck and the pickup location wasn't open. We tried to call after they opened so someone could pick up the equipment but no one answered. We borrowed dollies and eventually drove to another uhaul facility to get blankets but we were charged for everything. The uhaul drop off was bizarre to say the least. We were going to do the app drop off but a rep came running out to "move the truck" and told us we couldn't do anything else because it had now been checked in so we were charged for cleaning (I guess because the blankets weren't folded) and $26 for gas because he wouldn't let us take it across the street). I have yet (in 4 days get a rep on the phone, only given one receipt for the gas/cleaning, and I was charged way more than I should have been. The only good things about this rental were our moving help and the rep I managed to speak to through online chat.

Jarrod W. en

Grado:

El cliente no dejó un comentario.

ronald F. en

Grado:

El cliente no dejó un comentario.

Richard O. en

Grado:

El cliente no dejó un comentario.

Noel C. en

Grado:

I dropped off the trailer at Peace Frogs after hours and had no contact with anyone. All 12 blankets were INSIDE THE TRAILER and I have been charged for them. I am very upset with the way this was handled.

carson W. en

Grado:

Drop box for keys was not by the door to the main office. Made it difficult to find.

Chris H. en

Grado:

Keep smiling

Jim D. en

Grado:

El cliente no dejó un comentario.

Donald T. en

Grado:

Excellent staff and very friendly

MARY B. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

Very easy self drop off after hours, system worked very well

Joe N. en

Grado:

When uhaul gives a customer a confirmation that their vehicle will be at a certain location at a certain time, it would be nice for that to be the case. What a customer definitely doesn't want to get is a text message 2 hours before time of pick up saying that the truck he was promised was giving to someone else, and that he would have to drive 30 miles 1 way out of his way to get another one. That is unacceptable. Furthermore, the only truck available with in reasonable driving distance was much smaller and would not move everything in one trip, so a trailer had to be rented, from another location might I add, and at more cost to me of course. In conclusion, this past uhaul rental experience has been absolutely frustrating and unacceptable.

Jessica O. en

Grado:

El cliente no dejó un comentario.

Judi G. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

El cliente no dejó un comentario.

DOUGLAS W. en

Grado:

El cliente no dejó un comentario.

BRADLEY C. en

Grado:

El cliente no dejó un comentario.

SUSAN V. en

Grado:

The lady asked to take it off and appeared to be very capable, while sending me a receipt over her phone. Awsome, nice person and very polite

Edward M. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

El cliente no dejó un comentario.

Stephen T. en

Grado:

None.

Will M. en

Grado:

Well maintained facility in a very convenient location, clean and well lit.

Natalie M. en

Grado:

I called ahead by at least 5 days to cancel the units.After renting at UHAUL online, I called the location directly to ask a question.They said they had no units in the size that I reserved. REALLY??

Will M. en

Grado:

Friendly staff, and a clean facility located in a safe location.