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William T.
Customer Reviews for Pay Jay
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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When I booked my truck there were zero trucks available in VA Beach and I had to drive over 2.5 hours to pick up a truck in North Carolina. I called and confirmed that I was picking up the truck and the store manager agreed. When I went to pick it up he wasn't there and told his team member that I would need to come back thr next day! I refused of course. Once he got there he was confused with my reservation and it ended up being incorrect in the computer. Now when my reservation was originally booked, I reviewed it online and everything was correct. Next, I explained to the guy renting us the truck and Uhaul rep that was on the phone with him that we needed extra miles because we had to drive back to Virginia Beach to load the truck and then drop off the items at the Uhaul Storage and then finally return it at another location. I was promised that he gave me enough miles to cover the trip. I was charged for extra miles of course!
Kieshawna H.The woman who helped me with this truck was phenomenal!
Peter P.The woman I worked with to help me connect for the North Carolina truck was a true angel.
Peter P.They were very halpful!
Linda P.Make it easy to return and close to the location that people can easily get to without being charged milage and fuel to move U-Hauls trucks for them.
Herbert B.Ask was very helpful and friendly.
LEWIS A.