Customer Reviews for Pauls Bargain Shop & Snack Bar
(U-Haul Neighborhood Dealer)

115 reviews

1400 W 2nd St Ste C   Roswell, NM 88201

(575) 208-0056

Office Hours

  • Mon: Closed
  • Tue-Sat: 10 am–6 pm
  • Sun: 12 am–8 pm

Services at this Location:

Contact Us

(575) 208-0056

1400 W 2nd St Ste C
Roswell, NM 88201

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 10 am–6 pm
  • Sun: 12 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Clint Chavez 
Rating:
5.0

Paul’s U-Haul representative was highly professional, detailed oriented and a great communicator! Excellent job, hope to be able to rent here again soon! Best regards, Jim B. Walnutport, PA

Jim Breidenbach 
Rating:
5.0

Pauls Bargain shop has the best customer service I HAVE EVER HAD!!! I recomend them highly, Super friendly and helpfull, no matter what time you show up!!!! Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Emmanuel Morales 
Rating:
3.0

Customer did not leave a comment.

Denise Timmerman 
Rating:
4.0

Customer did not leave a comment.

Robert Shaw 
Rating:
5.0

Keep up the great work

Jeremy Rucker 
Rating:
3.0

The neighborhood is a little scary for those dropping off vehicles after hours. I did not go into the building so I cant really rate the location overall.

Neira Armendariz 
Rating:
1.0

The location is a small local store where they sell old used stuff, it is dark inside with not lights on, dirty and smells dog because they have a dog inside. You won’t find what you need in that particular store.

Jesus Flores 
Rating:
3.0

The guy who helped me was very friendly and helpful.

ANTHONY C 
Rating:
5.0

Customer did not leave a comment.

ALAN POTHUISJE 
Rating:
5.0

Customer did not leave a comment.

Michael Silva 
Rating:
5.0

Customer did not leave a comment.

harry dupape 
Rating:
5.0

Customer did not leave a comment.

theresa dyer 
Rating:
5.0

Customer did not leave a comment.

brandy Myers 
Rating:
2.0

The store is a cluttered thrift shop. The store owner is very nervous and socially awkward which makes the interaction uncomfortable. He’s relatively nice but not overly helpful. Thankfully the drop off process is easy enough it doesn’t take long.

Jennifer Weathers 
Rating:
5.0

Customer did not leave a comment.

Mary Smith 
Rating:
4.0

Customer did not leave a comment.

Andy Dlinn 
Rating:
5.0

Excellent!

DAN NELSON 
Rating:
3.0

Customer did not leave a comment.

Kenneth Crowl 
Rating:
5.0

Customer did not leave a comment.

Thomas E Brown III 
Rating:
5.0

Okay

Wesley Edwards 
Rating:
3.0

No personnel were at the location. I had returned my dolly to,the location where I picked up, the trailer since I did not need it at my destination. I would not have wanted to leave the dolly in an open trailer in a parking lot with other businesses. I will not use that location again.

Lori Walker 
Rating:
5.0

Customer did not leave a comment.

Armando Hernandez 
Rating:
5.0

Helpful and pleasant to work with while getting checked out.

Guy Tipton 
Rating:
5.0

Customer did not leave a comment.

Andrew Miller 
Rating:
5.0

Excellent and friendly service!

RoseMary Knorr 
Rating:
3.0

Customer did not leave a comment.

John Wright 
Rating:
5.0

Customer did not leave a comment.

Edward Maskill 
Rating:
4.0

The attendant was very attentive, kind and helpful. The place doesn’t have an area to wash equipment that is probably why the truck had dry mud on it.

MIGUEL REYES 
Rating:
5.0

Customer did not leave a comment.

Jeremy Koetter 
Rating:
2.0

Truck was dirty when I received it. The cargo was dirty and had to swept could use a good wash with water. The cab was dirty as well it had crumbs and Liquid stains. The truck didn’t run too smooth it definitely needs a tune up.

Mark Meraz 
Rating:
5.0

Customer did not leave a comment.

LUIS POSADAS 
Rating:
5.0

Very nice and patient after-hours service representative. Thank you!

VivianG Harriman 
Rating:
5.0

Customer did not leave a comment.

MICHAEL KROM 
Rating:
3.0

Customer did not leave a comment.

Eric Fair 
Rating:
5.0

None

GILBERT DURAN 
Rating:
5.0

The people were really nice .

NATASCHA PREISS 
Rating:
5.0

Customer did not leave a comment.

Brad Fussell 
Rating:
2.0

Shop seemed sketchy. Guy was nice and helpful.

MICHAEL LAYTON 
Rating:
3.0

Customer did not leave a comment.

MICHAEL LAYTON 
Rating:
5.0

Clean the vehicle between users

MARK ARTURI 
Rating:
5.0

Customer did not leave a comment.

Roberta Dempsey 
Rating:
5.0

Had no issue. Called the after hours number and he told me to go ahead and drop it.

JOLLY SHACKELFORD 
Rating:
5.0

Customer did not leave a comment.

JULIE CHEATHAM 
Rating:
5.0

Customer did not leave a comment.

JOSEPH A COX 
Rating:
3.0

Customer did not leave a comment.

ERWIN HANCOCK 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO PATONI 
Rating:
5.0

All good

mario solorio 
Rating:
4.0

Customer did not leave a comment.

Zachariah Nelson 
Rating:
5.0

Great service and friendly.

Keith Thompson 
Rating:
4.0

Customer did not leave a comment.

Bruce Nicholson 
Rating:
4.0

Customer did not leave a comment.

Timothy Matakas 
Rating:
5.0

Customer did not leave a comment.

Martin Castaneda 
Rating:
5.0

Customer did not leave a comment.

Alonso Banuelos 
Rating:
5.0

Great customer service and genuine. Definitely will return.

Anna Elias 
Rating:
4.0

Customer did not leave a comment.

Eddeana Ueland 
Rating:
5.0

Customer did not leave a comment.

Keith Thompson 
Rating:
5.0

Customer did not leave a comment.

AXEL SALINAS 
Rating:
5.0

Customer did not leave a comment.

Justin Boswell 
Rating:
5.0

Customer did not leave a comment.

Ramona Ruiz 
Rating:
5.0

Customer did not leave a comment.

norma aragon 
Rating:
5.0

Customer did not leave a comment.

Catherine Goetz 
Rating:
5.0

Customer did not leave a comment.

cyndi disalvo 
Rating:
5.0

The attendant was great, the level of customer service was great.

Leonel Marquez 
Rating:
3.0

Customer did not leave a comment.

Leroy Clark 
Rating:
5.0

Great service great people. I will definitely use them again

Juan Campos 
Rating:
2.0

Their hours of operation are not customer friendly opening @ 10 AM My truck was suppose to have have blankets it did not and with them not being open for another 2 hours made it extremely difficult. Your customer support actually hung up on me while I was trying to resolve the blanket issue Wow! I will say Sid at the sight did go out of his way to make it right once he knew the situation @ 10:00 AM. Overall I have found U-Haul only to be as good as the local site and there online and phone support is suspect. To top it all off they tried to send me to a site that had no U-Haul services at all for drop off I have the text to prove it and when I called customer support they verified the bogus address!!!!!!!!!!!! Luckily I knew I would get great service at 1901 Eubank NE and requested the switch and got great service. I don't plan on moving anytime soon, but I would be wary of U-haul unless I knew the location.

Mark Roper 
Rating:
5.0

Open parking, easy access to drop off and pickup trailers.

BRENT KINGSLEY 
Rating:
5.0

Extremely helpful and courteous. The next time I need a rental, I will be coming here.

Richard Glenn 
Rating:
5.0

Customer did not leave a comment.

David Turnbull 
Rating:
1.0

The one who set the pick up location never asked what time I needed the truck, sending it to the location which opened the latest in the city.

Jonathan Lee 
Rating:
5.0

Customer did not leave a comment.

Hendry gatica 
Rating:
5.0

I REQUEST PAULS FOR A REASON. THEY ARE ALL VERY PROFESSIONAL AND FRIENDLY. GREAT JOB

cindy brockman 
Rating:
5.0

Customer did not leave a comment.

Lorenda Brown 
Rating:
5.0

Did was awesome! Thank you!

Douglas Steslow 
Rating:
4.0

It was a pleasant experience great customer service.

Larry Lopez 
Rating:
5.0

Customer did not leave a comment.

Robert Butler 
Rating:
5.0

Customer did not leave a comment.

randy dross 
Rating:
3.0

They did not have an electric crossover for flat 4-pin for round receptacle. She did call another rental location in town, and I had buy this crossover,

Rex Mann 
Rating:
5.0

Customer did not leave a comment.

eladio villanueva 
Rating:
4.0

Customer did not leave a comment.

jude zimmerman 
Rating:
3.0

Customer did not leave a comment.

Joe Baca 
Rating:
5.0

Customer did not leave a comment.

Susan Morrissey 
Rating:
3.0

The brake fluid was overfilled, causing a few problems. We were also supposed to have a discount applied, but it never was so we had to pay full price.

Hunter Filonowich 
Rating:
4.0

Customer did not leave a comment.

Robert Barker 
Rating:
4.0

Customer did not leave a comment.

Radney Stricklin 
Rating:
5.0

Customer did not leave a comment.

Kaye Nations 
Rating:
5.0

Sid was extremely helpful and great to deal with

Stacy Wozniak 
Rating:
5.0

Ken was awesome! I will recommend always!

thomas kuemmerle 
Rating:
5.0

My service guy was great. The location was closed when I returned the equipment. I did have a hard time getting the trailer to release from the hitch. It would have been nice if the equipment was updated and had a crank wheel fir easier release.

Chris Neal 
Rating:
5.0

Customer did not leave a comment.

Jordan McGee 
Rating:
3.0

Customer did not leave a comment.

rebecca chavez 
Rating:
5.0

Exemplary customer service and friendly gentleman at this location. My renting experience from start to finish could not have been better.

Stewart Corder 
Rating:
5.0

Customer did not leave a comment.

Victoria Martinez-Aguilera 
Rating:
5.0

Customer did not leave a comment.

mario rosales 
Rating:
5.0

He was very nice and helpful.

Debbi Kelley 
Rating:
5.0

Customer did not leave a comment.

timothy turner 
Rating:
5.0

Sid was very helpful and provided a wonderful experience.

Gerardo Camacho 
Rating:
5.0

Customer did not leave a comment.

LLOYD GRIFFTH 
Rating:
5.0

Sid was extremely helpful, friendly, and knowledgeable. I would definitely rent a uhaul from here if needed in the future

Gary Johnston 
No reviews have been submitted for this location.

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