Customer Reviews for Patriot Automotive
(U-Haul Neighborhood Dealer)

54 reviews

3245 Hwy 70   Columbiana, AL 35051

(205) 669-0741

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(205) 669-0741

3245 Hwy 70
Columbiana, AL 35051

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Can’t think of anything that could have mad the experience any better 😊

Tim Holcomb 
Rating:
5.0

Customer did not leave a comment.

JOSEPH CLINTON 
Rating:
5.0

Customer did not leave a comment.

Nicholas Walton 
Rating:
5.0

Customer did not leave a comment.

Bobby Garst 
Rating:
5.0

No improvement needed. The owner was very helpful.

Darrell Davis 
Rating:
5.0

Customer did not leave a comment.

Brandon Camacho 
Rating:
3.0

Customer did not leave a comment.

Phillip McCohnelle 
Rating:
5.0

Customer did not leave a comment.

Joshua Brown 
Rating:
2.0

The truck had 175000 miles on it and it drove like that The wheels were out of balance and it shook the entire truck The engine was loud It was a missable trip of 700 miles

LAWRENCE MCMEANS 
Rating:
5.0

Customer did not leave a comment.

Robert Chaisson 
Rating:
5.0

Customer did not leave a comment.

Shardae Cross 
Rating:
5.0

Customer did not leave a comment.

Lisa Baswell 
Rating:
4.0

Keep up the good work 👍

JOHN CRAWFORD 
Rating:
5.0

Candy was very serviceable & very helpful... i will recommend this location..

JOHN CASTILLO 
Rating:
1.0

I was suppose to pick up at location nearby but when we got there they didn’t have a truck & sent us about an hour away after dark in a very dark parking lot & made me pay for the extra miles. Then I had to return it to the same place & pay the extra miles again! Horrible experience!!!!

Vicki Cline 
Rating:
5.0

Very good!

RICHARD GLASGOW 
Rating:
5.0

Friendly

Michael Barrow 
Rating:
5.0

Customer did not leave a comment.

Anthony Tolbert 
Rating:
5.0

Patriot was very clean, friendly, and efficient. I highly recommend.

Laurie Ondus 
Rating:
5.0

Very professional and friendly staff.

Edward Treanor 
Rating:
5.0

Customer did not leave a comment.

Don Harchuck 
Rating:
3.0

The lady who was working at the desk to get everything set up and situated was great! She was super knowledgeable, kind and helpful! However, it being inside a car workshop was not ideal, there was literally someone walking around smoking, which was gross. Would be better if she was able to help customers OUTSIDE of the shop.

Rachael Isom 
Rating:
4.0

We had scheduled the truck pickup at a location in Montevallo but just prior to the pickup time we were notified that we would be getting our truck several miles away in Columbiana.

Jodi Wilson 
Rating:
5.0

Very helpful and accommodating and willing to adjust to our specific needs. They always are focused on our needs.

ROBERT SCULLEN 
Rating:
5.0

Candi is a wonderful person to work with. She makes the rental very quick and easy.

Diana Purdue 
Rating:
5.0

They were very nice and helpful

Victoria Addams 
Rating:
5.0

Customer did not leave a comment.

STEVE CAHALAN 
Rating:
5.0

Customer did not leave a comment.

Destin Brown 
Rating:
5.0

Everything was great and easy.

Kenny Mccord 
Rating:
5.0

Onsite staff was helpful and pleasant to work with.

Jason Romans 
Rating:
5.0

Customer did not leave a comment.

Jonathan Bankston 
Rating:
5.0

A much needed new location for U-Haul in the Columbiana area. Very friendly folks and easy to work with - just wish they were open on the weekends.

ERNEST BUCHINA 
Rating:
5.0

Everyone there was kind and courteous.

charles boothe 
Rating:
5.0

truck was a little muddy inside but it was raining out so to be expected....the passenger side window wiper was missing but the location replaced it before i left

Scott Berg 
Rating:
5.0

Great help

Art Canady 
Rating:
3.0

Customer did not leave a comment.

ANNETTE higdon 
Rating:
5.0

You failed to ask about the most important part. I had a tire on the trailer delaminate enroute. The initial call to the U-haul trouble line was horrible. Initially told there would be a 45 minute wait. I hung up and called back and was told it would be a 52 minute wait. This amount of delay when there is a real problem with the rental unit is unacceptable.

Norris Jackman 
Rating:
5.0

Customer did not leave a comment.

Jerry Reeder 
Rating:
5.0

Customer did not leave a comment.

Kevin Pulsifer 
Rating:
5.0

Friendly and great customer service!

Leah Moree 
Rating:
5.0

Customer did not leave a comment.

robert pich 
Rating:
5.0

Customer did not leave a comment.

robert pich 
Rating:
5.0

they patiently spent a lot of time helping troubleshoot my connection. was able to safely use trailer to destination. great establishment , nice friendly staff.

Mart Berger 
Rating:
5.0

Customer did not leave a comment.

Demetrius Beamon 
Rating:
5.0

Customer did not leave a comment.

John Reeb 
Rating:
5.0

Not a thing the 2 guys that helped was excellent they gave me a old fashioned Southern welcome and hospitality great job!

Fidel Waters 
Rating:
5.0

Customer did not leave a comment.

Clifford Dubose 
Rating:
4.0

Customer did not leave a comment.

Tawney Waldo 
Rating:
5.0

Just send them to this location and they will love U-Haul awesome people

Vinnie Wydemon 
Rating:
5.0

Customer did not leave a comment.

BRIAN GILLIAM 
Rating:
5.0

Folks were pleasant and efficient. Trailer was RTG, clean, and well maintained (good tires). I had already checked in online … I stopped, got contract, picked up trailer, and was on my in less than 20 minutes. Drop off was even easier. Hail State!

Charles Bridges 
Rating:
5.0

easy to back up and unload and clean great place

Michael McInerney 
Rating:
5.0

Customer did not leave a comment.

Eli Hurowitz 
Rating:
5.0

Customer did not leave a comment.

HARRY ADAMS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top