Customer Reviews for Patio Market And Hardware
(U-Haul Neighborhood Dealer)

446 reviews

32234 W Jefferson   Rockwood, MI 48173

(734) 441-3970

Office Hours

  • Mon-Fri: 10:30 am–9 pm
  • Sat-Sun: 10:30 am–8 pm

Services at this Location:

Contact Us

(734) 441-3970

32234 W Jefferson
Rockwood, MI 48173

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am–9 pm
  • Sat-Sun: 10:30 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lawrence M. 
Rating:
4.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Quick service, again as a returning customer, great experience ,Thanks again

Perry C. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

sean D. 
Rating:
5.0

Customer did not leave a comment.

JOE T. 
Rating:
4.0

The parking lot is very muddy. Other than that everything was good.

Dennis R. 
Rating:
5.0

Staff were helpful.

ed V. 
Rating:
5.0

Customer did not leave a comment.

Amanda D. 
Rating:
4.0

Customer did not leave a comment.

Herman R. 
Rating:
5.0

Great customer service

Kathy F. 
Rating:
5.0

It was a pleasure doing business at the location. The staff was knowledgeable, friendly.

Judson S. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Great service and very helpful!

David L. 
Rating:
5.0

Very helpful and very friendly.

anthony P. 
Rating:
5.0

Helpful very kind and accommodating

JANEL P. 
Rating:
5.0

Very helpful. Process was easy. Already setup my next rental.

David L. 
Rating:
5.0

Top notch. Very convenient.

Ray M. 
Rating:
5.0

Excellent customer service!

ROGER DANIEL L. 
Rating:
5.0

Great service!! No problems with the truck. These guys are really nice and take care of you.

Eric C. 
Rating:
3.0

Truck had an exhaust leak, French fries in the seat, lighter on the floor. Dash/cup holders dirty. Paid for a small dolly/hand truck and it wasn't there.

Stefanie L. 
Rating:
5.0

Customer did not leave a comment.

Vernon H. 
Rating:
5.0

Customer did not leave a comment.

Lyle A. 
Rating:
5.0

Easy access for us thanks!

Elmer D. 
Rating:
5.0

Fast and easy service! The store clerks were very friendly and attentive

SANDRA L. 
Rating:
5.0

Customer did not leave a comment.

peter T. 
Rating:
5.0

Great vehicle. Highly recommend using U-Haul.

Doug F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
4.0

Communication between the workers, I returned the Uhaul 5pm the previous day, get a call the next morning stating I still had the vehicle. I never recieved a final bill through email as stated.

Daniel B. 
Rating:
5.0

I personally don't think there is anything you need to change but I can only speak for my experience thank you..

Richard M. 
Rating:
5.0

Great help with hook up to truck. I called them to let them know of delays on return. Very helpful.

Don C. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

Tom D. 
Rating:
5.0

Friendly helpful staff. Nice equipment

William H. 
Rating:
3.0

This location is great when parking a U-Haul truck due to the large open area and I fences or obstructions. The downside is for mobile pickup users, there is no internet access or service at this location which makes filling out the mobile applications nearly impossible. Definitely a great location for in person pickup and dropoff.

Mason F. 
Rating:
5.0

Customer did not leave a comment.

Dawn K. 
Rating:
5.0

Customer did not leave a comment.

steve S. 
Rating:
5.0

Was a new truck that worked great and was very clean!!

Michael C. 
Rating:
4.0

Customer did not leave a comment.

william W. 
Rating:
3.0

Customer did not leave a comment.

MARLEETA V. 
Rating:
5.0

Excellent service, I would use it again, great staff.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Ryan K. 
Rating:
5.0

Great staff. Very helpful. Have rented there before. Will rent again.

Ray M. 
Rating:
5.0

Joe at Patio was excellent. Thank you

Brian A. 
Rating:
5.0

Customer did not leave a comment.

doreen K. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

The guy who rented me the truck was cool and the guy who I dropped it off to was a complete dick head..

William J. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

kevin K. 
Rating:
5.0

This location was probably the best customer service experience I have had with u haul. It's a small location but treating people well goes a long way. I highly recommend Patio Market, an overall perfect experience

ADAM GREGORY W. 
Rating:
5.0

Always professional a pleasure to do business with.

Keith G. 
Rating:
4.0

Very friendy people at this location. He was patient during our changed of trucks., from a 15ft to a 20ft. I'll be back again next time.

robert H. 
Rating:
5.0

Customer did not leave a comment.

Keith U. 
Rating:
5.0

Customer did not leave a comment.

Dan M. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Easy in and out. Good people.

Brent C. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
4.0

Customer did not leave a comment.

Broc J. 
Rating:
5.0

Customer did not leave a comment.

steven N. 
Rating:
4.0

Customer did not leave a comment.

Curran E. 
Rating:
5.0

Customer did not leave a comment.

Corneliu B. 
Rating:
5.0

Great location, friendly staff, would not hesitate to use again and recommend!

nate J. 
Rating:
5.0

Customer did not leave a comment.

Theodore T. 
Rating:
3.0

My 2 original pick up sites had no truck for me the day of pick up , had To go to this , pick up site, big hassle, no compensation but 50.00 off a 800.00 and some dollar bill. And turned the truck in 2 days early, no compensation for that, seems like I got ripped off .

Randall K. 
Rating:
5.0

Very helpful and flexible

Perry C. 
Rating:
4.0

Original location canceled my reservation, causing me a lot of logistic problems, they wouldn't help me out, with finding what I needed,I had to call main number, and go to another location 20 miles away. Did I mention I came from Chicago, pickup in Taylor Michigan by detroit

Dan M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK GEORGE W. 
Rating:
5.0

Excellent customer service! I will definitely use them again.

Arthur B. 
Rating:
5.0

Great job, very helpful.

JEFFREY A. 
Rating:
5.0

Nothing except to inform customer that a cash payment will be met with a deposit

Sean S. 
Rating:
4.0

Customer did not leave a comment.

Annpatrice G. 
Rating:
5.0

Customer did not leave a comment.

angela A. 
Rating:
4.0

Customer did not leave a comment.

Roger G. 
Rating:
5.0

Customer did not leave a comment.

VANESSA LEA C. 
Rating:
5.0

Just keep doing what you do

Melanie C. 
Rating:
3.0

For this location, not much. For the vehicle, the prior user needed to have swept out the back.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Jabari B. 
Rating:
5.0

Convenient location, friendly service, help full hookup.

KeithW F. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

Staff was nice and knowledgeable. Internet or connection to chenk in and pay was down and took longer than should've. Return was easy and fast.

Kirsi R. 
Rating:
5.0

Customer did not leave a comment.

Dan T. 
Rating:
5.0

They are the best

kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Marsha E. 
Rating:
1.0

Guy was rude . Quite the asshole . Pricey as well 100 bucks for 24 hrs plus gas for a van . Never again !!!!!

Eric M. 
Rating:
3.0

When we returned the vehicles there was a man that stood and stared at us and then watched us as we were leaving. When my wife finally rolled her window down and asked if he needed something he said no and walked back into the store. I'm not sure what his story is but it made us uncomfortable.

Keith R. 
Rating:
2.0

Customer did not leave a comment.

BRUNO B. 
Rating:
5.0

Customer did not leave a comment.

Rochelle S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Staff was awesome. I rented a truck on Friday and returned on Sunday to rent a trailer. Both visits were smooth and quick. Definitely recommend.

KEVIN D. 
Rating:
4.0

Customer did not leave a comment.

Bill S. 
Rating:
4.0

Customer did not leave a comment.

Don C. 
Rating:
5.0

Very easy, convenient drop off location

aaron B. 
Rating:
3.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Joni R. 
Rating:
5.0

They were very helpful and knowledgeable about the equipment and all the things that we needed to do the job at hand. Thank you so much again.

JACOB ODELL G. 
Rating:
5.0

Customer did not leave a comment.

jim M. 
Rating:
3.0

Customer did not leave a comment.

STEVEN SCOTT G. 
Rating:
1.0

I never rented any U haul this week, I'm not sure why I received another customer receipt

KAREN JEANNETTE W. 
Rating:
5.0

Windshield wipers need replaced bad on unit I rented Otherwise no problems

SCOTT MICHAEL C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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