Customer Reviews for Patina Storage LLC
(U-Haul Neighborhood Dealer)

143 reviews

100 Powers Blvd   Piedmont, SC 29673

(864) 295-1421

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/6/2024: Closed
  • 4/27/2024: Closed

Services at this Location:

Contact Us

(864) 295-1421

100 Powers Blvd
Piedmont, SC 29673

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/6/2024: Closed
  • 4/27/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Todd Cantrell 
Rating:
5.0

This location is great for me. It is close to my business. I love the workers.

Tammy Flaherty 
Rating:
5.0

Customer did not leave a comment.

Anthony Sabbatino 
Rating:
5.0

The overall value in the experience with the customer service provided at this location

ACCOUNTIES SMITH 
Rating:
5.0

Kim and Keith were so friendly! I walked in needing a truck. They had what I needed and within minutes I was on my way. I will definitely go back there the next time I need a moving truck!

JOHN HARVIN 
Rating:
5.0

Miranda was great

Ralph Vaughan 
Rating:
4.0

Clean place, plus truck.

Charles Humphrey 
Rating:
5.0

Thank you!

Ondrej Sliva 
Rating:
5.0

No one thing. They were both helpful and friendly.

Ruth Williams 
Rating:
5.0

The location was unique in design. The staff was friendly and efficient. We had a change to our contract and it was handled quickly. The equipment was clean and handled the job we had to do.

Rob Wilder 
Rating:
5.0

I can't think of nothing it was outstanding

Keven Bryant 
Rating:
5.0

Customer did not leave a comment.

Kim Garrison 
Rating:
5.0

Customer did not leave a comment.

Denzel Dawkins 
Rating:
5.0

Nothing

Jeffrey Moison 
Rating:
4.0

I was charged for blankets that I did not order or use😕

Donald Heagle 
Rating:
5.0

Great and friendly service!

Charles Jenkins 
Rating:
5.0

No issues…friendly and informative front desk

Donald Heagle 
Rating:
3.0

Was not given hours of operation… had rental scheduled for 8AM pick up but they didn’t open until 9 so I sat there for an hour… I returned rental at 12:50 and they had closed although they were supposed to be open till 1:00

Donald Heagle 
Rating:
5.0

Great service, give the lady a raise

Tim Emory 
Rating:
5.0

Cool vibe place with excellent customer service!

Kristal Ferguson 
Rating:
5.0

Great customer service! Such an easy and efficient place is patina Storage! Thank you!

William Moorman 
Rating:
5.0

Customer did not leave a comment.

LAWANA MOUNTAIN 
Rating:
5.0

Customer did not leave a comment.

Virginia Key 
Rating:
5.0

Everything was perfect. We have rented several times and our experiences have been great.

Paul Johnson 
Rating:
5.0

Longer hours on Saturday and open until 5:30 weekdays for people who work.

Jacqueline Gray 
Rating:
5.0

Great service!

Robert Keeney 
Rating:
5.0

The woman who checked us in for our U-Haul Rental was super informative and helpful in getting our equipment and in pricing. She also helped us get a 15’ truck so we would have a ramp for our appliance dolly since we originally had a 10’ truck which did not have a dolly.

Kavin Vasquez 
Rating:
5.0

Customer did not leave a comment.

rebecca lee 
Rating:
5.0

This U-hual place was the best. They helped me out at the last minute. I booked a truck online at B and N truck repair. I got there they were closed on the week end. I called the number and asked, they lady answered and basically said they were closed on the weekend and it is not there problem. I went to Patina was treated like like a king. Thank you very much for stepping up. I will let everyone know what great and awesome service you give. Thank you

Douglas Dobbin 
Rating:
5.0

nothing

Marie Shaw 
Rating:
1.0

She was rude

Marlana Darcy 
Rating:
5.0

Customer did not leave a comment.

Caleb Evans 
Rating:
4.0

Customer did not leave a comment.

GARY RIFENBURG 
Rating:
5.0

Customer did not leave a comment.

ADRIAN STEWART 
Rating:
5.0

Wonderful and friendly service

Al Means 
Rating:
5.0

Everything was great from equipment to the office thanks!

FREDRICK WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

NILESHKUMAR PATEL 
Rating:
5.0

Gas reimbursement,being a lady not knowing about fule tanks, over filled the truck I rented. I was to make sure that it was on a half tank but (stupid me) filled it full. So I lost $50.00 in gasoline. While my car was on empty. Please send it back to me. You have my # and address. Other than that it was great working with the lady's in the office, over all wonderful experience. I will use this location again soon. I had my truck thursday-tuesday and the cost was not bad at all. THANK YOU !!

Nancy Hall 
Rating:
5.0

Customer did not leave a comment.

Charity Ross 
Rating:
5.0

Best U-Haul rental facility I've ever delt with. Friendly and great service

Phillip Stroup 
Rating:
5.0

Excellent service provided by Kim.

Valerie Clardy 
Rating:
5.0

Customer did not leave a comment.

Phillip Stroup 
Rating:
5.0

This was by far the best experience I've ever had with uhaul. Kim was wonderful, the customer service was above and beyond! It was super easy to pick up my rental everything was ready and waiting. It was also super easy to return my rental. I was actually about 15 minutes late bringing my truck back bc of traffic and getting lost but I called to let them know. Kim was very understanding. Every interaction with Patina was exceptional!! I would recommend definitely and in the future if I needed uhaul again, I would go back myself to Patina and Kim. Thank you for the best experience with uhaul!

Sabreena Gillespie 
Rating:
5.0

The service was great. I highly recommend using this location. Thanks again.

Terry Witherspoon 
Rating:
4.0

Patina storage is a nice facility to rent from Cost about 120 to rent the truck People that run it are very nice I'd recommend using there trucks anytime

Justin Kirby 
Rating:
5.0

Customer did not leave a comment.

Charles Childs 
Rating:
5.0

Customer did not leave a comment.

Karen Wagner 
Rating:
5.0

Customer did not leave a comment.

Charles Emory 
Rating:
5.0

A breath of fresh air and professionalism in an otherwise brutal summer project. Great Folks!

David Quick 
Rating:
5.0

Customer did not leave a comment.

Donnie Duncan 
Rating:
5.0

Kim’s business style reflects her wonderful character. She ensured we had a 26-foot truck, accommodated our out-of-town moving crew, even provided them with water. The owner of our moving co was excited and said he and Kim were going to work together to create some moving business in the Greenville area. So smart! Thanks to Kim and Miranda for their extra!! Lori Chapman

Lori Chapman 
Rating:
5.0

Very friendly and helpful!

DONALD EPP 
Rating:
5.0

Customer did not leave a comment.

MELVIN PORTER 
Rating:
5.0

Very great service. Everyone was very nice and helpful.

Samantha Cureton 
Rating:
4.0

More places to park after hours would be ideal, but overall it was a good experience.

Adria Bridges 
Rating:
4.0

Lack of communication on turning the vehicle in!!!!

Landis Williams 
Rating:
5.0

Customer did not leave a comment.

William Cochran 
Rating:
5.0

I noticed a hand truck in the truck as well as blankets. I never seen that before, it was nice to know if I needed them they was there.

Sandra Finley 
Rating:
5.0

Customer did not leave a comment.

STEVEN SANFILIPPO 
Rating:
5.0

Ms Kim was very helpful and very kind

Ted Cochran 
Rating:
5.0

The nice young lady that assisted me was PHENOMENAL! Very friendly and sociable. She explained everything clearly. She's a true asset! P.S. Give her a raise!

Shawn Matalino 
Rating:
5.0

Customer did not leave a comment.

Michael Stanley 
Rating:
5.0

Customer did not leave a comment.

Tom Dyszkiewicz 
Rating:
5.0

Very friendly and helpful.

Ted Cochran 
Rating:
5.0

Customer did not leave a comment.

Joaquin Santiago 
Rating:
5.0

Kim was excellent. She really worked with us on getting a truck on short notice.

Thomas Bobo 
Rating:
5.0

Customer did not leave a comment.

Maxine Hunt 
Rating:
5.0

I do not appreciate that square footage of the truck is occupied by extras from U-Haul. If I wanted a furniture dolly, I would have rented one. I don't appreciate having to load things around it and around the bag of blankets on the wall that can't be removed. U-Haul is misrepresenting the square footage of the truck because U-Haul has decided to occupy some of the space that I paid for.

Arthur Ramey 
Rating:
5.0

Kim was very helpful in making this experience easy and was very informative.

Robert Strawhorn 
Rating:
5.0

Kim is an amazing business owner and person! Great service as well as useful, equipped, and super clean business! I love this place and highly recommend it to anyone needing storage and moving assistance!

Tasha Jones 
Rating:
5.0

Very easy and quick.

Michael Owens 
Rating:
3.0

Kim fits perfectly with u-haul. Can’t find a better person. Always smiling always ready to help.

CHARLES MEAGER 
Rating:
5.0

very positive

Cyrus Rogers 
Rating:
5.0

Customer did not leave a comment.

LUTHER BELLS 
Rating:
5.0

Kim does an excellent job managing the truck rentals. I would wholeheartedly recommend this location! I do find the U-Haul website to be very challenging as it relates to rentals, so that's an opportunity for improvement.

Joel Covar 
Rating:
5.0

Easy process very sweet lady working the morning a pickup Excellent customer service.

Shakenia Robinson 
Rating:
5.0

Customer did not leave a comment.

Debra Goodwin 
Rating:
5.0

Customer did not leave a comment.

HAYLEY TROTTER 
Rating:
5.0

Nothing! Kim is awesome. She is very polite and knows the business.

CHARLES MEAGER 
Rating:
5.0

Everything was fantastic. Of all the times I rented a U-Haul this was the best experience I ever had.

Tom Hess 
Rating:
5.0

Nothing! You can’t improve a wonderful experience!

CHARLIE KRULIC 
Rating:
4.0

I had a problem with my reservation because the online system made a mistake on my dates. I had to accept a smaller truck that forced me to make additional trips. The store rep was very apologetic and accommodating which made things go more smoothly.

KEVIN NEAL 
Rating:
5.0

Very customer focused and helpful management.

ROBERT GUSTIN 
Rating:
5.0

Customer did not leave a comment.

RONALD GHIZZONI 
Rating:
5.0

Customer did not leave a comment.

DARRYL FISHER 
Rating:
5.0

Customer did not leave a comment.

TONI TITTLE 
Rating:
1.0

Customer did not leave a comment.

Alexandria Johnson 
Rating:
5.0

Kim, the person that helped me, went above and beyond to help me. She was very knowledgeable and made it a pleasant experience.

CLAYTON CANTRELL 
Rating:
5.0

You did a wonderful job. You were easy to communicate with and has service with a smile. Thank you for all that you did.

KAREN GRAY 
Rating:
5.0

Was impressed with the service. They went above and beyond to ensure we had the equipment needed to get our car back to SC after it broke down in TN. Would highly recommend this location.

MATTHEW BERESH-BRYANT 
Rating:
5.0

Customer did not leave a comment.

CHARLES CULBERSON 
Rating:
1.0

I was charge an extra 20.00 because no one explain to me that I had to be back at a certain time

William Thompson 
Rating:
5.0

Customer did not leave a comment.

HEATHER EBERT 
Rating:
4.0

Very clean office. The family that runs it were very nice and easy to deal with. Unfortunately we needed and had requested a furniture dolly, but wasn’t notified until we arrived that there wasn’t one available. Had to buy one to move a heavy piece of furniture. They did try to find one at another store but were not successful. Added about an hour to our trip.

Benjamin Holmes 
Rating:
5.0

Customer did not leave a comment.

LAUREN COX 
Rating:
5.0

Nothing. Everything worked as needed.

JONATHAN MCKEE 
Rating:
5.0

Customer did not leave a comment.

JAMES MAHON 
Rating:
5.0

Customer did not leave a comment.

ELLETIA DENT-WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

MARK BANISTER 
Rating:
5.0

Customer did not leave a comment.

ELIAS ALEJOS 
No reviews have been submitted for this location.

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