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Todd C
Customer Reviews for Patina Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is great for me. It is close to my business. I love the workers.
Tammy FThe overall value in the experience with the customer service provided at this location
ACCOUNTIES SKim and Keith were so friendly! I walked in needing a truck. They had what I needed and within minutes I was on my way. I will definitely go back there the next time I need a moving truck!
JOHN HMiranda was great
Ralph VClean place, plus truck.
Charles HThank you!
Ondrej SNo one thing. They were both helpful and friendly.
Ruth WThe location was unique in design. The staff was friendly and efficient. We had a change to our contract and it was handled quickly. The equipment was clean and handled the job we had to do.
Rob WI can't think of nothing it was outstanding
Keven BNothing
Jeffrey MI was charged for blankets that I did not order or use😕
Donald HGreat and friendly service!
Charles JNo issues…friendly and informative front desk
Donald HWas not given hours of operation… had rental scheduled for 8AM pick up but they didn’t open until 9 so I sat there for an hour… I returned rental at 12:50 and they had closed although they were supposed to be open till 1:00
Donald HGreat service, give the lady a raise
Tim ECool vibe place with excellent customer service!
Kristal FGreat customer service! Such an easy and efficient place is patina Storage! Thank you!
William MEverything was perfect. We have rented several times and our experiences have been great.
Paul JLonger hours on Saturday and open until 5:30 weekdays for people who work.
Jacqueline GGreat service!
Robert KThe woman who checked us in for our U-Haul Rental was super informative and helpful in getting our equipment and in pricing. She also helped us get a 15’ truck so we would have a ramp for our appliance dolly since we originally had a 10’ truck which did not have a dolly.
Kavin VThis U-hual place was the best. They helped me out at the last minute. I booked a truck online at B and N truck repair. I got there they were closed on the week end. I called the number and asked, they lady answered and basically said they were closed on the weekend and it is not there problem. I went to Patina was treated like like a king. Thank you very much for stepping up. I will let everyone know what great and awesome service you give. Thank you
Douglas Dnothing
Marie SShe was rude
Marlana DWonderful and friendly service
Al MEverything was great from equipment to the office thanks!
FREDRICK WGas reimbursement,being a lady not knowing about fule tanks, over filled the truck I rented. I was to make sure that it was on a half tank but (stupid me) filled it full. So I lost $50.00 in gasoline. While my car was on empty. Please send it back to me. You have my # and address. Other than that it was great working with the lady's in the office, over all wonderful experience. I will use this location again soon. I had my truck thursday-tuesday and the cost was not bad at all. THANK YOU !!
Nancy HBest U-Haul rental facility I've ever delt with. Friendly and great service
Phillip SExcellent service provided by Kim.
Valerie CThis was by far the best experience I've ever had with uhaul. Kim was wonderful, the customer service was above and beyond! It was super easy to pick up my rental everything was ready and waiting. It was also super easy to return my rental. I was actually about 15 minutes late bringing my truck back bc of traffic and getting lost but I called to let them know. Kim was very understanding. Every interaction with Patina was exceptional!! I would recommend definitely and in the future if I needed uhaul again, I would go back myself to Patina and Kim. Thank you for the best experience with uhaul!
Sabreena GThe service was great. I highly recommend using this location. Thanks again.
Terry WPatina storage is a nice facility to rent from Cost about 120 to rent the truck People that run it are very nice I'd recommend using there trucks anytime
Justin KA breath of fresh air and professionalism in an otherwise brutal summer project. Great Folks!
David QKim’s business style reflects her wonderful character. She ensured we had a 26-foot truck, accommodated our out-of-town moving crew, even provided them with water. The owner of our moving co was excited and said he and Kim were going to work together to create some moving business in the Greenville area. So smart! Thanks to Kim and Miranda for their extra!! Lori Chapman
Lori CVery friendly and helpful!
DONALD EVery great service. Everyone was very nice and helpful.
Samantha CMore places to park after hours would be ideal, but overall it was a good experience.
Adria BLack of communication on turning the vehicle in!!!!
Landis WI noticed a hand truck in the truck as well as blankets. I never seen that before, it was nice to know if I needed them they was there.
Sandra FMs Kim was very helpful and very kind
Ted CThe nice young lady that assisted me was PHENOMENAL! Very friendly and sociable. She explained everything clearly. She's a true asset! P.S. Give her a raise!
Shawn MVery friendly and helpful.
Ted CKim was excellent. She really worked with us on getting a truck on short notice.
Thomas BI do not appreciate that square footage of the truck is occupied by extras from U-Haul. If I wanted a furniture dolly, I would have rented one. I don't appreciate having to load things around it and around the bag of blankets on the wall that can't be removed. U-Haul is misrepresenting the square footage of the truck because U-Haul has decided to occupy some of the space that I paid for.
Arthur RKim was very helpful in making this experience easy and was very informative.
Robert SKim is an amazing business owner and person! Great service as well as useful, equipped, and super clean business! I love this place and highly recommend it to anyone needing storage and moving assistance!
Tasha JVery easy and quick.
Michael OKim fits perfectly with u-haul. Can’t find a better person. Always smiling always ready to help.
CHARLES Mvery positive
Cyrus RKim does an excellent job managing the truck rentals. I would wholeheartedly recommend this location! I do find the U-Haul website to be very challenging as it relates to rentals, so that's an opportunity for improvement.
Joel CEasy process very sweet lady working the morning a pickup Excellent customer service.
Shakenia RNothing! Kim is awesome. She is very polite and knows the business.
CHARLES MEverything was fantastic. Of all the times I rented a U-Haul this was the best experience I ever had.
Tom HNothing! You can’t improve a wonderful experience!
CHARLIE KI had a problem with my reservation because the online system made a mistake on my dates. I had to accept a smaller truck that forced me to make additional trips. The store rep was very apologetic and accommodating which made things go more smoothly.
KEVIN NVery customer focused and helpful management.
ROBERT GKim, the person that helped me, went above and beyond to help me. She was very knowledgeable and made it a pleasant experience.
CLAYTON CYou did a wonderful job. You were easy to communicate with and has service with a smile. Thank you for all that you did.
KAREN GWas impressed with the service. They went above and beyond to ensure we had the equipment needed to get our car back to SC after it broke down in TN. Would highly recommend this location.
MATTHEW BI was charge an extra 20.00 because no one explain to me that I had to be back at a certain time
William TVery clean office. The family that runs it were very nice and easy to deal with. Unfortunately we needed and had requested a furniture dolly, but wasn’t notified until we arrived that there wasn’t one available. Had to buy one to move a heavy piece of furniture. They did try to find one at another store but were not successful. Added about an hour to our trip.
Benjamin HNothing. Everything worked as needed.
JONATHAN M