Customer Reviews for Pataskala Storage
(Distribuidor de U-Haul del vecindario)

190 comentarios

14067 Broad St SW   Pataskala, OH 43062

(740) 927-0534

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(740) 927-0534

14067 Broad St SW
Pataskala, OH 43062

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Thankyou for referring the Bana brothers they were a huge help with all.

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaac B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kris L. 
Clasificación:
5.0

No suggestion! Smooth easy rental and process! Very friendly staff!

Penny T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd W. 
Clasificación:
4.0

El cliente no dejó un comentario.

CELESTE H. 
Clasificación:
5.0

Great customer service, Elizabeth was very helpful and friendly. Great job.

LEON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

kiann T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
1.0

This was not my drop off location - wrong state and everything. Sums up the experience.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

It was so quick and easy to rent the truck. Very friendly staffðŸ'œ

Lori C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lester R. 
Clasificación:
5.0

Can do nothing. Kim was great, very helpful and friendly

ROBIN R. 
Clasificación:
4.0

Would like to talk with Uhaul management

Richard K. 
Clasificación:
5.0

The manager went out of her way to fulfill my reservation after it had been move at the last minute, even though her U-Haul location was closed that weekend due to no staff.

Scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
1.0

My order was changed without my permission. My dolly was not provided when I picked up my truck. The dolly says the cost for the dolly is $7 but I was charged $10. The lady I spoke with at the office was very rude and seemed unfamiliar with what was going on. Drivers side door is broke and you have to slam it shut to get it to close.

Burt J. 
Clasificación:
2.0

The app was a nightmare I wasted an hour of my day based on pickup and drop off.

Robby R. 
Clasificación:
2.0

The lady at this location was pleasant however, the truck had a huge alignment issues. I did not realize that until I setoff from Ohio to Florida. Instead of about a 13hrs drive, it took us over 17hrs. We also had a flat tire. It was a terrible experience!

Godfred A. 
Clasificación:
2.0

Drop of location was wrong. Coordinated directly with Pataskala location and it was still wrong.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward O. 
Clasificación:
5.0

This was the 2nd time we've used this location. Staff is always excellent, trucks are super clean and perform flawlessly.

Shannon Donald B. 
Clasificación:
5.0

Dropped off after hours so no contact with personnel.

Joshua S B. 
Clasificación:
3.0

El cliente no dejó un comentario.

NANCY B. 
Clasificación:
5.0

None come to mind. The staff were friendly, helpful, and courteous.

Mark W. 
Clasificación:
5.0

The 800 number given to report the tire leak hung up on me after a 40 minute wait to speak to customer service. Not the locations fault but uhauls bad customer service.

Gina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIJAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRAKASH B. 
Clasificación:
5.0

The team that helped me with picking up my U Haul truck was awesome!

James R. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICARDOALEXANDER T. 
Clasificación:
3.0

Truck looked liked it had not been washed in months

KELVIN L. 
Clasificación:
3.0

Bueno

Purna K. 
Clasificación:
5.0

This location was great and very helpful - Great Job!

JAY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

The process of first using this uhaul app could be made simpler perhaps? The service was amazing though!

Jessika D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie R. 
Clasificación:
5.0

Front office staff was so nice and understanding I had a great experience.

Aleiah M. 
Clasificación:
3.0

El cliente no dejó un comentario.

NARAYAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN C. 
Clasificación:
5.0

Great customer service!!

Thalia R. 
Clasificación:
3.0

I stood outside for 30 minutes before opening

Paris H. 
Clasificación:
5.0

Nothing. great!!

turil C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy L. 
Clasificación:
1.0

When I arrived the truck was behind a gate and I was not given a code. Call the truck did not have the items I ordered, I had to move without a dolly, etc. When I return the truck I was charge for a gas fee despite putting gas to the level where I found it. Worst experience, don't do it.

Jordan H. 
Clasificación:
5.0

nothing. great job!!!

Rafael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Balaram P. 
Clasificación:
5.0

Friendly and helpful staff. Nicely maintained facilities.

BRADLEY R. 
Clasificación:
4.0

Opens at 9...a little on the late side but good overall!

THEODORE C. 
Clasificación:
4.0

Check vehicles so they don't break down.

Renee D. 
Clasificación:
5.0

Great experience

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
3.0

The manager made me feel like I was “conned” into turning my truck in early.. only had the truck from 2:30pm-9pm. She told me another customer needed the truck early the next morning.

OLIVIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daamon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DALE C. 
Clasificación:
4.0

This location was amazing, after being told that i was reserved at a different location (got called 3 times to change pick up location, and that the truck I reserved was already gone) I was very upset. Very inconvenient and put me way behind schedule, and caused me not to get my move complete due to having to have the truck back.

TISHSHANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D. 
Clasificación:
5.0

Excellent, friendly service.

Matthew Lee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Sunday rental. It was 10/10. Was there waiting. Clean, easy to get to, phone instructions were a snap. 10/10

Jake C. 
Clasificación:
5.0

I rented my 26 ft uhaul from Pataskala Storage. The truck ran like a top...very nice! But the customer service from the two ladies that run the show there was over the top good. Most places that work at these types of places don't have people skills at all. I was very impressed and felt very appreciated as a customer. I will always go to Pataskala Storage for my Storage and uhaul needs. Great work ladies!!!

BRIAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaleesa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas M. 
Clasificación:
5.0

Kim was fantastic! Very courteous, and helpful! Clean facility, secure and easy to navigate. I will be back when needed.

Daniel B. 
Clasificación:
3.0

Better coordination is needed between online pickup and location. When I showed up the vehicle was not accessible and I had to check in with the manager even though I had already done so online. In person check-in and drop off was easier than trying to navigate the online process.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
3.0

it was somewhat expensive. I only rent a uhaul when I buy used furniture which honestly its not worth buying something used because by the time I rent the uhaul for a 30 mile roundtrip and gas I've spent more than if I bought the item brand new. More and more I'm considering doing that because its just too expensive to rent a truck and pay per mile also

LISA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saint S. 
Clasificación:
5.0

Kim is the best !!!

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
3.0

Rear Tires was bald. Got stuck in yard and had to hire a tow truck for $170.15. U-haul wanted over $300 to pull a truck that shouldn't of gotten stuck in the first place. We've had numerous cars, trucks, suv and a small dump truck that weighs more than the u-haul box and never had any issues. All vehicles have good to great tires. The u-haul however needs new tires. Tow truck driver said this is common with uhauls and that he pulls one a week out of a yard on average. I would of been willing to pay the $300 plus for the tow if I knew some of that money was going back to replacing tires. Because u-haul wasn't willing to offset some of this cost or own up to faulty equipment, instead stated the tires aren't a mechanical so I'll have to pay the bill. I'll be no longer using u-haul again. To many other better providers out there to risk this again. I've never had a good truck in all my years of using a u-haul. Only the trailers are worth a rent. Hopefully U-Haul improves it's fleet line and quality of vehicles overall for the next customer.

ROBERT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric E. 
Clasificación:
2.0

the truck was not outside of the gate as promised/ we had to call the 800 number for them to give us the gate code and then continued to have issues with the UHaul app. We ended up being late for our meeting with the people that were helping us move.

TROY W. 
Clasificación:
3.0

Those who rented a truck should bring it make at the scheduled time or else! We didn't have a truck when we got there! I got a little angry! Didn't have the auto dolly either! They credited me $50.00 but that didn't help my blood pressure! Your business is to accommodate. I am still not happy.

Jeff F. 
Clasificación:
3.0

When renting a uhaul I expect a few things. 1. The uhaul is in a good enough condition to get me to my destination with minimal stops. * had to stop and purchase windshield wiper fluid because there was none and I had to drive through heavy snow For 9 hours. 2. Everything under the hood should have been inspected before even giving me the keys. * I am not a mechanic and I don't know much about vehicles but I'm pretty sure that there is suppose to be a dip stick where the oil goes which there was not. So by the time I dropped it off the entire uhaul smelled like oil. I moved to a military base and I was lucky enough they let me leave post in the middle of a pandemic to come and go the necessary times I needed until having to self quarantine for 2 weeks because I was coming from out of state . As for the service at the location I purchased the uhaul from the customer service was amazing Kim was very friendly and she did her job the way she is instructed to do so . I don't believe it is her job to make sure there's fluids where there should be and a dip stick where the oil goes. I believe this could be improved by simply double checking the uhaul before renting them out is should not be my responsibility to check under the hood I am to check the interior and the cleanliness of the inside of the uhaul.

Courtney D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandesh B. 
Clasificación:
5.0

excellent in service

Ahmed F. 
Clasificación:
5.0

N/C

Gary L. 
Clasificación:
5.0

Great location, great staff, great customer service. 5 stars, top notch

Ben C. 
Clasificación:
5.0

The cab had a very strong, and unpleasant odor in it

Jackie S. 
Clasificación:
4.0

Make sure to check the trailers before they leave the lot. We left after hooking it up ourselves and had no lights whatsoever- the wiring that uhaul had installed was no longer working. It was a mess and I lost a lot of time.

christen B. 
Clasificación:
5.0

Very convenient to dropping off (near our storage unit), quick, easy, and no issues what so ever. Will recommend anyone to go to facility to rent as well! Thank you!!!

Sharon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

Your staff was great and very professional.. Enlarge your outdoor sign so Your location will be easier to find! Thank you..

Joanne L. 
Clasificación:
5.0

Keep up the great work! Thank you for the service!!

Peter N. 
Clasificación:
5.0

The staff was very friendly and helpful.

James W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rochelle B. 
Clasificación:
5.0

Easy drop off.

Tyler M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY W. 
Clasificación:
5.0

Pataskala Storage did an excellent job in facilitating renting a UHAUL truck. It was seamless. Quick and easy! Everyone who helped me was friendly and professional. Highly recommend!

David A. 
No se han enviado comentarios para esta ubicación.

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