Truck was dirty inside and out.
Gary Webb
Customer Reviews for Appliance Warehouse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the best UHaul Rental experience I've ever had! The Girl that helped me, I believe her name was Corie, was very sweet and Very helpful! 10 out of 10 I will recommend this place and Corie every time!
thomas renfroVery nice people - made the check in quick and easy. Picking up the truck was hassle free.
Gerard MorrisAfter realizing I needed a bigger truck after booking, Appliance Warehouse worked quickly and efficiently to get me a bigger truck. Very courteous and efficient and would highly recommend. If I need another truck in Springfield, I will definitely call them!
RYAN SPOERINGPickup was quick, and easy. The uhaul dealers were friendly and ready to get me on my move!
Corie RenfroYour website tells you one thing then changes when and where you pick up, when your trying to get close to where your loading so very inconvenient! And extra miles that you didn't count on because you have to go all the way across town to get your vehicle cause they don't have vehicle where they said they did. Other than that everything was fine and truck was clean.
DIanna HillThe Manager John and his Team have got this beautiful new rental center off to a great start. Great equipment and awesome, friendly service! Pat S
Patrick ShaughnessyBrakes grabbed
Gerald Sanders20 bucks for 4 hrs anything over 40 miles it would of bn 31. My spouse doesn't have good health so I ended up moving most of on my own. Took me an extra day. Now I have done this exact thing little over a yr ago at a different location. I didn't have time to fill up the gas, nor did they ask me if I wanted to do it that way or not, but should of costed me 50 to 60 bucks max like the other place instead costed me $100.81!!! They need to b more clear on the pricing glad I get paid tomorrow cuz that was my food money for 3 or 4 days!!! The uhaul was dirty with cigarettes and random tools. The store itself didn't make since and seemed very unprofessional with no heat or ac available. Staff was super nice but that's all they got goin for them.
Alexa SmithNot this contract but blanket rental in Mt Vernon mo Dec 27. They tried to charge me for blankets not returned to same location when this was never mentioned. They didn't know how to use your system and made me enter a contract just for blankets. I have a witness if you charge me for blankets I was never told to return them there as I was moving out of state
jennifer parkerGreat team at this location Very friendly and HELPFUL
steve baratta1) don’t lie about being able to pick it up using your app electronically 2) put enough gas in to make it to the gas station (seriously) 3) don’t leave people out in the cold waiting for someone to show up to give you the gasless vehicle 4) have the supplies we ordered and needed for the move
Jonathan MoormanThe woman at the front desk is on it! I appreciate her attention to detail and thoroughness. She made sure everything was good to go and I had zero questions. Also, everyone is very kind and incredibly helpful.
Nicole DrennanThis has nothing to do with the location that we picked up our truck at. I would suggest that the small.local places should work together to be more accommodating to a Uhaul customer. I had 3 uhaul places closer to me in Ozark and I went to the one to get the reservation. I had to drive to North Springfield, MO to get my equipment. That is NOT accommodating at all
Vicky JustenEric was a absolute pleasure to work with and very observant on damage I didn’t notice to my vehicle quality service above all expectations.
ANTON MACAKHard to find exact drop off location gps doesn’t bring you to exact location
Rick AllenAfter hours drop. That was convenient so we could turn i the truck instead of having to wait.
Bob LopezDoor was locked when I arrived at 2:00 in the afternoon. I unhooked the trailer my self, dropped the contract in the lock box, called the number on the paper taped to the door. Women came out and complained that I left the trailer in the wrong spot.
Joseph ZehAmazing place to rent, they are very helpful! When I picked it up they were there ready to hook everything up and finalize the documents. When I was done, they noticed me drive by and helped me drop it off and get checked out! Super friendly people!
Lance Larkin