the Pick up location was not the location i reserved my truck from. I was very disappointed when UHaul changed my location adding an extra 30 plus minutes onto my drive. UHauls mobile check in app also did not work while trying to pick up my truck. I followed the instructions to allow the location and camera to be use and still nothing worked. I had to go into the establishment and have them unlock the keys.Dustin H.
Customer Reviews for Pasadena Marathon
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was great!Nicholas L.
El cliente no dejó un comentario.SUE E.
El cliente no dejó un comentario.EDWIN G.
El cliente no dejó un comentario.ROBERT A.
El cliente no dejó un comentario.CHRISTOPHER B.
I put gas in vehicular and they still charged me for gas. Fees were really expenses.MELODY M.
El cliente no dejó un comentario.NICOLE Q.
The pickup instructions were no contact getting the key form a lockbox. Got to the moving location to find out that the hand truck and moving blankets were not in the truck. The service center did call but by that time we were already loading the truck it was to inconvienent to go back to get them. I made a note of this on my return and I was still charged for the products which I did not use.Vince C.
Also great service - great location too!JOHNWILLIAM R.
El cliente no dejó un comentario.ERIK S.
El cliente no dejó un comentario.Samuel W.
El cliente no dejó un comentario.Vaughn B.
Location had no one there to disconnect the auto transport. This was a real problem because my husband recently had serious shoulder surgery. The place is not a u-haul, it is a gas station.Helen F.