Run down liquor store in seedy section of Columbia, SC ... Felt uneasy throughout the rental process.
Robert B.
Customer Reviews for Party Town
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The personnel inside the dark and dingy liquor store were sketchy. All data input and processing were conducted on a cell phone and the dude didn't know how to use the system. He photographed my driver license about seven times. "I found your reservation, but I can't get the system to work". Duh. Truck was clean and drove fine.
Thomas M.Previous renter smoked in vehicle & it smelled of cigarette smoke which was strong. Truck was clean & maintained & everything I rented was in the truck ready to go
Daniel K.There weren't clear instructions and when we went in to ask about the UHaul they just said, yep there is one there. No one told us how to get a key or anything. Also, we were supposed to pick up at the location on Two Notch road and they confirmed they had a truck for us. When we arrived they told us they didn't have a truck. Why did were they not on top of finding a new truck for us? We had to get in contact with Uhaul Corporate and tell them that we needed a new Uhaul! What kind of service is that? This put us two hours behind and nothing was truly done to compensate. Very disappointed.
Casey H.