El cliente no dejó un comentario.Thomas P.
Customer Reviews for Pars Food Sunoco
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Limited equipment. I had to go to another site for some rented products.WILLIAM B.
El cliente no dejó un comentario.BOB G.
El cliente no dejó un comentario.LOUISE F.
El cliente no dejó un comentario.Stephanie W.
El cliente no dejó un comentario.ELLA W.
El cliente no dejó un comentario.Joselyn J.
We had to sweep out back of truck and mop the Mom's Attic area for dried on mud. Last customer must have loaded in the rain. On quick turn around the location may not have had time to clean completely or did not check everywhere. Other than that, we always use this location for great their great service.Steven B.
Dangerous location. I think the tire was slashed because when I loaded it the tire went down. The manager was very polite.ELIZABETH H.
He was very polite and helpful. He made moving a little less stressful.TARICA S.
Faster serviceDEBRAH G.
Maybe not have a big fucking chunk/hole in the top, passenger side, of the box so that way my stuff could have actually been protected from the rain. That would have been nice. But considering my moving plans were already in motion, and that was the only 15' truck at location, I had to move forward with my rental or forfeit a lot of money around my moving plans. Oh, and for a 200mile trip why can't uhual top the trucks off? Why was 3/8 a suitable gas level, why don't they just get topped off on each return? Like why was full never the starting point for truck rentals? Would have been nice if I didn't have to stop on my way up, guess how much more gas I needed while trying not to over fuel and lose money due to it only needing to be returned at 3/8. Cause 3/8 only got me halfway there, and the chart doesn't help you with the rest of your trip, or tell you the MPG of the truck for self calculation. Just how to get it back to 3/8. So again, had a filled it anymore I would have lost even more money. (The truck was returned closer to 1/2 than 3/8 because I guess wrong and didn't want to have to fill it a second time before returning it, fucking retarded)BRICE W.
Horrible experience. They told me one rate and charged me another rate. I told him that what he explained to me was different and he said that rate change from Friday. How you will tell something to a customer and charge Him different. IllegalRENE E.
I have no suggestions for improvements. Service was very professional. I plan to use this facility every month for the project I have plannedsherley J.
Having the customer who use the truck clean it before they return it. My truck was horrible, stink smelled lik marijuana..SHAMEQUE F.
The gentleman was very helpful.Erin C.
Have lower pricesGale G.
There are no changes neededShirley J.
El cliente no dejó un comentario.Terry C.
Not properly staffed, but the person in charged had all of the respect from us he was going to get!!!THOMAS C.
There is nothing to improve this facility. Customer service were awesome. I do hope this location is available each month that I need to rent a vehicle.Shirley J.
Trucks much closer to my home. I don't understand why we had to travel all the way there to get the truckREINER A.
El cliente no dejó un comentario.SAMUEL H.
El cliente no dejó un comentario.LATONJA D.
El cliente no dejó un comentario.Anthony W.
No problem at all. Everything went as planned.CATHY J.
The gentleman was very polite and very patient with me ! Well definitely rent from him again!Dianne M.
they did not have the furniture dolly, the tuck was gross. I took pictures of the rag after just whipping off the seats and dash. Plus i had to pay for the dolly even though i did not get it. I expected better from UHaul.JAMES KEITH F.
El cliente no dejó un comentario.Sandra R.
Awesome and professionalShirley J.
El cliente no dejó un comentario.Garry H.
El cliente no dejó un comentario.Forbes W.
Rented 10 ft truck 3 Saturdays out of one month. Always ready and clean. super nice, helpful and courteous. I would highly recommend. Never an issue with location or the neighbors. GraciasCharles M.
El cliente no dejó un comentario.Summer C.
awesome easy and convent :)christina M.
Second time I rented here in last month. Friendly, helpful n curtious. Couldn't have asked for better service anywhere else.Charles M.
El cliente no dejó un comentario.Pedro V.
Hello, I rented the truck as it was dirty with blankets (dirty) and new blankets in it. There were also 2 dirty mattress covers in it. When I arrived at storage I could not check in as they did not have the space that was advertised on uhaul website.. The closest storage they uhaul could provide as alternative was over hour in wrong direction so i ended up losing the first months rent off and then had to drive over hour to storage i could find in correct direction. Could someone call me to work out some compensation for my extra cost ( gas, travel miles, pickup car miles, no free rent first month and have to pay 20 dollars more a month for storage we did get. KevinKevin L.
El cliente no dejó un comentario.Shelley K.
charge your customers what you tell them you are going to charge them not spike them at the end when they have no choice.David C.
this was a rinky-dink gas station which had no other U-Hauls he didn't come out and check to see if I had the right amount of gas which I know I did he didn't come out to give me the okay everything's fine cuz he was a gas station attendant and he couldn't leave the counter anyhow very unhappy with this move at the beginning and at the endVicky S.
El cliente no dejó un comentario.waller M.
I paid a $105.00 deposit and have not yet received a refund. What is the process to receive my $105.00 deposit back? Please advise asap!JAMES P.
El cliente no dejó un comentario.KELLY D.
truck was very clean!John G.
Nothing, so helpful and kind.James J.
El cliente no dejó un comentario.darrin F.
El cliente no dejó un comentario.Eric N.
El cliente no dejó un comentario.dedria S.
Thankfully this location was able to get me a truck quickly after having gone to the original rental location and it was closed. These guys were quick and made a bad experience much better.Erica C.
El cliente no dejó un comentario.Gennesha G.
I was forced to use cash instead if my credit cardi wenr 16 miles was x Charged For 33Tiffany Y.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.lisa H.
Easy transaction and even easier drop-off!Robert D.
El cliente no dejó un comentario.Anita B.
The truck was difficult to drive. The wheel wouldn't stay straight and I was swerving all over the road. It needed a column alignment.Artisia P.
El cliente no dejó un comentario.denora B.
El cliente no dejó un comentario.david L.
El cliente no dejó un comentario.Tony S.
El cliente no dejó un comentario.Victor S.
The only issue was the gas was misreported. The contract said there was more gas in the truck than there was when I picked it up, but I was able to correct it in the online form.Graydon N.
Was a bit unorganized, but good service.Sedionia B.
El cliente no dejó un comentario.LINDA M.
Fast & friendly. Great location for me.Tiffany R.
Very nice rental agentKarl N.
El cliente no dejó un comentario.Jackie C.
El cliente no dejó un comentario.Alfredia C.
El cliente no dejó un comentario.JACKIE C.
Owner recommended we not leave our car at his location. Experience of making reservation could not have been worse.RON M.
Teach your employees how to check out a truck. It took well over an hour for the young lady ( very nice ) to figure out who to call and how to get around in the new program that was just installed. I went to another U-Haul station and he gave me the number for the regional rep then had to go back to the original facility give her the number for her to call. Please teach your employees their jobs, I don't blame the young lady I blame U-HaulPatrick F.
The owner/manager was great, he is a joy to work with.Patty B.
your store did not & said they could not get a 20 foot truck...Said you didn't have such & had to use a 26 foot...Same price but wtf...I was looking at your website while talking to gentleman and told him the website showed a 20 foot truck as an option...To no avail...GYSTTodd C.
El cliente no dejó un comentario.Robert A.
El cliente no dejó un comentario.Napoleon R.
When arriving to pick up my uhaul the process look a lot longer than average. 30 minute wait while the man was on the phone with a support technician to follow prompts on his laptop. Upon returning the rental my reservation wasn't recognized and I never properly ended the reservation.Lyndsey M.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.Heather M.
El cliente no dejó un comentario.dee E.
Don't over charge. You double charge meBRENDA B.
Excellent Customer Service!!!Sheri A.
El cliente no dejó un comentario.fred H.
El cliente no dejó un comentario.EDDIE F.
El cliente no dejó un comentario.Shawn G.
The location on 4020 66th streets location smelt like they were smoking cigarettes in the building.Kaitlyn C.
No improvements to suggest! Hamid was friendly and helpful, the unit was almost new and in excellent condition and the whole experience was very positive.Lynne M.
Truck had a transmission light and tow light on but the service at the location was excellentwendy B.
No improvements neededJohn R.
Give them a vehicle that doesn't have the check engine light on. Also, not rip them off. I went 5 miles and I was charged for 1/4 tank of gas. I dd not get back correct change. I was ripped off and calling BBB.TRACI M.
I put a 100dollars deposit down just to Brandon and back n still had to pay nine more dollars I went to my first location to pick up the truck and they didn't even even had a truck there I was very upset and I will tell all my friends to take there business elsewhere I didn't even get no comprised for my troubleclarence R.
El cliente no dejó un comentario.JEFF B.
When I made my reservations, I called the Uhaul location convenient to my house. No one ever said I would be picking the truck up at a different location. I asked how early I could pick up the truck and was told someone would call me. No one ever called. I called the next day to confirm a time, again, no one said they changed my location. When I went to pick up the truck, the actual location was not very safe. The man who helped us had to lock the door in order to help us.Bonnie H.
El cliente no dejó un comentario.JEREMY H.
El cliente no dejó un comentario.Debra M.
El cliente no dejó un comentario.Laura P.
I dropped off the truck at the 3 rd location I was given since my online booking. I chose the 4'th st st pete drop off location when I booked my Uhaul online. At pickup I was given a different location that I did not choose that was farther away printed on the contract sheet. En route to my new address I received a text and email for an entirely different location even farther away. Then I received a phone call from a phone number telling me to drop keys in the box on the side of the gas station building if I returned truck after 10 pm. My rental was for 24 hours and all of this transpired within the first few hours after pick up on 09/23/18. My truck was due back 24 hrs later. I returned the truck to the final location given before 8:30 am on 09/24/18 and the employee on duty at the gas station didn't know anything about the return or how to check in the rental nor did he give me any documentation for the return. I called Uhaul customer service to confirm and explain what was going on. My complaint and concern was documented and the customer service rep said I should receive a call no later than Tuesday 09/26/18. I have yet to receive any such call. My credit card was charged for an additional day and the store owner didn't arrive at work to check rental back in until after 11 am. Greatly displeased with this experience. Do not recommend drop off at this location!Jastasia K.
Needs to check gas gauge.Haron S.
Very courteous & professionalbary S.
Fantastic store owner, very professional and friendly. Will definitely been using him again. Thank you U-Haul.....:)Pete K.