Customer Reviews for Parkway Auto Body
(U-Haul Neighborhood Dealer)

231 reviews

3661 N Parkway Dr   Fresno, CA 93722

(559) 475-9820

Office Hours

  • Monday - Friday:
    8:30 am - 12:30 pm / 1:30 pm - 5 pm
  • Saturday - Sunday:
    8:30 am - 12:30 pm / 1:30 pm - 4 pm

Services at this Location:

Contact Us

(559) 475-9820

3661 N Parkway Dr
Fresno, CA 93722

Services at this Location:

Office Hours

  • Monday - Friday:
    8:30 am - 12:30 pm / 1:30 pm - 5 pm
  • Saturday - Sunday:
    8:30 am - 12:30 pm / 1:30 pm - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing everything was together from the person at the desk

Polly Wilkerson 
Rating:
1.0

Bad business and they didn't properly for later night will send you receipt must be same day and time get receipt but they do it at night not right. and I look at his place really bad very worse dirty

Sarah Perez 
Rating:
5.0

That truck had a clunk noise when move forward or backwards glad wasn’t traveling far just 11 miles

Catherine Watne 
Rating:
2.0

The engine light was on and there were no windshield wipers on the truck. The guy at the office was not at the office when I went to pick up. He asked if I could wait 10min I said yes and he came 30 min later. When I dropped off the truck he wasn’t there again.

Jose Betancourt 
Rating:
2.0

Do not waste your money on this location. Poor customer service and they charged me for equipment I never received.

Lee Sargent 
Rating:
5.0

Customer did not leave a comment.

Ron Parker 
Rating:
5.0

Too clustered. Sharing space with too many other businesses

Karen Barker 
Rating:
5.0

Soli

MOSES YANIS 
Rating:
1.0

They over priced the rental try to over charge for miles but I took pictures when I left and when I took it back. Try and charge for gas that wasn't in the tank when we got it I use uhaual before my last uhaul I rented drove more miles and paid less never again will I go to this uhaul again they give uahul a bad name looking into buying a big truck so this didn't happen again

lenette sandavol 
Rating:
4.0

Good store

Leandro Acosta 
Rating:
5.0

Ray was our contact at this location and he was very helpful and friendly

Tim Catching 
Rating:
5.0

Great customer service I recommend everyone to go this location for good customer service and nice clean equipment

PARDEEP KUMAR 
Rating:
5.0

Customer did not leave a comment.

Marina Pina 
Rating:
1.0

That location threw all my belongings away and I need my stuff back they took the truck without my permission and the guy threatened me and made a nasty call

CESAR SALDANAVIVEROS 
Rating:
5.0

Customer did not leave a comment.

LENEA BROWN 
Rating:
5.0

it ran like crap

Sandra Jimenez 
Rating:
5.0

Customer did not leave a comment.

ANDREW CHOW 
Rating:
4.0

Customer did not leave a comment.

Theresa Gonzalez 
Rating:
3.0

I had to sweep and remove all the rocks from the truck. I also mopped it. I had clean clothes to move so a dirty truck was not going to be good. I even wiped down the walls.

Guadalupe Aguilar-Oftedal 
Rating:
1.0

They didn't have the 2 dollies I'd ordered, We finished later than expected Uhaul was closed at 5:00 . I tried to screenshot the info about the mileage & gas from the text he sent when picked it up, but it had expired we had no access to it. The next morning when we returned it we had nothing to check the records, He was supposed to give me a refund for the 2 dollies it wasn't on the receipt. At the time of rental, he refused to print the contract I received via email & it was too small to read. I'll never go there again, Not mention he acted like he didn't want to serve us at all when we got there . We came close to walking away

Betty Williams 
Rating:
5.0

Awesome owner

Tyler Neameyer 
Rating:
5.0

Customer did not leave a comment.

hILDA CABALOS 
Rating:
5.0

Customer did not leave a comment.

Vinson Fernandez 
Rating:
3.0

Customer did not leave a comment.

JASON YANG 
Rating:
5.0

Customer did not leave a comment.

Pamela Knight 
Rating:
5.0

Customer did not leave a comment.

SANJUANITA GARCIAAGUILAR 
Rating:
5.0

Customer did not leave a comment.

Gerarso Gutierrez 
Rating:
1.0

The dummy locked gate on the busy street was difficult to figure out with a 26’ truck to maneuver and protect. Instructions didn’t tell us how to access the yard. We discovered the gate wasn’t actually locked on our own.

Jamie Anthony 
Rating:
5.0

The general man cut his lunch short to help us. So nice and understanding to our needs and with a speedy response and finish.

gabirel gonzales 
Rating:
1.0

Customer did not leave a comment.

Carmenlinda Rodriguez 
Rating:
2.0

CHARGED ME FOR SOMETHING I DID NOT AGREE TO. I HATE COMPANY'S THAT CHARGE YOU FOR THINGS YOU DO NOT NEED OR WANT

brian davis 
Rating:
5.0

Customer did not leave a comment.

DANIEL MARQUEZ 
Rating:
3.0

Customer did not leave a comment.

gloria munguia 
Rating:
2.0

I'm not going to use U-Haul again. You tried to add more miles than I used.

Sabrina Chappell 
Rating:
5.0

Customer did not leave a comment.

Rodolfo Piceno 
Rating:
5.0

Customer did not leave a comment.

Jagpreet Singh 
Rating:
1.0

Customer service line was terrible and made comments about the way I talk to my own children and had a very hard time with self check out and check in no one would Assist it was dumb

dejah darcuiel 
Rating:
5.0

Customer did not leave a comment.

LEONEL SUBIA BARBOSA 
Rating:
5.0

i picked the vehicle up literally on empty it was very stressful finding a gas station near this location that didnt require a uturn in a 26' truck before it stalled out.

Cliofas Alonso Hernandez 
Rating:
5.0

Good job ty .got what we needed done

Roxanne Romero 
Rating:
5.0

You are just fine the way you are answered our ? Told me everything I needed to know about the truck thank you very much we’ll use you guys again if we need to.

erma seja 
Rating:
2.0

Customer did not leave a comment.

Christopher Milanes 
Rating:
5.0

Nothing everything was great

john maxwil 
Rating:
5.0

You can’t get any more simple than this!

Omar Medina 
Rating:
5.0

Excellent customer service, the kind of customer service that makes you always want to return.

Karina Torres 
Rating:
4.0

Customer did not leave a comment.

Oscar Harris 
Rating:
5.0

Nothing, Ray is the best and always accommodating when our company needs a U-Haul truck at a moments notice to deliver hospital supplies to patients in and around Central Valley. The best U-Haul location. Thank you

Karina Torres 
Rating:
1.0

Customer did not leave a comment.

Sandra singh 
Rating:
5.0

Customer did not leave a comment.

SANJUANITA GARCIA AGUILAR 
Rating:
5.0

Customer did not leave a comment.

JUAN HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Derrick Owens 
Rating:
4.0

Less congestion where trailer rentals are

Sharon Brown 
Rating:
1.0

Tell them not to use U-Haul, EVER !!! Your system needs an overhaul, A reservation is a reservation, NOT with UHAUL . Very poor customer service and business practice, Will never recommend UHAUL or use again 👎

Kenneth Hayes 
Rating:
3.0

Clean the back

Maury Golden 
Rating:
4.0

Customer did not leave a comment.

Ahmed Alharazi 
Rating:
3.0

Have at least half of tank. Mine was almost empty and I was in a rush so I wasted time fueling right after getting out. + the key kept on getting stuck and at 110 degrees it was not pleasant as it took me long to unlock it and I am truck driver, I know how to do this things. Other person would not be able to unlock steering.

Ada Chavez 
Rating:
5.0

Fast and friendly service no need for improvement. I was very happy with the service

Adrienne Naeole 
Rating:
5.0

Moving is very stressful . But Raymond and his staffs took good care of me and made my rental experience a breeze. I'm a happy customer and this is the only location that I will come back to. Thank you Raymond.

GINA SOPHA 
Rating:
5.0

Customer did not leave a comment.

Alberto Nolasco 
Rating:
5.0

Raymond was an excellent help . He went above and beyond to accommodate my schedule. Will definitely recommend to all my friends and family to this location.

pouna saiprasert 
Rating:
4.0

Customer did not leave a comment.

Leslie Medley 
Rating:
5.0

Online reservation was fast and easy as well as counter check in.

Neil Cole 
Rating:
5.0

Absolutely nothing the staff was friendly and the service was fast.

Katherine Vielma 
Rating:
5.0

I've rented from Raymond twice and both times my experience was without an issue.. he is great to work with and this facility will be the only one I do business with.. I've used 2 others in Fresno and will not go back! Thank you Raymond for your kindness.

Vicky Watkins 
Rating:
5.0

Customer did not leave a comment.

debbie BAYLESS 
Rating:
5.0

Customer did not leave a comment.

Vicky watkins 
Rating:
5.0

Very friendly. Great customer service. Will definitely rent here again

Kevin Richardson 
Rating:
5.0

Friendly staff, busy shop, but they dropped everything to assist me.

William Malone 
Rating:
5.0

Customer did not leave a comment.

Alex Satterfield 
Rating:
5.0

Customer did not leave a comment.

KHALIL ALSHALELI 
Rating:
5.0

Wonderful fast efficient

Taralynn HodaeiMaynard 
Rating:
5.0

Customer did not leave a comment.

VILMA VENTURACANESA 
Rating:
3.0

I was kindness disappointed that I reserved a furniture dolly with the u haul on my date pickup and when I’m picking up the u haul and their no furniture dolly for me they only have 1- furniture dolly. Need to provide more furniture dolly . Otherwise everything went will.

VANHTER VANG 
Rating:
5.0

fantastic service ..

Raymond Gonzalez 
Rating:
5.0

We met a gentleman by the name of Raymond there, and he was absolutely upstanding with his customer service. He was very loving and kind to us and even pulled the U-Haul out to make it much easier for us to leave. It is a nice establishment with many different U-Haul sizes to choose from, I will definitely be coming back here when I need another one. Great location👍

CARLOS ALTAMIRANO 
Rating:
5.0

Customer did not leave a comment.

Michelle Hester 
Rating:
5.0

Thank u a lot

louis brown 
Rating:
5.0

Rented from this location before and will continue to use this location. Because the service is always fantastic.......

Raymond Gonzalez 
Rating:
5.0

Customer did not leave a comment.

TOSHA HARRISON 
Rating:
3.0

Customer did not leave a comment.

RUSSELL BIER 
Rating:
5.0

Very grateful Manager very helpful Thank you

Jerry Voss 
Rating:
5.0

Customer did not leave a comment.

Matthew Walker 
Rating:
5.0

Customer did not leave a comment.

ROBERT CRUZ 
Rating:
4.0

Customer did not leave a comment.

LISA STROTHER 
Rating:
5.0

Nothing this place is perfect. The guy did a excellent job super nice . Very happy with the service

WALTER AVILES 
Rating:
3.0

Customer did not leave a comment.

Melanie Taylor 
Rating:
5.0

The truck broke down ignition problems

Theresa Ardrey 
Rating:
5.0

Customer did not leave a comment.

Kevin McKay 
Rating:
3.0

Customer did not leave a comment.

CYNTHIA WILLIAMS 
Rating:
5.0

All is well. Very courteous and helpful!

CARL BROWN 
Rating:
5.0

Great customer service, special thanks to Linda for helping us with our move..thank you ..

Raymond GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

SAUL ZUNIGARAMIREZ 
Rating:
5.0

I am so happy that of all the uhaul service station, i chose this specific one on Parkway Dr in Fresno,CA. My experience has been awesome! This is the second time i have used the service at this location. Overall, fantastic customer service from the Owner Raymond! Always have a smile on his face and greets me. He made sure to go over with me of all the service i wanted & if there was a miscommunication, he made sure to apologize and correct it. I highly recommend this location! Thanks Raymond!

MAE SAECHAO 
Rating:
5.0

Customer did not leave a comment.

ANGELA SMITH 
Rating:
5.0

Customer did not leave a comment.

MARK ZEPEDA 
Rating:
1.0

This location needs an entire business make over, looks like a junk yard, Cust Service severely lacking. The man running the location showed up 45 to 50 minutes later than was scheduled to pick up the uhaul truck, not even an apology.

martha henderson 
Rating:
5.0

Great customer service, thank you

Joshua Gaither 
Rating:
3.0

Make customer parking obvious.

NELLIE PENA 
Rating:
3.0

Customer did not leave a comment.

Patricia Jackson 
Rating:
5.0

Customer did not leave a comment.

JOHN HANKES 
No reviews have been submitted for this location.

Additional Services at this Location

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