Comentarios del cliente para Parkville Sunoco
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Testimonios de recientes clientes de Parkville Sunoco
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Karen F. en
Rental personnel should walk out and instruct drivers how to start larger trucks
David C. en
Good
Patrick E. en
great
David C. en
Good
Genie B. en
This location should not be used as a drop off site. I arrived at the Sunoco around 11pm & filled up the tank. The alleged manager/owner "Shabir" argued that he did not have any schedule for a truck to be dropped off as well as any "room". Despite me offering to show him my contract confirming the drop off at 2920 E Joppa, he insisted that I do not leave the truck there. I was about to leave & Shabir stopped me saying that because "You're a female" that he'll go ahead & let me drop off the truck. Terrible experience.
Arjun B. en
Perfect as I needed.
Adam C. en
Provide locks for the U-Haul doors.
Bukola O. en
This was the worse Uhaul location management I've ever experienced in all my years of doing business with your company. The attendant was rude and did not seem to know what he was doing as he kept having to speak with another associate on the phone. I was given LESS than a 24-hour rental, give my actual pick-up time, despite explaining that the 12P pick-up reservation was FORCED on me. I knew I would not be ready to load my truck until that evening, and would need the truck until the following evening. I was told to return the truck at 12Noon or else incur additional fees and penalties. Due to this, my move was NOT completed, as planned, and I had to rent yet another truck from a different location two days later when a truck was available. My attempts to reason with the attendant, or receive some consideration for the inconvenience and expenses to me were futile, as no Uhaul employee could offer even a simple apology for having extended my move by three days. I am resolved to NEVER do business with Uhaul again.
Steven B. en
have the gas issue better explained. I ended up putting to much back int he tank when I returned it. But the people were friendly and had no problems renting.
Mary Nathania C. en
Very nice and helpful uhaul representative! Would rent here again if needed
Derek H. en
I had ordered furniture covers and they were not available. Didn't charge me but had to scramble at the last minute for covers to protect items. Other than that a good experience.
Brian D. en
Quick pickup, even though I scheduled for the wrong day. Staff was accommodating and helpful! Thanks for a great experience!
Dale H. en
They were having difficulty connecting with uHaul via mobile phone. The place just seemed a bit sketchy.
Robert H. en
More information in the automated process on what to do. No information on how to retrieve key, fortunately a clerk in the gas station could help me.
Jason S. en
The staff was very helpful and the vehicle was very clean.
Paul S. en
Pickup location was moved 5 miles from original with no extra miles added to my allowed distance
mark K. en
Local pickup at Parkville Sunoco was easier than the depot in Middle River. The convenience of local pickup makes U-Haul attractive. The area field manager met me onsite, and I enjoyed my interaction with Mike. U-Haul has “stepped up their game” with both the new equipment. The 20’ truck was comfortable to drive, handled the highway well and carried a huge amount of our possessions.