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billy clubb
Customer Reviews for Parkview Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I deal with Parkview on a regular basis and have had zero failure from previous experiences. Unlike pickup location, lots of boxes, packing material, pads, dollies, tie-downs, tape and everything you could need for a U-Haul move.
Eric RiddleThe only thing is I had to drive 100 miles out of my way to pick up
Tim McneilThe location I delivered my uhaul to was the worst. They were unfriendly, I cleaned the uhaul and I still got charged a cleaning fee. I delivered the uhaul on the day I was supposed to and I was still charged an extra day fee. I am highly not satisfied with this
Sandy-Elizabeth DominguezShould have waited till the next morning to take trailer back. Had a hard time, getting the trailer unhooked.
Shayla Freemanyou ok
resuigo castanedaGreat service and trailer worked perfect for the job I had to do.
Ruben RojasGreat service 😊
Maria NavaNo improvement needed
Melissa WindhamGROUCH TOO BUSY TO HELP
Robert GoodknightYou need an agent who gives a damn - doesn’t communicate with costumers well and when he does he’s cranky and irritable . He was an ass hole and for me that makes u-haul look the same !! I’ve been leasing u-haul for 40 years - I have received no statement as to charges to my card !!!! I’ll never use or recommend that anyone use u-haul again - I’m going to encourage people to use your competition every chance I get !!
rANDAL NelsonThe guy working was a complete asshole! I unhooked and dropped off the trailer and out of courtesy I went into the office to inform him. The first thing he said was “I wish you would have come in first so I could tell you where to park it!”. Then after I apologized and offered to my help to relocate it he responded “no it’s too late, I’ll just check it in!”. As we we walked out, he opened the door aggressively while staring at me in a very threatening way. I will never use this location again!!!
Frankie DominguezI changed the pickup time to 1 hour earlier but the person was unaware of the change. The person was rude about my arrival earlier than he expected, and I had to wait 30 min to get the cargo trailer. Customer service is key to a good business. I'm not so upset about the wait, but the way I was greeted was less than professional. As this was the only U-Haul vendor in the area, and only 1 person working, there was no choice but to use this location for my business.
Jeanie HolstonI had to drive 54 miles from Oklahoma to Texas to pick up the truck… it was very new and clean…I was told I would be given an extra mileage allowance for the added distance. We loaded and drove to our destination, unloaded and returned the truck around 3 in the afternoon 18 hours before due time and then was charged for a 2 mile X $1.00 per mile plus tax overage. Unreal!
William KingRepresentative was rude and informed me he would be atleast 45 minutes while servicing another customer vehicle. I informed him I was going to run to the parts store for a hitch adapter got back as he was finishing her car and he proceeded to service 3 other individuals before renting my equipment to me
Calep YingstI think staff should be more polite with the client and more when renting towing equipment. They just give you the equipment and if you ask for support they say we send you’ll instructions by mail. Being Uhaul a such a big company their staff should not engage your car or loaded it but should at the end after you finish they should supervise that its secure if you ask. Safety should be their priority. Probable I felt like this because it was my first time I used a towing equipment but I really think theres more people being their first time and when ask for support, we send you by email the instructions is not enough thinking of the risk it could be for having a car prepared to be towed correctly.
Edgar Zumaya CeronThe gentleman working at this location was very knowledgeable as well as thorough and efficient. I was very pleased with my experience. I wish all of your locations could offer such great service and verity.
derek critzburgVery friendly proprietor
Jesse ArgenbrightThe guy was beyond rude. Brought the truck up and parked it in the middle of the street, walked off and said bye. My card was over charged $106.
Rodney DentonThe equipment was late arriving so we experienced a 30 minute delay but, that wasn’t the service centers fault and they were very apologetic.
William KingWe had great service from the Parkview Chevron. The Truck we rented worked exceptionally well. We very impressed with service, price and equipment. This was our first Uhaul rental. We had a great experience. Thanks 😊
rodney allredI had to drive 120 miles to pick up the truck day before the move. If I didn't do this, I had to cancel my move and it would have cost me thousands of dollars. I was not happy with how U-Haul scheduled the pick up.
Chong OhWhen you say 24hr rental it needs to be 24 hrs. We rented by 8:40 am ish and had to have in perryton by 8:00 am. 40 minutes is a lot of time when moving..
James GordonWhen I called up there the man was very rude. Then, I was charged another 60 dollars at drop off.
Josiah NicholsFriendly customer service.
Brittney HillmanExcellent on time attention to scheduled pickup. Everything checked and details covered before departure.
Lanny JinesNothing
javier silvaSomewhat hard to find where to park, but once we found the back side of the building it was easy.
Draylen DukeGuy that worked there just motioned me where it needed to be parked and never spoke one word. When I ask if I needed to sign any paperwork he only shook his head no.He was a real lazy worker I thought!
Larry ScroggsWe were so well taken care of. The equipment was great.
Brad McQuiddyWas all good
Dawn FreeloveThis guy was great Very helpful and knowledgeable
Brian WhitecottonVery prompt service
Robin OsbornRepresentative was quick and efficient!
Mistie HittVery simple and fast return.
Justin HumbertNice man always helpful
MICHAEL BATESThey told me they were charging me 40 cents a mile and they charged me 68 And brought the truck 5 minutes late and charged me 30 extra dollars
Jaime AguilarKept me informed....very friendly
Ricky HallWe would recommend Uhaul!
Joseph La MasterEverything was great. He had me checked in real fast, and helped me get hooked up to the trailer in minutes.
Daniel Bone