Comentarios del cliente para Parksville Qualicum Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Parksville Qualicum Self Storage

Grado total:

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Mike K. en

Grado:

The women who served me were very helpful. Both pick-up and return. The fellow who helped me with my reservation was also very helpful. The van was just what I needed. In good condition. There was a message on screen on dashboard that it was in need of an oil change.

Flordeliz D. en

Grado:

Awesome customer service . Lady representative was very warm, welcoming and knowledgeable. Don’t underestimate the smaller location! Highly recommend .

tess M. en

Grado:

El cliente no dejó un comentario.

Daniel P. en

Grado:

Excellent personal service.

Roy T. en

Grado:

Great service from this location... all was as expected.

Cliff G. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

Intensive retraining, congrency between on line expections and in person re: driver identification and insurance....did not have the packing blankets we requested, only 6 out of the 12. They had two weeks to ensure the blankets and did not know/explain one way drop off procedures. Drop off smooth at 972 goldstream location in Victoria

Robert H. en

Grado:

El cliente no dejó un comentario.

Philip M. en

Grado:

El cliente no dejó un comentario.

Carol D. en

Grado:

El cliente no dejó un comentario.

Gale D. en

Grado:

Dashboard warning light was lit ... said Engine Oil was at 17%. Truck needs an oil service

Rick S. en

Grado:

El cliente no dejó un comentario.

John N. en

Grado:

Dropped the truck off at 10.30pm.

Rosalind H. en

Grado:

El cliente no dejó un comentario.

Cheryl B. en

Grado:

Dee was great. I have rented vehicles before but she went out of her way to explain everything and make sure our experience was good. Including a very prompt correct to the payment. Highly recommended this facility. In fact I need to rent a pick up soon. And it will be from here. Cheryl

Ross M. en

Grado:

El cliente no dejó un comentario.

Bill J. en

Grado:

Should have some kind of a locking gas cap or access door.

Sherri Z. en

Grado:

El cliente no dejó un comentario.

Sandra K. en

Grado:

El cliente no dejó un comentario.

kristy C. en

Grado:

Horrible drop off night drop off location closed staff told me to fuck off. there is no lights spent 47 min in a dark industrial area because they didnt have the access code for me to put keys in vault

penny W. en

Grado:

Computer system was a bit cranky. But the customer agent was terrific.

Gregory William T. en

Grado:

Great cargo van, great service, very satisfied.

Jacqueline R. en

Grado:

This will be the last time I use U-haul. I will not recommend U Haul. When researching to book the truck; it looked like I was booking the location close to Church st.....I went there first......RUDE people and very unhelpful. Once I got to the Industrial Way location; employee (Paul) was professional and kind. U Haul policy to "verifyI am who I am", with my picture license right in front of me.......ridiculous.... unnecessary stress..... looking for numbers, at a stressful time.

Christine F. en

Grado:

There was a bit of a glitch in communicating the drop off details, which were figured out . The phone app didn't work for me (couldn't get past the taking a photo of the odometer step). Not sure what to suggest - maybe a bit more explicit information up front on what to do if you'll need to do a self return? All ended fine though, hence the excellent rating.

Chris H. en

Grado:

No problem with the location Huge problem with uhaul Asked for a 10 ft cube van, ended up with a 20’ truck, got to the BC ferry, charged us for a 27’ commercial truck, add $200 to the round trip,hassle returning it, paid extra to drop it at a specific location,was told it had to go somewhere else. Emailed the area manager with our concerns, over a week later and no response. Will never rent uhaul again and will warn anyone who asks