Comentarios del cliente para Parkside Storage Partners LLLP

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Parkside Storage Partners LLLP

Grado total:

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Stephen S. en

Grado:

El cliente no dejó un comentario.

Benjamin J. en

Grado:

The representative at the return location was far from customer friendly. She was very condescending and just rude. She kept asking questions as if she thought I had the intelligence of a monkey and couldn't read signs or the location at which uhaul wanted me to return the vehicle. I cannot, in good faith, recommend this location to anyone based on my experience.

David Y. en

Grado:

El cliente no dejó un comentario.

Anthony K. en

Grado:

El cliente no dejó un comentario.

Darlene V. en

Grado:

Very friendly, helpful and an easy process. Had us in and out in no time .

Tim L. en

Grado:

El cliente no dejó un comentario.

Cash S. en

Grado:

1.person//women// could not even use here computer !,,, I literally had to show her what to click to use a credit card on file 2. Trailer was hooked up and she says it’s all good!!!,,,,, nope ,, it’s broken obviously I pointed it out !,, to the person who couldn’t use the computer ,, now she is hooking up a trailer wrong!!!,,,, so she in hooked it since I pointed out is was broken and if I hooked a car to it and went on my marry way I would probably be dead now!!!!!!!!!???,,,,,, Come on guys!!!,,,, so now we are hooking up another one at a 45degree angle,,, yes chains where all bad and it drug the trailer sideways for about 10 feet before I told here to stay away please I will hook it up correctly and not worry about me and my family deaths!,,,,,,,,,,Ok so time to return the trailer on time!!!,,,,,, my wife says you see they charged you twice for the trailers,, the one that was broken charged on Saturday,,,,, the one I actually used boom charged on Sunday when I returned it!,,,,, so now I’ve been charged twice for this lovely experience!,,,, if you look at my file I’ve rented a lot from you guys and this is no good!,,,,, ok so on to the return of the item I pull in with the trailer the guy starts to yell at me in the parking lot like I was running over a child but no it was just because he wanted me to put it in a certain spot not from where I picked it up I told him no this is where the trailer goes this is where I picked it out from this is where I drop it off it’s not my responsibility to move your trailers around your parking lot,,,;;; and now he is pissed ,,, it’s a car dolly,, light weight easy to move and I’ll help,,,,, so it’s like 3 feet from where he wants in this cramped spot ,,, I tell him that as good as I’m getting ,,,, he straight tells me that’s not good enough,,,,I kinda laughed and said you also charged me twice with the awful service yesterday,,,,; he straight drops the trailer on the ground and says get the fuck out of here before I fuck you up!!!!!,,,,,are you kidding me???(,,, I’ve already filed a claim with corporate but this is just not right and I feel like if I didn’t leave this scum bucket lot boy was going to hurt me or my wife!!!!!,,,,,, PLEASE DO something

Jeffrey S. en

Grado:

Easy reservation. Easy check out. Equipment was in great condition. Easy return. Professional and courteous customer service.

Kristian M. en

Grado:

El cliente no dejó un comentario.

Kristi B. en

Grado:

First time using UHaul, I have always used moving companies, and the experience I had was top notch. The Parkside Storage facility was A+! Will 110% be using this location again for future moves with UHaul!!

Daniel S. en

Grado:

This location was 50 miles further than my reserved location. I am completely unsatisfied with uhaul, and probably never use it again.

Patrick F. en

Grado:

This uhaul location and its staff are great.

Brian W. en

Grado:

Windows and mirrors were really dirty. Truck had a TMPS warning light. I was told that was a false reading, however. The whole process was very easy and the guy behind the desk who helped me was AWESOME at customer service!!! Made the process simple

Thomas J. en

Grado:

Manager was extremely polite, professional, and helpful!!!

thomas M. en

Grado:

Uhaul need to check wheel bearings,always check tail lights none of that was done before we took it from colorado springs to eastland texas

Marsha M. en

Grado:

Uhaul is horrible. Bad customer service, highly expensive . EVEN WHEN UHAUL HAD MY PICK UP TIME CHANGED FROM MOURNING TO EVENING. WHICH DID NOT WORK FOR ME THEY HAD ALL MY TRAILERS AT DIFFERENT LOCATIONS AND ALL OF THIS I HAD TO TAKE VALUABLE TIME AND CALL THEM AT 1 HOUR PER CALL AND NO COMPUSATION.

Roosevelt W. en

Grado:

El cliente no dejó un comentario.

Clinton Y. en

Grado:

This location was very helpful and friendly.

James C. en

Grado:

El cliente no dejó un comentario.

Justina H. en

Grado:

The U-Haul pick up time isn't until 10 am, I scheduled to 9 am, and thought I wasn't going to get my truck for an hour. That's super inconvenient, but thankfully she worked with me and I was able to get it.

Wallace P. en

Grado:

The person who took back the truck criticized me for driving it with so many problems. The focus should have been on the failure of Uhaul by renting a bad vehicle.

Brian U. en

Grado:

El cliente no dejó un comentario.

Bill D. en

Grado:

Ok

Edward N. en

Grado:

El cliente no dejó un comentario.

neil L. en

Grado:

El cliente no dejó un comentario.

Donald S. en

Grado:

Loved this location and people!

Carolyn Sue P. en

Grado:

Debby and her team were very helpful. Uhaul is always such an event iCal way to go if you need to move a few items across town or to another city ( our son recently moved his apartment from Phoenix the Sacramento with a Uhaul trailer.). Very straight forward. 10 foot small truck with roll up back door just $20 / day plus miles! Two men and a truck wanted $400! This convenient Uhaul location is next door to Luisa Graff Jewelers.

Anna L. en

Grado:

Debbie, the property manager was very polite & professional. Great customer service!!!

Nicolae R. en

Grado:

El cliente no dejó un comentario.

Jonye S. en

Grado:

El cliente no dejó un comentario.

John T. en

Grado:

The staff was very friendly and helpful

Kurtney J. en

Grado:

Both customer representatives, who served me in-store this weekend, were attentive and polite for my pickup and drop off of the Uhaul truck. The truck itself, drove great and was clean. Will definitely re-rent Uhaul equipment from this location in the future!

Suzanne K. en

Grado:

El cliente no dejó un comentario.

Lawrence V. en

Grado:

El cliente no dejó un comentario.

Greg L. en

Grado:

Nothing, everything went exactly as I expected it to go. I was very pleased

Sally L. en

Grado:

John set up my reservation and was absolutely wonderful....kind, proper, helpful, and professional. At pick up, Deb helped me and my boyfriend. She was an absolute whoot. I loved her....direct, to the point, happy, helpful, and amazing. Thank you for making our move that much smoother for us!!! ??????????

Apolinar R. en

Grado:

Nothing, the staff was professional and friendly....

Darren M. en

Grado:

The communication between the rental location and the U-haul app trying to take over every detail of the process is annoying. I can see how the app is trying to make things more efficient, but in reality you have lots of work to do still.

Rick L. en

Grado:

El cliente no dejó un comentario.

robby M. en

Grado:

El cliente no dejó un comentario.

Norine C. en

Grado:

John checked me out and back in with outstanding customer service and kindness.

Pamela N. en

Grado:

Hitch ball and adapters available for renting.

Jon S. en

Grado:

El cliente no dejó un comentario.

Ewa G. en

Grado:

Debbie was great! She helped me rent a truck despite me coming in 3 mins before closing, and she was a total sweetheart! The vehicle was spotless too. I would highly recommend this location.

Dana B. en

Grado:

El cliente no dejó un comentario.

WARREN J. en

Grado:

Everything was simple, and ready when I arrived to pick up my truck.

Edward S. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

El cliente no dejó un comentario.

Logan J. en

Grado:

El cliente no dejó un comentario.

Cindy J. en

Grado:

El cliente no dejó un comentario.

Kate G. en

Grado:

Highly recommend! John was professional and very helpful.

Ian H. en

Grado:

Lady behind the counter was awesome, truck was complete shit.

Thomas N. en

Grado:

El cliente no dejó un comentario.

Raymond L. en

Grado:

El cliente no dejó un comentario.

Brianna U. en

Grado:

The truck drove very bad. The actual location was clean & employee were very helpful. It was just the way the actual truck drove, it was extremely hard to accelerate & it pulled to the right especially if it was going over a bump.

clayton L. en

Grado:

Nice trailer and I love that it stays at that location

Coffi R. en

Grado:

El cliente no dejó un comentario.

cereta G. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

El cliente no dejó un comentario.

Dan A. en

Grado:

El cliente no dejó un comentario.

Mariana A. en

Grado:

Staff was nice, facility and truck were clean. Nothing I can note to be better.

John A. en

Grado:

Great staff and being able to return after hours was fantastic. Well kept office and lot.

Adrian R. en

Grado:

I put two gallons of gasoline into the vehicle. Drove only 19 miles. Got charged for 8 gallons. Are you guys serious?

GERALD G. en

Grado:

El cliente no dejó un comentario.

Kenneth H. en

Grado:

El cliente no dejó un comentario.

Henry B. en

Grado:

El cliente no dejó un comentario.

Joe S. en

Grado:

I had reserved a 26 foot truck. 15 minutes prior to picking up I was called and told this size wasn’t available. My only option was to down size to a 24 foot truck. This resulted in extra trips needing to be made. I was told I would be compensated with a credit to make up for the inconvenience and additional expense. I was never given this credit. Very frustrating!

KATHERINE C. en

Grado:

Keys are too big to return in the drop box. Other locations cannot assist so they transferred me to the location I'm at to ask where to leave the keys. This place is closed so I'm waiting for after hours help. Been sitting in my car on hold for over 20 minutes now because I can't return after hours like advertised.

Molly H. en

Grado:

It is a 24hr drop off side but there is little room to park trucks. Luckily I arrived first or I would not have had a place to return the truck be the drop off time.

Marianne M. en

Grado:

Very courteous,friendly, & professional.

Edward S. en

Grado:

I like uhaul and have rented before from uhaul, but this place was the worst experience I've ever had. I will never return to that place, but I will used another location where the people are not rude and unprofessional. I am going to post this place on yelp.

Douglas A. en

Grado:

Nothing to improve. Great place, great service, great people

Michael G. en

Grado:

El cliente no dejó un comentario.

Kamran E. en

Grado:

The staff member was friendly and professional. Made the the process a very enjoyable experience. Will definitely be back for future needs!

BRIAN G. en

Grado:

None

sharon B. en

Grado:

When I was ready to drop it off, I took the trailer to the local uhaul location in Monument, CO. They were not overly friendly and they told me that they don't take trailers (there was a trailer right out front)... They gave me a phone number to call to find a location, which I did and they did not know why I was calling them and gave me another number to call. Meanwhile, my daughter called Parkside Storage and they said that I could bring it over to them. They were extremely nice, personable, and helpful! The trailer was dettached from my car within minutes and we were on our way. I highly recommend Parkside Storage and will use them for any storage or uhaul needs in the future!!

Rick W. en

Grado:

El cliente no dejó un comentario.

Heather R. en

Grado:

El cliente no dejó un comentario.

Alexander O. en

Grado:

??

Bruce R. en

Grado:

Very accommodating and helpful staff. I plan to use this location as much as possible for future rentals.

Lori K. en

Grado:

John is a great customer service POC for the business....., he does everything that the customer needs and goes beyond. Overall, the u-haul trailer renting experience was GREAT!

Andrew T. en

Grado:

This experience was much easier than the last time we rented a U-Haul from another location, perhaps our best ever.

Steve F. en

Grado:

Parkside was not the problem. It was the U-Haul store on N Nevada. They were supposed to have the equipment but didn’t. They sent me to Parkside. They had the equipment but not the blankets. It was a real CF

Joan T. en

Grado:

El cliente no dejó un comentario.

Stuart F. en

Grado:

El cliente no dejó un comentario.

Roger S. en

Grado:

El cliente no dejó un comentario.

Christopher D. en

Grado:

El cliente no dejó un comentario.

Dennis M. en

Grado:

El cliente no dejó un comentario.

Melanie J. en

Grado:

Best U-Haul I’ve ever used

Dean P. en

Grado:

El cliente no dejó un comentario.

Manuel F. en

Grado:

I sent an email to the corporate office.

Andrew H. en

Grado:

El cliente no dejó un comentario.

Kenneth S. en

Grado:

El cliente no dejó un comentario.

Gerald N. en

Grado:

El cliente no dejó un comentario.

Margaret H. en

Grado:

Our customer service representative went above and beyond. Would recommend him highly

Ismail A. en

Grado:

El cliente no dejó un comentario.

tyler M. en

Grado:

El cliente no dejó un comentario.

JULIUS U. en

Grado:

Look I understand employees get busy with a task and have to step out of the office once in a while but I went there to pick up my truck and nobody was there to greet or help me for almost 30 minutes. I had to disturb the neighboring business to help me find any U-Haul customer service. Just a tad frustrating and annoying.

Micheal L. en

Grado:

Was a great experience she was very friendly and helpful even without a reservation I will go back here next time for rental

Angela O. en

Grado:

El cliente no dejó un comentario.