Customer Reviews for Parker Truck Auto & Wrecker
(U-Haul Neighborhood Dealer)

232 reviews

2257 Hwy 378   Conway, SC 29527

(843) 397-7762

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 397-7762

2257 Hwy 378
Conway, SC 29527

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Samuel Viola 
Rating:
2.0

The gentleman behind the counter didn't know the system at all, couldn't spell and had bad eye sight. Charged me for 4 days when I requested 2. Loose lug nuts, low air pressures and no running lights.

BRYAN CAMP 
Rating:
5.0

Amazing service Would definitely return

Bernard Grady 
Rating:
3.0

Very small lot crowded with various cars. I guess it was also a used car lot. The man that checked me in was polite though

Steve Banning 
Rating:
3.0

This place is always a problem. Last time my rental was late coming in by over an hour. This time I was over charged. I returned on a Sunday, wast told it was closed. No cameras to record incoming rentals. I'll find another place to do my rental.

Tyrone Reese 
Rating:
4.0

Customer did not leave a comment.

Michael VERDIN 
Rating:
5.0

Trailer was good

patrick bonsu 
Rating:
5.0

Customer did not leave a comment.

terry stevens 
Rating:
4.0

Customer did not leave a comment.

Michael VERDIN 
Rating:
4.0

Customer did not leave a comment.

cheryl williams 
Rating:
5.0

Customer did not leave a comment.

Amy Haughawout 
Rating:
5.0

Customer did not leave a comment.

James ward 
Rating:
5.0

Great customer service always nice

sabrina satchel 
Rating:
4.0

Slow on showing trailer was delivered and checked in

Wayne Evans 
Rating:
5.0

Customer did not leave a comment.

LAMONT VEREEN 
Rating:
5.0

Nothing! Smooth transition!!

Richard Bates 
Rating:
5.0

N/A

Jerry Nelson 
Rating:
5.0

Customer did not leave a comment.

António Zambujo 
Rating:
3.0

Very confusing. You don't know what business is operating there. No sign for U-Haul out front, drove by two times

Billy Castiglioni 
Rating:
5.0

Customer did not leave a comment.

ANGELA GRISSETT 
Rating:
5.0

Customer did not leave a comment.

Sharon Frazier 
Rating:
2.0

Customer did not leave a comment.

Diana Hamrick 
Rating:
5.0

The Uhaul rep was very patient and curteous. Will use the location if I have to do it again

LARRY BROWN 
Rating:
5.0

Customer did not leave a comment.

Kathy Smith 
Rating:
5.0

This location has nothing to improve on. Customer service top notch plus. When I need a box truck or van again in Conway I will definitely use this location. Patrick is awesome

Joseph Miller 
Rating:
4.0

Customer did not leave a comment.

Christian Avecillas 
Rating:
4.0

It wasn't the pick yp location as much as it was the rep that help me find the unit if there were more people like thar fellow this would be a better world to live in 10 stars to him you should give him a big arabiy

Tony Driver 
Rating:
5.0

Agents were very friendly and helpful.

Elizabeth Kovach 
Rating:
2.0

Truck was at a friend of the owners when I arrived for my reservation (I traveled 45 min to this location to pick it up )He asked me to come back in an hour I explained I couldn’t. He said he had to help unload a washer and dryer off of it before he could bring it back to me . When he returned the overhead door was open. I closed it and it was hard to close . I then went to check the lights on the car dolly and the drivers side lights were out. Wires were cut(I have pictures) I asked if he had another car dolly and he said he did not . I asked if he could fix the lights and he said he could not. I asked to borrow wire strippers and o fixed the lamps to be safe for the long ride. I finally made it back to load up and the door opened very hard . I loaded it and when I went to close the door the cables were all unraveling and I could not close the door . I called rd side and they came 3 hours later and it was fixed .

daniel wheeler 
Rating:
5.0

Nothing needs to be done.

nitrea moore 
Rating:
5.0

Customer did not leave a comment.

Eloin Salvador 
Rating:
3.0

Customer did not leave a comment.

Paul Castro 
Rating:
3.0

Customer did not leave a comment.

Joseph Bukauskas 
Rating:
5.0

Customer did not leave a comment.

Steven Hylton 
Rating:
5.0

Customer did not leave a comment.

Joan OBrien 
Rating:
2.0

Customer did not leave a comment.

Eric Zimmermann 
Rating:
5.0

Customer did not leave a comment.

Donnie Large 
Rating:
5.0

Customer did not leave a comment.

ANNE JORDAN 
Rating:
5.0

Everyone be on time..

RONALD PATTERSON 
Rating:
4.0

Customer did not leave a comment.

DAVID SLUSHER 
Rating:
3.0

Customer did not leave a comment.

Douglas Trumpa 
Rating:
5.0

Customer did not leave a comment.

HOLLY DEFRANCE 
Rating:
5.0

Customer did not leave a comment.

COSTAS NICOLAOU 
Rating:
3.0

Very small drop off tight tight fit... however I got the uhaul off road on their property and left it for them to move Because once I pulled in there was no maneuvering the u-haul around on the lot... they We're OK with that and helpful however If I had to drop that u-haul off after hours That would have been very difficult but the people were very friendly ther

ROBIN PERRY 
Rating:
5.0

Customer did not leave a comment.

GERALD SIMPKINS 
Rating:
3.0

Over crowded junk yard. But attend was friendly and nice

Rudolph Hawke 
Rating:
5.0

Customer did not leave a comment.

JOSEPHP DWYER 
Rating:
5.0

Customer did not leave a comment.

SHERYL MELVIN 
Rating:
1.0

Truck was filthy. Only had half tank of gas. The cab smelled of beer and wet dog. The back of the truck was also filthy had dirt debris and broken glass. Had to clean it inside and out. I got rerouted 3 times including the day of pick up. The worst experience ever

Angela Howard 
Rating:
1.0

Clean the truck. Clean the windows have washer fluid to clean the outside windows sweep up the glass and debris on the back of the truck let a person that’s renting the truck know that it leaks. I lost 3 boxes of personal belongings because of the leakage. This truck smelled of beer and wet dog. I had to clean the inside of truck and sweep up the glass and debris before I could use it. Worst experience ever.

ANGELA HOWARD 
Rating:
5.0

Customer did not leave a comment.

George Crum 
Rating:
2.0

Customer did not leave a comment.

JAMES JAINDL 
Rating:
3.0

Customer did not leave a comment.

Samuel Drose 
Rating:
5.0

We had a few issues with the truck leaking gas and the guy was able to Resolve the problem by putting us in a diff truck with no problems.he also did a switched out a car hauler for us very professional.

Paul Borkowski 
Rating:
3.0

Have a certain space for Uhauls so there is no risk of the uhaul getting stuck.

LORAI ALEMAR 
Rating:
5.0

Customer did not leave a comment.

Earline McKay 
Rating:
1.0

Customer did not leave a comment.

AMANDA LANCOUR 
Rating:
4.0

Customer did not leave a comment.

Daniel Bell 
Rating:
1.0

This was the last time I will ever use your u haul it was the absolutely worst experience ever ,we have used y’all all my family and friends all my life and I have never been so disgusted in my life first of all I have never been charged for mileage and I asked for a dolly did not get one and I made my reservation on line to make it go easy but when I arrived they didn’t even have me so I had to to do it all again in the office and I had to keep the truck another day cause no body was open and I wanted to make sure I turned it in person since nothing else had worked like it was supposed to on line so what usually cost me 50 dollars was a 200 dollars and more but I Will NEVER USE YOUR UHAUL BUSINESS AGAIN NEVER

Margaret Stewart 
Rating:
3.0

Customer did not leave a comment.

Diane Campagna 
Rating:
5.0

the truck I reserved was not available because the previous renter had not returned it. BUT Patrick at this location was extremely helpful and got me into the next available truck in no time. He was so helpful and kind. I will be using this location again for other car needs as this is a car servicing center

Mary Ward 
Rating:
1.0

This was the worst customer service I’ve ever experienced. The manager or whoever the gentleman there was had a horrible attitude. Very nonchalant about making sure the safety of the tow I rented was in place. The staff was not concerned about anything . Zero stars if I could .

Shanna Stubbs 
Rating:
2.0

When I picked up the truck before business hours, the truck was located in a very tight spot on the side of the business. The business is a auto wrecker and the Uhaul truck was amongst the wrecked cars. I am glad my friend stuck around who could assist me to navigate out of where the truck was parked. When reserved the truck I needed to have furniture pads to help with my move. When I picked up the truck there were no furniture pads anywhere.

Paula Tripp 
Rating:
5.0

Customer did not leave a comment.

Marc DiPietro 
Rating:
3.0

The gentlemen did not communicate with us about what was going on. We wanted to know final charges and get some sort of confirmation that it was dropped off. He said he would send and email and we never did. I’m not very happy with my last day rental. I would not ever go back to either uhaul facility we went to this week and I would never refer friends or family.

robert fulwood 
Rating:
2.0

Customer did not leave a comment.

Ashley Hucks 
Rating:
5.0

Customer did not leave a comment.

TONIANNE VROOMAN 
Rating:
4.0

Customer did not leave a comment.

Darryl Bessant 
Rating:
3.0

Customer did not leave a comment.

Bradley McNeill 
Rating:
5.0

Drop off was super easy and fantastic.

Elaine Robertson 
Rating:
5.0

Customer did not leave a comment.

John Reiter 
Rating:
5.0

It’s fine.

Timothy Ortiz 
Rating:
1.0

Check in the item returned when it is returned. Don't make the customer chase you for 3 days!!!

Matthew Mourachian 
Rating:
4.0

Parking lot was very full

Michael Christi 
Rating:
5.0

My experience was great

patrick bonsu 
Rating:
4.0

Customer did not leave a comment.

KEVIN HOYE 
Rating:
4.0

The gentleman from Africa was so nice and helpful. God bless him

Gene MCDOWELL 
Rating:
5.0

Customer did not leave a comment.

George Pipinou 
Rating:
4.0

Very busy so lot was tight

Alan Laten 
Rating:
3.0

Customer did not leave a comment.

Kimberly Kaiser 
Rating:
1.0

This location billed us for a 2 day rental when we returned our car hauler trailer on 7/19/19 at 8 pm the same day we rented it. We had a contract for a 24 hr rental and we had the trailer less than 12 hrs yet we were billed for 2 days. We parked the trailer right in front of the building in view of the camera so even if the tow company was closed on 7/20/19 for some reason they had proof the trailer was dropped off on time.

Samuel Santopietro 
Rating:
5.0

Exceptional customer service!

LESLIE CLARK 
Rating:
3.0

Everything fine. Truck & trailer hooked up, ready to go

Donald DeBaufre 
Rating:
4.0

No smoking in the trucks. It’s disgusting to get in to an ashtray full of buts.

LINDA MORSE 
Rating:
5.0

Patrick is a very kind human would use this location again

FARRO ANTHONY 
Rating:
3.0

Customer did not leave a comment.

larry bennett 
Rating:
1.0

Nowhere to drop off the trailer. The person working was no help when I was trying to back up the trailer. There were non running vehicles in the way. I would never use this place again.

Dewey Landers 
Rating:
5.0

Customer did not leave a comment.

Andrew Hollifield 
Rating:
3.0

Customer did not leave a comment.

Edward Ballog 
Rating:
4.0

The drop off location stated that there was sand in the truck at the time of drop off. I did not check the truck when I picked it up for cleanliness. I did load on concrete as well as unload on concrete so I did not bring the sand. I told the drop off location that it must have been in the truck when I rented it. They stated that they would take it up with the pick up location. I would recommend that a walk through/check be done on each truck prior to rental to avoid this in the future. I thank you for your time, Gary Blanchard

deana blanchard 
Rating:
5.0

Customer did not leave a comment.

donald fletcher 
Rating:
3.0

The drop off had no appropriate parking for the equipment as it was filled with cars. The guy could not access the Uhaul website or give me a receipt of my payment. They rented to equipment out before they checked me out. I would not recommend this location to anyone.

Donna Ross 
Rating:
5.0

Customer did not leave a comment.

James Wicox 
Rating:
1.0

I got overcharged it was supposed to be 67, and output was 107+20 and fuel do fuel gauge was wrong I'm a fashion mechanic I only want 24 miles

NICELY JAMES 
Rating:
4.0

Customer did not leave a comment.

Mike Chandler 
Rating:
5.0

Customer did not leave a comment.

Ray Daub 
Rating:
3.0

Customer did not leave a comment.

Michael Bianca 
Rating:
3.0

Customer did not leave a comment.

TURNER JOSEPH 
Rating:
4.0

Customer did not leave a comment.

TURNER JOSEPH 
Rating:
5.0

Nice and professional dealer

Edward Sinanyan 
No reviews have been submitted for this location.

Additional Services at this Location

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