Customer Reviews for Parker Feed & Western Supply
(U-Haul Neighborhood Dealer)

1,666 reviews

10203 Parker Rd   Parker, CO 80134

(303) 840-1055

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(303) 840-1055

10203 Parker Rd
Parker, CO 80134

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Gerald Gavenda 
Rating:
5.0

Customer did not leave a comment.

Keanna Malone 
Rating:
3.0

It would have been nice to know ahead of time that I was doing 24/7 check in. to arrive at 7am for an out of state move and learn this was a bit stressful. Not to mention the fact that I reserved a 26' truck to find out. "A reservation doesn't mean we have that size available, you will learn that 48 hrs before your reservation date.." So I was told I could pick up a 26, 2.5 hrs from my house or get a 20' near me. A reservation should mean just that, I reserve a 26', I should get a 26'

Rex Rhinehart 
Rating:
5.0

The attendant outside was awesome and friendly. He had a great vibe

Francisco Muniz 
Rating:
3.0

I went in everyone was very kind but they said oh you can go and I never got a receipt but checked my credit card and they charged 102.00 for a cargo van that I had for a total of 2 hours when it’s 20 dollars to rent and bam no reciept and got hit with the bill

Dawn Tyerech 
Rating:
5.0

The pick up and drop off may have been the easiest transaction I've ever had. A welcome experience in today's age

Ryan Miller 
Rating:
3.0

My tail lights and blinker were broken and nearly caused an accident.

audrey schoeppner 
Rating:
1.0

Customer did not leave a comment.

Rachel Moore 
Rating:
4.0

Customer did not leave a comment.

DONNA SULLIVAN 
Rating:
4.0

Customer did not leave a comment.

James Bluhm 
Rating:
5.0

The staff at this location were so kind and helpful. They took my stressful day and made me feel I can do this !! Even the customers were amazing . I would like to thank them all so very much and I would like to thank my anonymous person who paid for my rental . Hands down best customer service I received in a long time.

Brenda Martinez 
Rating:
5.0

Customer did not leave a comment.

Fred Palmer 
Rating:
4.0

Customer did not leave a comment.

WILLIAM RUSSELL 
Rating:
3.0

UHaul's system was down so we could not rent our truck as scheduled. Had to come back three hours later. There should be a way to manually move forward when the system is down.

Andrea Jones 
Rating:
5.0

Nothing everything went well and customer service was great

William Wright 
Rating:
5.0

Customer did not leave a comment.

Robert Schafer 
Rating:
5.0

Customer did not leave a comment.

JAMES HOFF 
Rating:
5.0

Customer did not leave a comment.

Matthew Johnson 
Rating:
5.0

Customer did not leave a comment.

Vonna Gregory 
Rating:
5.0

Parker Feed employee was very helpful!

Lewis Io 
Rating:
3.0

Such an extensive pick up process. We were waiting for 45 minutes while the pickup was"approved". Maybe the alternate contact verification can be done prior to the pickup time so it doesn't have to be done in real time. It put us behind on our moving time. Also it didn't tell us the exact location to pick up the truck until it was approved so we had to figure out how to get to the back of the building

Amy Slade 
Rating:
2.0

It took better than 30 minutes to go through the myriad of steps on the app….it was a pain. Sitting in the cold in your car trying to type everything on a cell phone. Home Depot or Lowe’s will probably get my business the next time I need a vehicle to haul something.

Sherry Boyer 
Rating:
5.0

Customer did not leave a comment.

Stephen Backof 
Rating:
3.0

when I pickup the trailer, it was absolutely filthy! The trailer functioned fine but I was disappointed on how dirty ( inside and out) it was.

Kevin Cartica 
Rating:
5.0

Customer did not leave a comment.

Kristina Starman 
Rating:
5.0

Rich in Parker Co, went way above and beyond!! He met me early at the pick up spot so that I could get on the the road in front of a severe winter storm! It was much appreciated THANK YOU Rich!

Jence ABPlanalp 
Rating:
5.0

Everyone was friendly and knowledgeable at this location. I will definitely come back for future rentals.

Michael Valenta 
Rating:
5.0

Very fast and even unhooked the trailer up for me. In and out in less than 5 minutes.

Derek Adams 
Rating:
5.0

Customer did not leave a comment.

Lynn Kellogg 
Rating:
5.0

Matt and Tom were very helpful with the return process. I explained the problems I had with the truck, and they suggested I contact U-Haul directly and let them know of these issues firsthand.

george tomlanovich 
Rating:
5.0

Customer did not leave a comment.

Robert Fisk 
Rating:
5.0

Nothing, everything was smooth and easy

Caroline Manzanares 
Rating:
3.0

No one focus on customer satisfaction

Brett Romke 
Rating:
5.0

Customer did not leave a comment.

Cassandra Rodriguez 
Rating:
3.0

I wasn't a huge fan of the location due to space constraints. Otherwise, the area and location was clean. Employees were friendly.

BRYAN WEBB 
Rating:
5.0

Customer did not leave a comment.

Matthew Kettering 
Rating:
5.0

Customer did not leave a comment.

Brian Collins 
Rating:
5.0

Customer did not leave a comment.

vladimir Alexksandrovich 
Rating:
5.0

Great people and great location

Samuel Harrington 
Rating:
5.0

Overall good experience and great customer service. Didn't like that u-haul doesn't grant a credit for over filling with gas, but difficult to estimate these things on long distance move.

Samuel Harrington 
Rating:
5.0

Tom and his team were helpful, knowledgeable and friendly

Scott Janssen 
Rating:
3.0

Customer did not leave a comment.

Bettina Baca 
Rating:
5.0

The cab was extremely dirty with pet hair, candy wrappers and dry liquids.

Oscar Jimenez 
Rating:
3.0

There are hidden fees that aren’t discussed and I ended up paying about $10 more than my bill should have been.

Patrice Blair 
Rating:
4.0

Customer did not leave a comment.

kimberly saunders 
Rating:
5.0

Customer did not leave a comment.

Brandon Collins 
Rating:
5.0

Nothing i that i can think of really they were very accomodating. i needed a bit more time with the truck to get my things moved out . And YouTube, they're not being any reservations right after me. At that time they were able to accommodate giving me the extra time. I needed to get the stuff moved out of the truck before I returned it and there was no issue. All I had to do is call an ask. And they helped me out. So they're very good at customer service for sure. I'll be renting again from them anytime. In the future that I need to rent for you. Hall, they will be the ones that I call.

Katrina Adanich 
Rating:
5.0

Customer did not leave a comment.

BILL RIVIERE 
Rating:
5.0

Very friendly and helpful. Very easy to talk and work with. Very friendly.

David Lyons 
Rating:
3.0

I dropped off the trailer on a Sunday and the facility was not open. When I called the number on my paperwork, the phone rang, then went to a fax. I am a widowed, single, 70 year old woman and couldn't get the ball off my car. I had to walk to the car wash next to the facility and to find a very nice gentleman who had a jack to disconnect the trailer. We had also gotten 7 inches of snow so it was very cold trying to find help. But the following day, I called to make sure they recieved the trailer and they said they had. He was a very nice person.

Nancy Bush 
Rating:
1.0

I was charged for entire day just for returning 30 mins late

Sivasankar Natarajan 
Rating:
3.0

Customer did not leave a comment.

Chad Remington 
Rating:
5.0

Staff is super friendly and helpful! Smooth process :)

April Burbridge 
Rating:
5.0

Customer did not leave a comment.

BILL RIVIERE 
Rating:
5.0

Customer did not leave a comment.

Stephanie DeChalk 
Rating:
5.0

Customer did not leave a comment.

Stephanie DeChalk 
Rating:
5.0

Customer did not leave a comment.

Gary Calleo 
Rating:
5.0

Customer did not leave a comment.

TOM SCHACHT 
Rating:
5.0

Customer did not leave a comment.

Kristine Dortch 
Rating:
5.0

Everyone at this store was very friendly and helpful. I have rented trucks at a few U-Haul locations and by far I had the best customer experience at this store.

Diptiman Mishra 
Rating:
3.0

The inside cabin had drink stains and was not very clean. It did not smell very nice.

Emma Kearney 
Rating:
5.0

Customer did not leave a comment.

John Haugen 
Rating:
4.0

Customer did not leave a comment.

David Dennis 
Rating:
4.0

Everyone was nice and welcoming. The only thing I didnt like was that I called and asked how much would it be to keep the truck for a few more hours and I was told I can return it at 3pm instead of 7am with no extra charge. I was charged for another day.

OSCAR JIMENEZ 
Rating:
5.0

Customer did not leave a comment.

Timothy Sybert 
Rating:
5.0

Great friendly people at this rental location.

Andrew van Allen 
Rating:
5.0

Customer did not leave a comment.

Marcus Rambo 
Rating:
5.0

Customer did not leave a comment.

Letticia Corral 
Rating:
3.0

The cab of this truck was not clean. A previous customer had clearly spilled their soda, and there was sticky residue in the cupholders and down the front of the center panel. They had also left a tennis ball under the seat, which came out and went under my feet while I was driving, and it could have resulted in an bad accident. Also, the previous customer had also carried dirt or rock in the back of the truck, and it was not swept out completely. I had to use a blower to clean it out before I could put my goods in there.

Craig Nelson 
Rating:
5.0

Excellent customer service!!

Christopher May 
Rating:
4.0

Customer did not leave a comment.

Elicia Williams 
Rating:
5.0

Customer did not leave a comment.

Craig Nelson 
Rating:
3.0

We never got to speak to anyone because the location was closed during hours that were posted for them to be open.

Reshawn Lee 
Rating:
2.0

The people helping me were grumpy, complained about the Uhaul app the entire time I was checking out and in my trailer, and they left me standing for 45 minutes in an otherwise empty store before helping me. I really don't understand why they are part of the Uhaul team if they dislike it so much.

Kristina Rourke 
Rating:
2.0

The truck was ok. Not as clean or nice as the ones off of airport road in Aurora, but got the job done. Picking up took more than 40 minutes and required a call to customer service because nobody was responding to the chat and for some reason it said they needed to call a reference to confirm I am who I say I am. I haven't ever had to jump through so many hoops and it got us off to a late start, but the location was convenient for what we needed.

Mke Langford 
Rating:
5.0

Customer did not leave a comment.

Earle Dougan 
Rating:
5.0

Customer did not leave a comment.

Ronald Beich 
Rating:
4.0

Customer did not leave a comment.

Russell Paper 
Rating:
1.0

I got charged overall more than discussed. No communication between corp and local. Vehicle wasn't checked in for 6 hours...leading to additional charges and stress, calls from corp saying I missed deadline, extending my rental (that was returned 6 hours earlier) then getting punished by branch for complaining. This could take weeks to sort out. The problem is this type of credit card fraud etc is becoming more common. Corp should not be able to charge a card from the local branch when they haven't a clue what's going on...zero clue. Incompetence and theft.

Sean Dattoli 
Rating:
5.0

The absolute best Uhaul rental experience is at Parker Feed. This store is staffed by people who care about doing a good job. Don’t go anywhere else unless you enjoy dirty trucks, and being charged for a dolly and pads you paid for but were never placed in the truck, etc like the Uhaul dealer on Apache, while being unable to speak with staff because they left early and locked the door. Choose Parker Feed and you will not be disappointed.

Chris Brooks 
Rating:
5.0

This site and the owner/operator is great!! NOT SITE RELATED, UHAUL RELATED: The Uhaul app is TERRIBLE!! Use the website if you don't want to waste an hour from app crashes, unloadable pages, and restarts due to timeouts.

Stephen Banks 
Rating:
5.0

Customer did not leave a comment.

Trevor Mitchell 
Rating:
2.0

Clean the vehicles, fill up gas tanks, and test vehicles prior to reservations. The vehicle I got was not the most safe to drive. Extremely dissatisfied

Christopher Befort 
Rating:
5.0

Customer did not leave a comment.

William Collins 
Rating:
4.0

The steps of the check-in / check-out process need some work. My guess is that you know this and don’t mind the customer spending an extra 25-30 minutes ‘on the clock’ actually getting into the rental, but just in case you care…..

Ryan DeFoe 
Rating:
5.0

Team was very nice and efficient, i interacted with everyone there. 2 guys outside were very nice and fast, team inside guy and girl were both very cool!

Michael Johnson 
Rating:
4.0

Everything that was discussed was ready for us at 10:00 am as we were told it would be.

Leonard Bernauer 
Rating:
5.0

Customer did not leave a comment.

Matthew Merrill 
Rating:
4.0

Customer did not leave a comment.

Randy Wilson 
Rating:
3.0

A little expensive for the time i had it. Air bag light was on.

philip eickmann 
Rating:
5.0

Customer did not leave a comment.

Eric Johnson 
Rating:
4.0

No comment…

Jeremy Taylor 
Rating:
5.0

Customer did not leave a comment.

James Calkins 
Rating:
4.0

Customer did not leave a comment.

Bradley Newman 
Rating:
5.0

I rented from this UHaul dealer because it was close to my home and because of the high customer service ratings. Had no issues reserving the truck, picking it up, having the truck and other supplies ready and the employees were awesome! Definitely will use these guys again!

Stanley Nwaogu 
Rating:
5.0

Very friendly and helpful group of people

Richard Loesser 
Rating:
5.0

Great service and friendly people. Highly recommend.

Marvin Reichenau 
Rating:
5.0

Very good personal and kind and very good about the equipment the price is right 👍

William Foster 
Rating:
5.0

Customer did not leave a comment.

Douglas Moon 
Rating:
5.0

Excellent service. Very nice and friendly and was in and out the door quickly with a reasonable price. What else can you ask for?

Mitchell Weinreich 
No reviews have been submitted for this location.

Additional Services at this Location

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